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Review of Cloud 9

Cloud 9: Your One-Stop Shop for Tobacco, Glass, and Novelties

Cloud 9 is a tobacco shop, glass shop, novelty store, and pipe supplier located in Rapid City, South Dakota. The store offers a wide range of products, including tobacco, e-cigarettes, glass pipes, water pipes, hookahs, and more. The store is open seven days a week, with extended hours on Fridays and Saturdays.

Cloud 9 offers a variety of service options to its customers. Curbside pickup and in-store shopping are both available, making it easy for customers to get the products they need. The store is also wheelchair accessible, with a wheelchair accessible entrance and parking lot.

Customers looking for a quick visit will appreciate the store's planning options. The staff is knowledgeable and friendly, always willing to help customers find the products they need.

Cloud 9 accepts debit cards and NFC mobile payments, making it easy for customers to pay for their purchases. However, the store does not offer delivery at this time.

Customers have left positive reviews of Cloud 9, praising the store's staff and selection of products. One customer wrote, "Always welcoming friendly great staff great customer service and the amazing smells every time you walk in is breathe taking." Another customer said, "The people there were very helpful with suggestions on what to get when they ran out of the type I normally get! He explained it confidently and knew what he was doing! They also have the most convenient hours and have been open every time I've gone there."

While the majority of reviews are positive, one customer had a negative experience with a broken vape. However, it's important to note that this is just one customer's experience and does not necessarily reflect the overall quality of the store.

Overall, Cloud 9 is a great option for anyone looking for tobacco, glass, or novelty items in Rapid City. With a wide selection of products, friendly staff, and convenient service options, it's no wonder why customers keep coming back.

From the business

"Rapid City's widest selection of pipes, water pipes, tobacco, and tobacco accessories that wont break the bank and some that will. Between our two stores we have your needs covered."

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Curbside pickup
  • In-store shopping

Cloud 9 Reviews - 301

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Timothy Jones

Timothy Jones

πŸ‘ πŸ‘Ž 😐
Great customer service Up to date Recommend

Great customer service... they are always up to date with the newest things out there for your enjoyment... I am definitely recommending this place over anybody else...

Alyssa Hagen

Alyssa Hagen

πŸ‘ πŸ‘Ž 😐
Amazing Store Friendly Staff Great Customer Service

Their store is absolutely amazing. Best shop in town! Everyone is so sweet and will literally go through each and every water pipe and tell you prices and everything! so patient!

Tom Hawley

Tom Hawley

πŸ‘ πŸ‘Ž 😐
Friendly Staff Positive Atmosphere

They are a an amazing group those people down there they are always happy to see you when you walk in it seems

Leilani R

Very friendly & knowledgable staff; great variety of products.

Mariah Vanderlaan

Mariah Vanderlaan

πŸ‘ πŸ‘Ž 😐
Amazing customer service Great selection of products Helpful staff Friendly staff

Amazing customer service, great selection of products, VERY helpful and friendly staff. Always pleased going here!!

Jay Ward

Jay Ward

πŸ‘ πŸ‘Ž 😐
Fun Atmosphere Friendly Staff Relaxed Environment

I never want to leave this store when I walk in even after I've bought my hearts desire. Its a fun, friendly, relaxed atmosphere. I wish I could work there honestly.

angel of darkness

angel of darkness

πŸ‘ πŸ‘Ž 😐
Great Customer Service High Quality Products

I honestly love cloud9 its the only place I'll get stuff from them. when I ask them to recommend something they let me know what they tried (I love all the products they recommend to me)
πŸ₯°πŸ˜

Chase Smith

Chase Smith

πŸ‘ πŸ‘Ž 😐
Friendly staff Knowledgeable Excellent products

Every time I wonder in to one of your guy shops it’s like everybody is your homie there, super friendly, knowledgeable about there products very excellent, wouldn’t spend my money else where

Bri Lorraine

Bri Lorraine

πŸ‘ πŸ‘Ž 😐
Friendly Staff Helpful Great Explanation Awesome Place Reasonable Prices

Staff was super friendly and helpful, he was great at explaining everything. I don't remember his name, but he looked like napoleon dynamite :) awesome place. Also, the prices are 😍😍

Jacey Murphy

Jacey Murphy

πŸ‘ πŸ‘Ž 😐
Anxiety Relief Great Customer Service Effective Products

The CBD oil vapes have helped with my anxiety more then anything the doctor tried to give me and without side effects like the medications doctors give you. Very very satisfied with the great customer service and the great products that are the best medicineπŸ₯°πŸ₯°

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Cloud 9 Hours

  • Monday 9 AM to 10 PM
  • Tuesday 9 AM to 10 PM
  • Wednesday 9 AM to 10 PM
  • Thursday 9 AM to 10 PM
  • Friday 9 AM to 11 PM
  • Saturday 9 AM to 11 PM
  • Sunday 9 AM to 10 PM