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NIRVANA SMOKE VAPE CBD KRATOM ( SOUTH CONGRESS )

4.5

76 reviews

Review of NIRVANA SMOKE VAPE CBD KRATOM ( SOUTH CONGRESS )

Nirvana Smoke Vape CBD Kratom (South Congress) is a tobacco shop, store, and vaporizer store located at 3630 S Congress Ave, Austin, TX 78704. The shop offers a wide range of products, including vapes, tobacco accessories, CBD, and Kratom. The store is open from Monday to Saturday from 10:00 AM to 11:00 PM.

The shop has a good selection of products, and customers have praised the store for its wide range of vapes and flavors. The prices are also reasonable, making it an affordable option for those on a budget. The store has a knowledgeable and helpful staff who are willing to assist customers in finding the right product for their needs.

Customers have also appreciated the accessibility features of the store, including a wheelchair accessible entrance and parking lot. The store also offers quick visits, making it a convenient stop for those who are short on time.

However, some customers have had negative experiences with the store. Some have complained about the attitude of the staff, stating that they were rude and unhelpful. Others have reported issues with the products they purchased, such as short measures of delta flower and defective vapes.

Despite these negative reviews, many customers have had positive experiences with Nirvana Smoke Vape CBD Kratom (South Congress). The store has a good selection of products, reasonable prices, and a knowledgeable and helpful staff. If you are in the area and looking for a tobacco shop or vaporizer store, Nirvana Smoke Vape CBD Kratom (South Congress) is worth checking out.

From the business

"SMOKE ,VAPE, CBD , KRATOM"

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store shopping

NIRVANA SMOKE VAPE CBD KRATOM ( SOUTH CONGRESS ) Reviews - 76

4.5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
shae smith

shae smith

👍 👎 😐
Wide selection Affordable Helpful clerk Recommend

Great little smoke shop. Wide selection of vapes. Many different flavors. Lots of colorful tobacco accessories with different styles. Also I have found this place to be very affordable. The best prices I've seen around town. The clerk was very helpful and informative. I would recommend this place to anyone.

Kyle Woods

Kyle Woods

👍 👎 😐
Rude Workers Unhelpful Attitude

The workers are rude and act like they don't want to help. I spent less than I wanted to because of their attitude..

Ponz

Ponz

👍 👎 😐
Expensive Short Measure Poor Customer Service

The employees did a good job and were quick to help me however the main issue was the 1/8 delta flower I was sold was short which you can imagine made me beyond upset since its already expensive. Its already hard and stressful living in Austin, so I don't understand why I also need to test the honesty of every store I visit. I did call and tell the employees that it was short and also they should contact who sold them the products to figure out why theyre not selling full doses. I wasn't offered a refund, discount, or anything to compensate. It seemed like they didn't care since the sale was already done. I just got a "Sorry bro, I'll let them know" and that was the end of it. Id only say go here for the pipes and bongs; anything else like gummies, flower, pills, anything consumable is meant to rip you off. I hate driving all the way to Houston for a trusted honest shop but I might just have to from now on. Beyond disappointed for a first time experience.

Lindsay Ehsai

Great prices and nice staff

molfo

molfo

👍 👎 😐
Knowledgeable Staff Reasonable Prices Great Location Diverse Selection

I'm in from out of town and decided on going to this shop for my Kratom needs while in the area. I've visited this shop 3 times during my stay and every time there was a different person running the shop and each of them were extremely helpful and knowledgeable of not only their own inventory, but what item is best for what purpose. They went out of their way each time to make sure I purchased the exact product to best fit my needs. The prices of the inventory were fair as well. If you value reasonable prices and friendly, knowledgeable, and helpful staff as well as a large, diverse selection of products to choose from, this is most definitely the place to go! It's in a great location near the SoCo shopping district and fairly central to a lot of popular areas in Austin. I will definitely be choosing Nirvana as my go to supply store anytime I'm in the area in the future and you should too! I would say it's the best smoke shop in Austin, but I don't really care to visit any other shops to know for sure.

Andie Hamann (BigDaddyAndie)
Awesome Knowledgeable Staff

That place is awesome, they had the accessories i needed and knew their facts for the info i needed as well... Thanks Guys, I'll be back again.

Margaryta Istomina

Margaryta Istomina

👍 👎 😐
Helpful Staff Knowledgeable Good Customer Service Recommend

Just went in today to get a vape and Sebastien was very helpful. He was quick and knowledgeable about what I was looking for. He even helped me put it together and gave me some helpful tips. I am very pleased so far and have definitely become a return customer! Thank you nirvana. I recommend this spot highly.

mrfantasticsanabria

mrfantasticsanabria

👍 👎 😐
Great Customer Service Reasonable Prices

Been coming here for at least a year. Person that usually helps me, first name start with K., is amazing very great customer service needs a big raise. I had an issue with a product and she was able to help out. I will keep coming back for my vape products and etc. Great prices. Thanks ya'll!

Jason Elliott

Jason Elliott

👍 👎 😐
Poor Customer Service Defective Products

I have a problem, lol, spending on average $400 a week on kratom and EZEE sticks . However, when I purchased two vapes that didn't work I was not allowed to return, exchange or receive a discount for the two defective vapes. No problem I will take my business elsewhere where there is better customer service or vapes that are not defective.

Zach Whitaker

Zach Whitaker

👍 👎 😐
Poor Customer Service Unhelpful Staff

I originally rated this store 5 stars. I went in today, the guy behind the counter not only was not helpful but was actively trying to get me to leave by ignoring me.
I asked a question, he looked at me, i pointed at something, he looked at me and said in a really snotty voice "what are you asking me?"
He then walked away and tried to ignore me.
I went across the street and got excellent service.

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