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Review of Cloud 9
Cloud 9: Your One-Stop Shop for Tobacco, Glass, and Novelties
Cloud 9 is a tobacco shop, glass shop, novelty store, and pipe supplier located in Rapid City, South Dakota. The store offers a wide range of products, including tobacco, e-cigarettes, glass pipes, water pipes, hookahs, and more. The store is open seven days a week, with extended hours on Fridays and Saturdays.
Cloud 9 offers a variety of service options to its customers. Curbside pickup and in-store shopping are both available, making it easy for customers to get the products they need. The store is also wheelchair accessible, with a wheelchair accessible entrance and parking lot.
Customers looking for a quick visit will appreciate the store's planning options. The staff is knowledgeable and friendly, always willing to help customers find the products they need.
Cloud 9 accepts debit cards and NFC mobile payments, making it easy for customers to pay for their purchases. However, the store does not offer delivery at this time.
Customers have left positive reviews of Cloud 9, praising the store's staff and selection of products. One customer wrote, "Always welcoming friendly great staff great customer service and the amazing smells every time you walk in is breathe taking." Another customer said, "The people there were very helpful with suggestions on what to get when they ran out of the type I normally get! He explained it confidently and knew what he was doing! They also have the most convenient hours and have been open every time I've gone there."
While the majority of reviews are positive, one customer had a negative experience with a broken vape. However, it's important to note that this is just one customer's experience and does not necessarily reflect the overall quality of the store.
Overall, Cloud 9 is a great option for anyone looking for tobacco, glass, or novelty items in Rapid City. With a wide selection of products, friendly staff, and convenient service options, it's no wonder why customers keep coming back.
From the business
"Rapid City's widest selection of pipes, water pipes, tobacco, and tobacco accessories that wont break the bank and some that will. Between our two stores we have your needs covered."
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Curbside pickup
- In-store shopping
Serena
They offer discounts when you sign up and get points. Staff is always extremely friendly and very helpful. My go to shop in the area.
Michelle Noteboom
Very pleased with the great customer service at cloud 9.. every question asked was answered and everyone is very friendly and helpful. This place is definitely my new favorite spot to get my products
Lenny Lowell
I have severe panic attacks and I asked the front counter person for a suggestion I bought some gummies with hemp thc.they dont take the whole attacks feeling awy but sure takes the edge off.
Brandon Johnson
Small miscommunication on the phone. They more than made it right. Great shop!
G G (Carlos)
It's Saturday 3:00 in the afternoon last days of Feburary and the guy in there working right now that M.F know his sh@! he was telling a customer somthing about product he spit I ear hustled and dam didnt care of cost. Gimme dat, not worried bout price that the real high
Darci Pratt
Very kind friendly immediate response and welcoming they were great actually let me test what I was purchasing thanks guys u were great
Cole Van Ballegooyen
Phenomenal customer service and an incredible selection of products, without a doubt best vape store in rapid city (along with noctilucent 9 of course)
Theresa Bargmann
Love this store..always so welcoming. They have awesome products and some of the friendliest people working thereπ
Zepplin DeBuhr
Nice store. Recent upgrades to inventory. Lots of selection. Great prices
My Crazy Ways
Friendly and helpful staff with quick and experienced insight on products. Very friendly environment, and it was a very good experience all around.