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Review of Baytown Smoke Shop

Baytown Smoke Shop: A One-Stop-Shop for All Your Smoking Needs

Baytown Smoke Shop is a local business that offers a wide range of products, including tobacco, herbs, vaporizers, and novelties. The shop is located at 3620 Garth Rd, Baytown, Texas, and is open seven days a week from 9:00 am to 10:00 pm.

Product Selection

Baytown Smoke Shop offers a diverse selection of products that cater to the needs of smokers. The shop has a range of tobacco products, including cigarettes, cigars, and rolling papers. They also have a variety of herbs, including kratom, kava, and CBD products. Additionally, the shop has a range of vaporizers, e-cigarettes, and e-liquids for those who prefer vaping. Customers can also find a variety of novelties, including incense, posters, and glassware.

Service Options

Baytown Smoke Shop offers in-store shopping for customers who prefer to browse and purchase products in person. However, the shop does not offer delivery services at this time.

Accessibility

The shop is wheelchair accessible, with a wheelchair accessible entrance and parking lot. This makes it easy for customers with disabilities to access the store.

Payments

Baytown Smoke Shop accepts debit cards, credit cards, and NFC mobile payments. This makes it easy for customers to pay for their purchases using their preferred payment method.

Customer Reviews

Baytown Smoke Shop has received mixed reviews from customers. While some customers have praised the shop for its competitive prices and friendly staff, others have criticized the shop for its poor customer service and rude staff.

One customer praised the shop for its knowledgeable and friendly staff, saying, "Good prices and friendly people. The guy helping me was friendly and knowledgeable about the products. I will be back!"

However, another customer criticized the shop for its poor customer service, saying, "Staff is extremely rude, horrible customer service, poor quality pieces. They don't know their information and are no help. Better off driving to Houston to get what you need."

Conclusion

Baytown Smoke Shop offers a wide range of smoking products to cater to the needs of smokers. The shop is open seven days a week and offers in-store shopping for customers. While the shop has received mixed reviews from customers, it remains a popular destination for smokers in Baytown.

From the business

"Local smoke shop for your everyday smoking needs. Providing a variety of products including CBD, Kratom, Hookah supplies, water pipes, Detox, vapes, and tobacco products."

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store shopping

Baytown Smoke Shop Reviews - 108

4.3
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
B Bittick

B Bittick

πŸ‘ πŸ‘Ž 😐
Poor Service Unhelpful Staff

Used to love this place but I wont be going back. Its not like I expect a lot in regards to service at smoke shops but the younger guy that has been there last couple of times was unwilling to answer anything beyond reading the package and I received countless shrugs. Its work bud - could be worse. First I thought he could have had a bad day but after repeat trips its obvious he hates being there. So ya know what, i don't wanna be there either!

Alex Skeens

Alex Skeens

πŸ‘ πŸ‘Ž 😐
Rude Staff

Great store with cheap stuff but the staff is rude, The only job you have is to conversate with people about a product and they act like they're too good to do that

Andie

Andie

πŸ‘ πŸ‘Ž 😐
Poor Customer Service COVID-19 Policy

I was a loyal customer for years until I went in for a scale. I checked out but didn’t even make it to the car before I realized it was the wrong one. Immediately turned around to walk back in to exchange to the right one but they absolutely would not return it because of β€œcovid” even though I was demanded to wear a mask. Definitely the worst customer service I’ve ever experienced

Reginald Enfinger

Reginald Enfinger

πŸ‘ πŸ‘Ž 😐
Good Prices Friendly Staff Knowledgeable Staff

Good prices and friendly people. The guy helping me was friendly and knowledgeable about the products. I will be back!

Beverly Robinson

Beverly Robinson

πŸ‘ πŸ‘Ž 😐
Poor Quality Product Unhelpful Customer Service

Bought a $27 battery that would not hold a charge after only having it for 5 days. Wanted to exchange it but was told we couldn’t since we passed the 24 hour exchange/returning period. They don’t even deserve 1 star.

Katie Midkiff

Katie Midkiff

πŸ‘ πŸ‘Ž 😐
competitive prices unique items

The most competitive prices (....on certain items anyway) out of at least 15 smoke shops I've been to personally, check them out! They also have unique items that you don't see anywhere else! πŸ’•

Matt Olivier

I came here to the shop and Chris was an amazing helper and such a great guy!

Ass Eater

Ass Eater

πŸ‘ πŸ‘Ž 😐
excellent customer service ginger guy Chris

Every experience I’ve had there with the ginger guy, Chris I think, has been amazing. I only go in when he’s there. 10/10 customer service from that guy!!!

Tyrone Biggums

Tyrone Biggums

πŸ‘ πŸ‘Ž 😐
Good Prices Great Selection Friendly Staff Knowledgeable Staff

Shop here 2-3 times a week. Kratom prices are best in town and so is selection. Staff is friendly and down to earth and know their products well.

Corina Knight

Corina Knight

πŸ‘ πŸ‘Ž 😐
Friendly Staff Great Customer Service

They are so nice in there each time I've been there they would even talk to you like they have know you for years REALLY GREAT COOL PEOPLE THAT WORKS THERE

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Baytown Smoke Shop Hours

  • Monday 9 AM to 10 PM
  • Tuesday 9 AM to 10 PM
  • Wednesday 9 AM to 10 PM
  • Thursday 9 AM to 10 PM
  • Friday 9 AM to 10 PM
  • Saturday 9 AM to 10 PM
  • Sunday 9 AM to 10 PM

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