Beyond / Hello Bloomington Cannabis Dispensary

If your other location is closed and your online ordering shuts off an hour early why does your staff tell me over the phone they will only take online orders and then never pick up the phone again!! What an absolute joke of an establishment!! I hope your future business matches your atrocious service!!

Other locatipn closed 2 hours early, did not list online, completely wasted my time. This location although open told me 40 minutes before close they would only do online orders. Online order system refused to let me checkout and they won't answer their phones. Garbage, don't shop here!!!

Always love this place. Security is super sweet and everyone who works there has such an upbeat attitude. The vibe is professional but not stuffy.

Be prepared to wait outside 1/2 the time.

The rent-a-cop that wears the glasses and the shoulder pads is unnecessarily aggressive to patrons and staff. Also, making disabled customers wait outside in frigid weather is ridiculous especially when the owners make enough money they could add an enclosed hallway for people to wait in. Not an accessible place at all.

Of course it's a great store. They sell good vibage

Very kind and helpful staff

Always friendly staff make checking out a breeze. Especially if you're a more quiet/reserved person like me. 🥰

This place is a joke they have you queing up in line outside in the snow 20 degrees / 10 degree wind .Talk about inaccessible to users : editing to respond , more then inconvenient it was downright painful for a chronic illness user to wait in that . Your employees were rude about it . All and all horrible service

I've been to this location I believe 4 times. Unfortunately 2 of those visits weren't pleasant. VERY rude and unprofessional behavior at the register, yesterday. I strongly suspect that 1 or 2 individuals are responsible for most of the negative reviews I've seen. It's a shame because they have a few products that I particularly like, but I refuse to be treated like that when plunking down my cash. I guess I'll try the other location next time... but honestly, it's just as easy for me to visit Ascend or Sunnyside, who both seem to be cleaner, better lit, better maintained and have WAY more professional acting staff. 100% Won't be going back to the location on Veterans.

Always friendly love the 30 dollar eigths

Staff was super friendly and as efficient as they could be. The shop could use a clock on the main floor though.

The best place ever ❤️

I love this place and people are very sweet

Order online unless you want to wait forever

Everyone I have dealt with since first opening has been professional, knowledgeable, helpful and courteous.

Great staff and selections of products

When they first moved in, everyone working was super nice and helpful. As of late, every time I go, the employees are actually rude to me. I get not needing to be friendly all the time. I could never be happy with customers 24/7. But getting a straight up attitude from a dispensary employee for not understanding what he said in a loud, busy building? Really strange and super uncomfortable. The Beyond / Hello facility in Normal is much kinder. Everyone there has always been super helpful, knowledgeable, and actually seem excited when you ask them for help. I've had staff go out of their way to provide me resources for info without me even asking. Management must be nicer over there or something. Either way, I recommend the Normal facility over this one any day if you're looking for actual help in your marijuana journey.

Great deal we got on Everything we got.

Great establishment professional staff