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Review of Cloud 9
Cloud 9: Your One-Stop Shop for Tobacco, Glass, and Novelties
Cloud 9 is a tobacco shop, glass shop, novelty store, and pipe supplier located in Rapid City, South Dakota. The store offers a wide range of products, including tobacco, e-cigarettes, glass pipes, water pipes, hookahs, and more. The store is open seven days a week, with extended hours on Fridays and Saturdays.
Cloud 9 offers a variety of service options to its customers. Curbside pickup and in-store shopping are both available, making it easy for customers to get the products they need. The store is also wheelchair accessible, with a wheelchair accessible entrance and parking lot.
Customers looking for a quick visit will appreciate the store's planning options. The staff is knowledgeable and friendly, always willing to help customers find the products they need.
Cloud 9 accepts debit cards and NFC mobile payments, making it easy for customers to pay for their purchases. However, the store does not offer delivery at this time.
Customers have left positive reviews of Cloud 9, praising the store's staff and selection of products. One customer wrote, "Always welcoming friendly great staff great customer service and the amazing smells every time you walk in is breathe taking." Another customer said, "The people there were very helpful with suggestions on what to get when they ran out of the type I normally get! He explained it confidently and knew what he was doing! They also have the most convenient hours and have been open every time I've gone there."
While the majority of reviews are positive, one customer had a negative experience with a broken vape. However, it's important to note that this is just one customer's experience and does not necessarily reflect the overall quality of the store.
Overall, Cloud 9 is a great option for anyone looking for tobacco, glass, or novelty items in Rapid City. With a wide selection of products, friendly staff, and convenient service options, it's no wonder why customers keep coming back.
From the business
"Rapid City's widest selection of pipes, water pipes, tobacco, and tobacco accessories that wont break the bank and some that will. Between our two stores we have your needs covered."
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Curbside pickup
- In-store shopping
Jessica Carter
Staff is always friendly, they have fun raffles sometimes. The products are reasonably priced and great quality. Two very enthusiastic thumbs up from this family!
Paige Biggins McHenry
I absolutely love this store! Everyone is so kind & willing to provide you the info that you need to know (Me, is was the CBD gummies.) Plus if you havenβt been there in a while they send you a 5-15$ off for your next purchase!
Matt Bartolotta
The Staff are great people and quite knowledgeable about the products they offer. I shop there regularly and they always take good care of me. Highly reccomend this store to everyone looking for smoking accessories in rapid city. Wonderful range of CBD products as well.
Devin Black
Awesome service. When covid started I'd gone into stock up on coils. Of course the coils that I required had already been all bought and they would not be receiving a shipment of coils due to covid. But then out of the blue I get a call from them saying that they have coils. And now I don't have to order online. :)
Daniel Wolfe
I never worry about my possible customer service here. They are friendly and knowledgeable. Definitely my favorite shop in Rapid City. The prices can't be beat. Thanks Cloud 9.
Laurie Kirk
I have always enjoyed the employees. Very informative and polite, not to mention all the awesome things they have for sale. Everyone I go in, which is weekly, there's always something new.
Quinn Dietzman
Every time I come in everyone is so so friendly and helpful! Xavier and Trenton are always amazing and are my go toβs!
Maranda Marie
They were so helpful and nice. Very clean store with alot of product to choose from. Prices are very fair! Love going to this store!!!
Danniii Phantom
Staff was friendly and attentive. They answered any questions I had and made sure I left happy. Quite the variety to choose from as well. Thank you for such a wonderful shop. I'll be back for sure!
Paul Roos
Very friendly an always get a welcome every time I'm in there highly recommend getting your needs there