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Review of Jvapes Vape & Smoke Shop

Jvapes Vape & Smoke Shop is a local business located at 4109 S Harvard Ave, Tulsa, OK 74135. The shop is open from Monday to Saturday from 9:00 AM to 8:00 PM and on Sunday from 10:00 AM to 5:00 PM. They offer a variety of services, including in-store shopping and quick visits. The store is wheelchair accessible, with a wheelchair accessible entrance and parking lot.

The primary category of the shop is a vaporizer store, but they also offer tobacco and glass products. Customers can find a wide selection of juices, mods, and coils. The store is clean, professional, and well-organized. The staff is polite, personable, and knowledgeable, always happy to explain the pros and cons of their products to customers. They are willing to help newcomers and veterans alike through any issues they might be having.

Customers have left positive reviews about the shop, praising the staff's excellent customer service and knowledge of the products. One customer said, "Brian and Mark were by far the kindest employees I’ve ever met in this industry. They were both very informative and were super knowledgeable of the products they were selling." Another customer said, "Mark was the most genuine and informative person I've ever met at a store like this! Really appreciated the great customer service and info I received from my visit here."

However, some customers have had negative experiences with the shop. One customer complained about the staff's rudeness, saying, "The guy at the counter was really kinda rude. I came in to buy a coil and he informed me I needed to buy the entire box." Another customer said, "I bought a vape rig from J Vapes and within less than a month, it failed from having a defective battery. Far from exchanging and making good on the garbage I'd been sold, I was offered a 20% discount on a new one that would also not be guaranteed because of 'the pandemic'."

Despite the negative reviews, the majority of customers have had positive experiences with Jvapes Vape & Smoke Shop. They offer a great selection of products, excellent customer service, and a clean and professional environment. If you're looking for a local vaporizer store, Jvapes Vape & Smoke Shop is definitely worth checking out.

From the business

"Jvapes is a vape shop, a smoke shop, and so much more. Stop by to see our vast selection of premium quality e-liquid brands in every nicotine imaginable. We offer a wide variety of glass such as bongs, bubblers, pipes and straws from all the top brands. Feel free to also check out our affordable selection of papers, smoking accessories, bangers, dab rigs, torches, and more. We offer the largest selection of disposable vapes in town. Check out the best CBD and Kratom brands on the market here. Jvapes is your one stop shop for all of your vaping and smoking needs. Ask our superb customer service representatives about our rewards program and how you can get the most bang for your buck."

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store shopping

Jvapes Vape & Smoke Shop Reviews - 67

4.5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Rabisu Webheart

Rabisu Webheart

πŸ‘ πŸ‘Ž 😐
Excellent Service Knowledgeable Employees Great Flavor Recommendations

Brian and Mark were by far the kindest employees I’ve ever met in this industry. They were both very informative and were super knowledgeable of the products they were selling. I had recently quit going to my former vape shop ( wolf voice Main Street broken arrow ) because I was not pleased with the service nor taste of the elf bars I was buying from them. It wasn’t worth the cheaper price in the end. My friend chayton informed me about J vapes and claimed they were the best around and boy was he right. They recommended me the blue razz berry cotton candy after I described my pallet profile and I’m now convinced this is my new favorite flavor and new FAVORITE VAPE SPOT!!! They were able to provide me with the full experience / service I’ve been desperately looking for. I will be a forever regular at this lovely place and you’d be a fool if you weren’t too. EXCELLENT SERVICE ❀️

Michelle Wade

Michelle Wade

πŸ‘ πŸ‘Ž 😐
Rude Staff Poor Customer Service Limited Product Options

The guy at the counter was really kinda rude. I came in to buy a coil and he informed me I needed to buy the entire box. I explained the store I normally go to (only on this side of town due to work) sells them individually and before i finished talking he cuts me off, very rudely, and let’s me know they will be the 1st to close their doors when the FDA comes down.I still have no idea what he meant. Would NOT recommend and will NEVER be back!

Andrew Basham

Andrew Basham

πŸ‘ πŸ‘Ž 😐
Great Customer Service Informative Staff

Mark was the most genuine and informative person I've ever met at a store like this! Really appreciated the great customer service and info I received from my visit here

Aaron Dickson

Aaron Dickson

πŸ‘ πŸ‘Ž 😐
Quality Selection Knowledgeable Staff Clean Store Convenient Location Reliable

Having been a JVapes customer for more than a year, I figured it was time I wrote a review.

JVapes has a fantastic, quality selection of juices, mods, and coils, and their team members are always happy to explain the pros and cons of their products to customers. They're polite, personable, knowledgeable, and happy to help newcomers and veterans alike through any issues they might be having.

Their store is clean, professional, and well organized. The store hours and location makes JVapes one of Tulsa's most logical, consistent, and convenient choices.

I can be a bit picky when it comes to purchasing new coils and juices, which makes it exceptionally difficult to find a reliable vape shop. JVapes has met all of my needs and they've been pretty darn awesome to me. They are, without a shadow of a doubt, one of Tulsa's best vape shops.

Emily Chupp

Emily Chupp

πŸ‘ πŸ‘Ž 😐
Great Customer Service Decent Selection

My favorite vape shop in Tulsa. The customer service here is always amazing, always willing to make suggestions and recommendations. I do wish they carried more popular vape juice brands, but their selection is still decent. Great options for disposable vapes as well.

Karen Walker

Karen Walker

πŸ‘ πŸ‘Ž 😐
Great Selection Good Prices Helpful Employees Friendly Staff

Love this place! I drive 30 min just to come here. Better selection. Great prices and employees are so helpful and friendly. ❀️❀️

Lisa Alexander

Lisa Alexander

πŸ‘ πŸ‘Ž 😐
Friendly Staff

This is our new go-to. The workers are always smiling and fun to chat with.

Chancy Mullins

Chancy Mullins

πŸ‘ πŸ‘Ž 😐
Great customer service Helpful staff Highly recommended

Super kind and very helpful every time that I go in! These guys are the best and they are willing to go above and beyond to get you fixed up with exactly what you’re looking for! Great, great, great customer service! Highly suggest

Stuart Clark

Stuart Clark

πŸ‘ πŸ‘Ž 😐
Amazing Selection High Quality Great Service

I've been going here since it opened. Zack is a amazing guy. They have over 85 different flavors juice. Amazing selection of devices. Everything is high quality, or what some may call premium. I honestly haven't been to another store since I've been there.

akiba kun

akiba kun

πŸ‘ πŸ‘Ž 😐
Great customer service Positive experience

First time i ever felt that i needed to review something. Haven't even opened my bottle yet and have to give credit to the amazing customer service the man working today, provided.

(10/10/2020/3:20PM). I didn't get his name, but he was the only one there when we came in, so im sure you'd know who im talking about.

Definitely a complete 180 from the last few times i've been there. Funny how one employee can totally change the face of a business and what you think of them. Whatever your name is, keep up the good work, bro.

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Jvapes Vape & Smoke Shop Hours

  • Monday 9 AM to 8 PM
  • Tuesday 9 AM to 8 PM
  • Wednesday 9 AM to 8 PM
  • Thursday 9 AM to 8 PM
  • Friday 9 AM to 8 PM
  • Saturday 9 AM to 8 PM
  • Sunday 10 AM to 5 PM