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Review of Cloud 9
Cloud 9: Your One-Stop Shop for Tobacco, Glass, and Novelties
Cloud 9 is a tobacco shop, glass shop, novelty store, and pipe supplier located in Rapid City, South Dakota. The store offers a wide range of products, including tobacco, e-cigarettes, glass pipes, water pipes, hookahs, and more. The store is open seven days a week, with extended hours on Fridays and Saturdays.
Cloud 9 offers a variety of service options to its customers. Curbside pickup and in-store shopping are both available, making it easy for customers to get the products they need. The store is also wheelchair accessible, with a wheelchair accessible entrance and parking lot.
Customers looking for a quick visit will appreciate the store's planning options. The staff is knowledgeable and friendly, always willing to help customers find the products they need.
Cloud 9 accepts debit cards and NFC mobile payments, making it easy for customers to pay for their purchases. However, the store does not offer delivery at this time.
Customers have left positive reviews of Cloud 9, praising the store's staff and selection of products. One customer wrote, "Always welcoming friendly great staff great customer service and the amazing smells every time you walk in is breathe taking." Another customer said, "The people there were very helpful with suggestions on what to get when they ran out of the type I normally get! He explained it confidently and knew what he was doing! They also have the most convenient hours and have been open every time I've gone there."
While the majority of reviews are positive, one customer had a negative experience with a broken vape. However, it's important to note that this is just one customer's experience and does not necessarily reflect the overall quality of the store.
Overall, Cloud 9 is a great option for anyone looking for tobacco, glass, or novelty items in Rapid City. With a wide selection of products, friendly staff, and convenient service options, it's no wonder why customers keep coming back.
From the business
"Rapid City's widest selection of pipes, water pipes, tobacco, and tobacco accessories that wont break the bank and some that will. Between our two stores we have your needs covered."
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Curbside pickup
- In-store shopping
Barbara Rogers
I was at your store and had no information about CBD oils, but I had heard that they would do great things for my older dog and for my arthritis pain, the gentleman behind the counter was extremely knowledgeable on all of the items in merchandise exceptionally friendly and walked away with a very good sale.
**Update**
It's been a year and I was looking through my reviews and if I could change my five star to a 10 star I definitely would. The expansion is amazing! service is always way above what you might find in other establishments!
Dalton McGinnis
Friendly and knowledgeable staff. Overall great atmosphere with tons to buy.
Zachary Lewis
Great selection, and incredibly friendly, helpful staff.
Codi Schuiling
Purchased a defective vape that I had not used I had opened package to take a hit and it wouldn't stop running. I went into store to get a replacement and they refused. I have had this problem one other time with a different shop and it was replaced without an issue.
Jamaica Perkins
Very nice selection of things to choose from. Great customer service and very friendly.
Silver Machine
Good selection of incense and tapestries 👍 among other things 😉
Rex Ryan
Great place and great prices! Went in to look at glass and was helped by Kalob, he was extremely helpful and super friendly. 10/10 Service.
Lynette Gramling
Great service n always have what I need.
Arianna Grause
The gentlemen that were working were very patient with me as I didn’t know what I wanted to buy. They were very kind and helpful in guiding me to what product would work best for me and would be in my budget.
Matthew “Panther_420” Ratliff
Great prices and friendly and helpful service