Search

Review of Cloud 9

Cloud 9: Your One-Stop Shop for Tobacco, Glass, and Novelties

Cloud 9 is a tobacco shop, glass shop, novelty store, and pipe supplier located in Rapid City, South Dakota. The store offers a wide range of products, including tobacco, e-cigarettes, glass pipes, water pipes, hookahs, and more. The store is open seven days a week, with extended hours on Fridays and Saturdays.

Cloud 9 offers a variety of service options to its customers. Curbside pickup and in-store shopping are both available, making it easy for customers to get the products they need. The store is also wheelchair accessible, with a wheelchair accessible entrance and parking lot.

Customers looking for a quick visit will appreciate the store's planning options. The staff is knowledgeable and friendly, always willing to help customers find the products they need.

Cloud 9 accepts debit cards and NFC mobile payments, making it easy for customers to pay for their purchases. However, the store does not offer delivery at this time.

Customers have left positive reviews of Cloud 9, praising the store's staff and selection of products. One customer wrote, "Always welcoming friendly great staff great customer service and the amazing smells every time you walk in is breathe taking." Another customer said, "The people there were very helpful with suggestions on what to get when they ran out of the type I normally get! He explained it confidently and knew what he was doing! They also have the most convenient hours and have been open every time I've gone there."

While the majority of reviews are positive, one customer had a negative experience with a broken vape. However, it's important to note that this is just one customer's experience and does not necessarily reflect the overall quality of the store.

Overall, Cloud 9 is a great option for anyone looking for tobacco, glass, or novelty items in Rapid City. With a wide selection of products, friendly staff, and convenient service options, it's no wonder why customers keep coming back.

From the business

"Rapid City's widest selection of pipes, water pipes, tobacco, and tobacco accessories that wont break the bank and some that will. Between our two stores we have your needs covered."

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Curbside pickup
  • In-store shopping

Cloud 9 Reviews - 301

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Brandi Snow-Fly

Brandi Snow-Fly

👍 👎 😐
helpful staff friendly staff quality products recommend

The staff was very helpful and friendly. I would recommend this establishment to everyone in need of quality products.

missy pepper

missy pepper

👍 👎 😐
Knowledgeable Staff Friendly Staff Recommend to Everyone Good for Business

The staff and manager, April, are wonderful!! Very knowledgeable and friendly. Would recommend it to everyone! Got business and will keep my business!!

Mama420 Redneck

Mama420 Redneck

👍 👎 😐
Friendly Employees Helpful Staff Patient

The employees at Cloud 9 were all super friendly and happy to answer all my questions. They helped me find what I needed and we're very patient with me!

Jolynn Little Thunder

Jolynn Little Thunder

👍 👎 😐
Helpful Workers Polite Staff Great Products Wide Selection

The workers were very helpful and polite. Great products and alot to chose from.

Mara Frybarger

Great customer service and super helpful staff!! Great selection, good prices.

Thomas Vandermolen

Thomas Vandermolen

👍 👎 😐
Friendly Staff Great Selection

Love this store the employees are always nice and try there beat to get you what your looking for!! Definitely my favorite place!

Heidi DeSersa

Always great customer service! Love the store!

Tawni Marie

Tawni Marie

👍 👎 😐
Outstanding Customer Service Knowledgeable Employees Great Selection Best Prices Lifelong Customer

When in cloud 9 today I received outstanding customer service. Employees where very knowledgeable, great selection and best prices in town! Will return! Lifelong customer here!

Thomas Cinefro

Thomas Cinefro

👍 👎 😐
Friendly Staff Helpful Staff Great Selection Excellent Prices

Friendly and helpful staff, great selection of products, excellent prices. Keep up the great work guys.

Amber Nikkila

Amber Nikkila

👍 👎 😐
Amazing Friendly Staff Knowledgeable

This place is amazing! The people are so nice and know what they are talking about!

Add Review

Cleanliness
Comfort
Staff
Facilities
Your Score
Click here or drop files to upload

Cloud 9 Hours

  • Monday 9 AM to 10 PM
  • Tuesday 9 AM to 10 PM
  • Wednesday 9 AM to 10 PM
  • Thursday 9 AM to 10 PM
  • Friday 9 AM to 11 PM
  • Saturday 9 AM to 11 PM
  • Sunday 9 AM to 10 PM