Search

Review of Trippiez Smoke Shop #2

Trippiez Smoke Shop #2: A local tobacco shop located in Austin, Texas, Trippiez Smoke Shop #2 offers a wide range of smoking accessories and products. The store is open seven days a week, with extended hours on Fridays and Saturdays.

Customers have the option to visit the store in-person for in-store shopping, as the store is wheelchair accessible with a wheelchair accessible entrance and parking lot. The store also offers quick visits for those who are in a hurry.

Trippiez Smoke Shop #2 accepts various payment methods, including debit cards, credit cards, and NFC mobile payments.

The store's selection of smoking accessories and products is vast, with a variety of glassware, CBD products, and smoking accessories. The store's prices are reasonable, and the staff is knowledgeable and helpful.

Customers have praised the store's cleanliness and chill atmosphere. The staff is friendly and patient, even with customers who have less knowledge about smoking products.

However, some customers have had negative experiences with the staff, citing rude behavior and a lack of knowledge about the products they sell. Some customers have also complained about limited parking at the store.

Overall, Trippiez Smoke Shop #2 is a local tobacco shop that offers a wide range of smoking accessories and products. The store's prices are reasonable, and the staff is knowledgeable and helpful. While some customers have had negative experiences with the staff, the store's positive reviews outweigh the negative ones.

From the business

"Trippiez Smoke Shop is your local shop for all your smoking needs. We provide products from Tobacco, E-Cigs, Vaporizers, Kratom, CBD, Glass, Hookah, and Many More. We Have A Huge Variety of Glass To Choose Whether Your Looking For Inexpensive Pieces or Functional Heady Glass."

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store shopping

Trippiez Smoke Shop #2 Reviews - 46

4.3
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Grandma Texas

Grandma Texas

👍 👎 😐
Reasonable Prices Great Selection Clean Store Friendly Staff

Grandma here with another fine tip for all my smoking Buddies..
If you haven't gone in then I highly suggest you do.
The selection is endless prices are very reasonable and it's right around the corner from me!!
They have everything you need and more.
The store is super clean The atmosphere is chill and open.
And the manager Ahmad is the nicest guy answered every single one of my questions without hesitation.
Grandma went home a very happy grandma and for that I will go back.
So heading to the shop and when you do tell them grandma sent you yeehaw🤠🤠
OH.... sorry the parking is limited yeah kind of sucks but so worth it..

Ashley Pettibone

Ashley Pettibone

👍 👎 😐
Friendly Staff Helpful Employee Great CBD Products

I have had multiple wonderful experiences at this shop. The staff has always been very friendly and helpful. Today in particular I was looking at something I had less knowledge in and the employee was super helpful and patient as I asked a few questions. The CBD products I have tried from here are great as well!

Omar Guzman

Omar Guzman

👍 👎 😐
Best Store Friendly Staff Great Selection Good Prices Recommended

This is THE best store! The owners/staff are always super friendly and helpful. They have the best selection of glass, and their prices are always great! If you are looking for the best smoke shop in the Austin area, this the place to be! 😊

Brandi Sheridan

Brandi Sheridan

👍 👎 😐
Rude Staff

Please the review the camera footage the man working right now yelled, scared, berated, and shamed me due to me making a comment about a man changing out front of the store, which made me uncomfortable. At this point, the man changing out front living in his car is way better for business than the guy working in your store. I might add, everyone else I have came across in the store are helpful and kind over many visits. Call for more details.

Brian Wallum

Brian Wallum

👍 👎 😐
Poor Customer Service Misinformation

If you want to be talked down to and misinformed come here. The two individuals on 1/2/23 working in the afternoon were nothing but arrogant know-it-alls that didn't even know what they were talking about. Claiming Delta 9 is illegal when anything under .30% is legal in the Farm Act of 2018. Then the female employee pulls out a bag she "got from her plug" and the tries to rudely claim that she gets flower at 100% THC. Which anyone that has an elementary understanding knows that is not how that works. AT ALL. I travel for work between Houston, Dallas, Fort Worth, San Antonio and where I live here in Austin. Which I always strike up conversations with the employees because most of the time they're very happy to talk about it and I learned so much that way. However,I have NEVER had to deal with such a horrible attitude as I have with these two. This place really needs to work on its customer service and it's training on the products they sell. Absolute worst service I have ever had ANYWHERE that provides CBD.

J Silk

J Silk

👍 👎 😐
Friendly Staff Helpful Great Flavor

The staff are so darn friendly and helpful. I recent moved in the area and they are my go to vape/smoke shop.

This flavor right here is AMAZING!!! Best I’ve ever tasted hands down. Go get you some of this Killer Kustard Strawberry!

Lilly Rogers

Lilly Rogers

👍 👎 😐
Great Customer Service Helpful Staff CBD Products

This store is absolutely amazing and will forever have my business! I walked in this morning, and I was having bad panic attacks and anxiety because my grandma passed away last week. He immediately gave me a cbd gummy and showed me what I should buy. He gave me a minute to relax and then showed me what to buy. Meanwhile, some weird man followed me in the store, and I told him about it as I was paying the guy left. He offered to walk me to my car. The gentlemen that helped me today was absolutely nothing short of great customer service and a great person! Thank you, sir, so much! The gummies have worked wonders for me!!

Ayden Pax

Ayden Pax

👍 👎 😐
knowledgeable staff friendly excellent prices wide variety great customer service

Very knowledgeable staff. Friendly and very customer service oriented. Excellent prices and wide variety for any smoke or vape needs.

Alexandra Moncrief

Alexandra Moncrief

👍 👎 😐
Excellent Customer Service Great Selection

Ahmad was AWESOME and the shop has one of the best selections I’ve come across in Austin. Will DEFINITELY return. A++ 💯

Scott Stratton

Scott Stratton

👍 👎 😐
Poor Customer Service Lost Customer Unhelpful Staff

Shopped here before; however, when I called to see if they had a product they refused to tell me what the price was. I explained I have a drive and would like to at least have a ballpark number. They said they will not discuss any pricing over the phone. I told them they just lost a loyal customer and an immediate purchase. Goodbye! A little business advice, focus on the customer next time.

Add Review

Cleanliness
Comfort
Staff
Facilities
Your Score
Click here or drop files to upload