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Review of Puffs vape/headshop

A tobacco shop located in Fargo, North Dakota

Overview: Puffs vape/headshop is a tobacco shop located in Fargo, North Dakota. The shop offers a range of products including vapes, water pipes, and other smoking accessories. The shop is open seven days a week and offers a range of payment options including debit cards, credit cards, and NFC mobile payments.

Services Offered

  • In-store shopping
  • Delivery

Accessibility: Puffs vape/headshop is wheelchair accessible with a wheelchair-accessible car park and entrance.

Planning: The shop offers quick visits for customers who are in a hurry.

Payment Options: Puffs vape/headshop accepts debit cards, credit cards, and NFC mobile payments.

Hours of Operation

Day Hours
Monday 10:00 AM - 10:00 PM
Tuesday 10:00 AM - 10:00 PM
Wednesday 10:00 AM - 10:00 PM
Thursday 10:00 AM - 10:00 PM
Friday 10:00 AM - 12:00 AM
Saturday 10:00 AM - 12:00 AM
Sunday 11:00 AM - 10:00 PM

Location

Address: 68 Broadway N, Fargo, ND 58102, United States

Phone: +1 701-532-1991

Website: N/A

Customer Reviews

Customer reviews for Puffs vape/headshop are mixed. Some customers have had positive experiences with the store, citing the friendly and helpful staff and the wide selection of products. Others, however, have had negative experiences with the store, citing issues with customer service and product quality.

  • Positive Reviews:
    • "Katelyn was the best. Saw the shop on my way to dinner and after stopped by just to browse around. Katelyn was attentive, informative, personal, and very friendly. This store is definitely well run make sure to visit! I did, 18 hours from home." - 5 stars
    • "I purchased a water pipe and Brittany helped me choose it she was so nice and helpful I can't wait to come back and buy more next time!!! Also, the products were very affordable too and some really cool pieces I'd definitely recommend everyone check them out." - 5 stars
    • "Great time here! They have a lot of variety and the customer service is amazing!" - 5 stars
  • Negative Reviews:
    • "My dogs have broken multiple glass bongs of mine so I decided to buy a silicon one here. It leaks water from the bottom as pictured and the store doesn’t allow for returns." - 1 star
    • "Never answer phones. Posted hours are never followed and several trips during open business hours are usually met by a closed location with an OPEN sign hanging. Place is a joke and in 18 years in Fargo I’ve only found 1 business with similar practices. Avoid this place if you value your time and money." - 1 star
    • "Terrible, waste of money. I went in looking for a replacement vape for 510 cartridges. She seemed confused on the size, but eventually she showed me a 510 cart and I told her that was exactly right. She till somehow sold me a pod vape." - 1 star

From the business

"Puffs has a wide variety of glass pipes/ CBD products/ Kratom and ecigs"

Amenities

  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • In-store shopping

Puffs vape/headshop Reviews - 31

3.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
cynthia harden

cynthia harden

πŸ‘ πŸ‘Ž 😐
Rude Employee Poor Customer Service

Employee was tired kept yawning rudely! What are they doing for a customer to ask for a tip?? I'm just curious!

Nicole McCullough

Nicole McCullough

πŸ‘ πŸ‘Ž 😐
Poor Quality No Returns

My dogs have broken multiple glass bongs of mine so I decided to buy a silicon one here. It leaks water from the bottom as pictured and the store doesn’t allow for returns.

Bre

Bre

πŸ‘ πŸ‘Ž 😐
Rude Staff Poor Customer Service

I come in the store a lot I shop a lot here and I tried to purchase something and she started to be rude at me. I asked for space to shop politely several times and she continued to harass me. Ask for the boss and little girl that's been working there for a long time "apparently"went on a mental breakdown and said that she took a mental break started going off and won't give me the boss's number. She needs to go back on break for several months

Brady Purifoy

Brady Purifoy

πŸ‘ πŸ‘Ž 😐
Attentive Informative Personal Friendly Well-Run

Katelyn was the best. Saw the shop on my way to dinner and after stopped by just to browse around. Katelyn was attentive, informative, personal, and very friendly. This store is definitely well run make sure to visit! I did, 18 hours from home.

N Nelson

N Nelson

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Late Opening

Supposed to be open at 10am. It's 1010, and again there is no one there. I have to walk here, and this is twice that they haven't opened the shop on time. Very poor customer service

Matthew Bjordahl

Matthew Bjordahl

πŸ‘ πŸ‘Ž 😐
Helpful Staff Affordable Prices Great Selection

I purchased a water pipe and Brittany helped me choose it she was so nice and helpfull I can't wait to come back and buy more next time!!! Also the products were very affordable too and some really cool pieces I'd definitely recommend everyone check them out.

Bryce Bontrager

Bryce Bontrager

πŸ‘ πŸ‘Ž 😐
helpful cheerful pleasurable appreciate effort enjoyable special

Katelyn was incredibly helpful, very cheerful, and made my visit there very pleasurable. I greatly appreciate the effort she made to make my trip enjoyable and special.

Cody Cole

Cody Cole

πŸ‘ πŸ‘Ž 😐
Great Selection Amazing Service

The selection they had was awesome. The girl there was absolutely amazing. I would definitely come back to this town just to stop in again, possibly see her again as well

David Ojika

David Ojika

πŸ‘ πŸ‘Ž 😐
Attractive Store Associate

i was so distracted by how attractive the store associate was that i barely realized i was about to spent 50 USD on two items. take from this anecdotal what you will.
shoutouts to homegirl tho.

Victor Von Steuben

Victor Von Steuben

πŸ‘ πŸ‘Ž 😐
Confused Staff Wrong Product

Terrible, waste of money. I went in looking for a replacement vape for 510 cartriages. She seemed confuse on the size, but eventually she showed me a 510 cart and i told her that was exactly right. She till somehow sold me a pod vape.

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