Search

Review of Frolic Upper Darby

Frolic Upper Darby: A One-Stop Shop for All Your Smoking Needs

Frolic Upper Darby is a tobacco and vaporizer store located in Upper Darby, Pennsylvania. The store offers a wide range of smoking products, including vaporizers, e-cigarettes, glass pipes, hookahs, and rolling papers. The store also sells various smoking accessories, such as lighters, grinders, and ashtrays.

Service Options and Accessibility

The store offers in-store shopping, making it easy for customers to browse and purchase products. The store is wheelchair accessible, with a designated parking lot for disabled customers. However, the store does not offer delivery services.

Crowd and Planning

Frolic Upper Darby is an LGBTQ+ friendly store, with a transgender safespace. The store welcomes customers from all walks of life and provides a safe and inclusive environment for everyone. The store is perfect for customers who are looking for a quick visit and need to purchase smoking products on the go.

Payments

The store accepts debit cards, credit cards, and NFC mobile payments, making it easy for customers to pay for their purchases.

Hours of Operation

The store is open seven days a week, with varying hours of operation. From Monday to Thursday, the store is open from 11:00 AM to 7:00 PM. On Friday and Saturday, the store is open from 11:00 AM to 8:00 PM. On Sunday, the store is open from 11:00 AM to 6:00 PM.

Customer Reviews

Frolic Upper Darby has received mixed reviews from customers. Some customers have praised the store for its knowledgeable and friendly staff, great selection of products, and clean and well-lit space. They have also appreciated the store's reasonable prices and the fact that the staff does not try to upsell products.

However, some customers have criticized the store for its customer service and return policy. Some customers have complained that the staff is often caught in lies and tries to upsell everything. Some customers have also complained that the store does not offer refunds for defective products and that the staff is not knowledgeable about the materials used in the products.

Conclusion

Frolic Upper Darby is a great store for customers who are looking for a one-stop shop for all their smoking needs. The store offers a wide range of smoking products and accessories, and the staff is knowledgeable and friendly. However, customers should be aware of the store's return policy and should be cautious when asking for advice from the staff.

From the business

"Local & American Made Glass Pipes & Waterpipes, CBD, Vaporizers, Papers, Clothing, & More!"

Amenities

  • Wheelchair accessible parking lot
  • In-store shopping

Frolic Upper Darby Reviews - 38

4.3
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Cristopher Schwartz

Cristopher Schwartz

πŸ‘ πŸ‘Ž 😐
knowledgeable great suggestion clean store convenient location

Just meet Doug. What a class act. Very knowledgeable. Wasn’t pushy. The store smells amazing and was spotless. Doug was knew all his products and made a great suggestion. I’m thrilled it’s around the corner from me and I will be going back for sure.

Steve Mann (Steve 'The Man' Mann)

Steve Mann (Steve 'The Man' Mann)

πŸ‘ πŸ‘Ž 😐
Convenient Quaint Cool Products Accessories Classic Rock Memorabilia Friendly Staff

A convenient and quaint shop with many cool products and items. They have many accessories as well as classic rock memorabilia. The staff is very friendly and accommodating. They do not carry tobacco or tubes for rolling cigarettes, however.

Doug

Doug

πŸ‘ πŸ‘Ž 😐
Overcharging Poor Customer Service

Its ashame that I feel the need to give one star, but weather an honest mistake or not trying to charge a customer 33% over the list price is either gross negligence or an exacted attempt to steal my money. To the manager, your employee is either absolutely careless about your business or he really was trying to steal money off of me and having your business as a front to steal it. This was a very young caucasion type male employee with dark hair. I won't be back unless this is acknowledged and addressed

Albert Thompson

Albert Thompson

πŸ‘ πŸ‘Ž 😐
Poor customer service Overpriced No refunds

Place has a great selection, but the staff is often caught in lies and try to upsell everything. I went for a dry herb vaporizer and they tried to sell me one for $50 saying it was the cheapest they carry. There was an entire display of ones for $20 next to this idiot.......
They do not know what the materials are made from. Some people say the glass is molded by machine, some say its blown by hand. Some say it's Pyrex.
Here is all I can say about this place:
You are going to pay between double and 10 times the price for stuff that you could get definitely cheaper somewhere else, that being said if this place is within walking distance of you who cares? Do not ask the sales people for help because you'll wind up spending an extra hundred dollars on s*** that does not work, like their magnetic pipes which basically just burn your stuff and leave you sucking air, to which they refuse refund. This place gives no refund for anything that you buy. So buyer beware, do not go there to browse, do not go there to talk to the sales people. If you're going to use this store, you must know what you're looking for, you must know how much it cost, just get in, grab what you want, pay for it, and leave. Otherwise you will wind up getting robbed.
After buying a couple of pipes from this place, I went back to using papers. And I avoid this place at all cost now. I'm totally willing to drive 5 or 10 minutes down the road to go to a much better cheaper and more professional place. But like I said, they do have a great selection.

Ethan Dion

Ethan Dion

πŸ‘ πŸ‘Ž 😐
Friendly Staff Great Products Good Layout

The store is nicely laid out and the products are all amazing! The staff is super friendly and there to help with an questions. I had an amazing experience and plan to be back soon!

S G

S G

πŸ‘ πŸ‘Ž 😐
Helpful Staff Knowledgeable Kind

The staff helped me figure out what was wrong with my juul when she didn't have to, and help me buy a new one as well as give me a detailed run down on cbd products for pain. She was super knowledgeable and kind

Courtney Robb

Friendly knowledgeable staff. Great selection of gifts, novelty items & quality glass. Large, Well lit, clean space.

azam

Bought a couple of items,I am satisfied with the quality and customer service.

Chris Oversmash

Chris Oversmash

πŸ‘ πŸ‘Ž 😐
Great Staff Unique Products Good for Gifts

Smoke πŸ’¨ in style. Plethora of modern and reliable glass. Keen eyes and knowledge of glass. Staff is incredibly helpful and reasonable. Great for gifts, records, frolf gear and all around dankery.

Anata Amara

Anata Amara

πŸ‘ πŸ‘Ž 😐
Poor Quality Bad Customer Service

Place sold me a vaporizer which sucked and then stopped working. I completely cleaned it and they refused to give me money back........I called and left messages in response to the owners reply. They never called back.

Add Review

Cleanliness
Comfort
Staff
Facilities
Your Score
Click here or drop files to upload

Frolic Upper Darby Hours

  • Monday 11 AM to 7 PM
  • Tuesday 11 AM to 7 PM
  • Wednesday 11 AM to 7 PM
  • Thursday 11 AM to 7 PM
  • Friday 11 AM to 8 PM
  • Saturday 11 AM to 8 PM
  • Sunday 11 AM to 6 PM