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Review of Cloud 9
Cloud 9: Your One-Stop Shop for Tobacco, Glass, and Novelties
Cloud 9 is a tobacco shop, glass shop, novelty store, and pipe supplier located in Rapid City, South Dakota. The store offers a wide range of products, including tobacco, e-cigarettes, glass pipes, water pipes, hookahs, and more. The store is open seven days a week, with extended hours on Fridays and Saturdays.
Cloud 9 offers a variety of service options to its customers. Curbside pickup and in-store shopping are both available, making it easy for customers to get the products they need. The store is also wheelchair accessible, with a wheelchair accessible entrance and parking lot.
Customers looking for a quick visit will appreciate the store's planning options. The staff is knowledgeable and friendly, always willing to help customers find the products they need.
Cloud 9 accepts debit cards and NFC mobile payments, making it easy for customers to pay for their purchases. However, the store does not offer delivery at this time.
Customers have left positive reviews of Cloud 9, praising the store's staff and selection of products. One customer wrote, "Always welcoming friendly great staff great customer service and the amazing smells every time you walk in is breathe taking." Another customer said, "The people there were very helpful with suggestions on what to get when they ran out of the type I normally get! He explained it confidently and knew what he was doing! They also have the most convenient hours and have been open every time I've gone there."
While the majority of reviews are positive, one customer had a negative experience with a broken vape. However, it's important to note that this is just one customer's experience and does not necessarily reflect the overall quality of the store.
Overall, Cloud 9 is a great option for anyone looking for tobacco, glass, or novelty items in Rapid City. With a wide selection of products, friendly staff, and convenient service options, it's no wonder why customers keep coming back.
From the business
"Rapid City's widest selection of pipes, water pipes, tobacco, and tobacco accessories that wont break the bank and some that will. Between our two stores we have your needs covered."
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Curbside pickup
- In-store shopping
Jodi Litz
As other reviews have indicated, the employees of the store could not be any more rude and obnoxious. The language in the conversations they're constantly having amongst each other is terrible, the way they handle customer service is greatly lacking, and save for the owner himself (who's great), it always feels wildly unprofessional when walking in there.
Their sister store, Noctilucent 9, has nothing but pleasant and engaging employees, but I'm unlikely to go their either now simply bc I don't want to give any more of my money to the company. There is plenty of competition in the area to patronize instead.
Tasheena Brown
Everyone there was very nice when I entered the store.
Collette Ladson
Staff is friendly and in prices are decent.
Casey Simmons
Very knowledgeable staff very helpful clean friendly environment funny great conversationalist definitely will go back and definitely have told my friends about the products and the Service
Rusty Turnbaugh
Always friend and willing to help with what ever I am looking for
Bella Oosterhof
Always a positive place and that's what makes me go back !!
Toya CA
The best Shop in town for all your Smoking needs.
Bailey Carlson
great service and awesome help from employees!
Marissa King
I really enjoy all the employees at this location!
ElRicardo Sanchezia (Rick C134)
Glad to have something to get by at the moment! Thank you!