Review of Cloud 9 Express
Cloud 9 Express: A Tobacco Shop and Adult Entertainment Store in Brownsville, Texas
Cloud 9 Express is a tobacco shop and adult entertainment store located in Brownsville, Texas. The store offers a wide range of tobacco products, including cigars, cigarettes, and vaping supplies. In addition to tobacco products, the store also offers adult entertainment items, such as magazines and DVDs.
The store is open seven days a week from 10:00 AM to 10:00 PM. Customers can visit the store in person for in-store shopping, and the store is wheelchair-accessible, with a wheelchair-accessible entrance and parking lot. However, the store does not offer delivery services.
Cloud 9 Express is known for being LGBTQ+ friendly, making it a welcoming environment for all customers. The store is also known for its quick visit planning option, allowing customers to make a quick stop to purchase their desired products.
The store accepts a variety of payment options, including debit cards, credit cards, and NFC mobile payments. Customers can choose the payment method that is most convenient for them.
While some customers have had positive experiences with Cloud 9 Express, others have had negative experiences. Some customers have praised the store's well-stocked inventory and excellent customer service, particularly from employee Steve O. However, other customers have criticized the store's prices, with some items being significantly more expensive than they are at other stores or online. Some customers have also reported issues with faulty products and poor customer service from some employees.
Overall, Cloud 9 Express offers a wide range of tobacco products and adult entertainment items in a welcoming environment. However, customers should be aware of the store's prices and potential issues with product quality and customer service.
From the business
"Smoke Shop, Adult Novelties,Lingerie, CBD, Delta-8,Kratom"
Amenities
- Wheelchair-accessible entrance
- Wheelchair-accessible parking lot
- In-store shopping
Alberto
This shop is well stocked, i highly recommend. Steve O is the best, customer service from this guy is over the top. Only two issues: the others besides Steve O do not follow the same quality and the Shop closes earlier than scheduled time.
Cheri
This place is absolutely AMAZING! Customer service on point! Extremely helpful & Nice! Highly recommend 🙌
chago hdz
Worse customer service, even after I gave them a seconds chance. Way over priced pieces. I accidentally broke my 8inch water pipe from grav. They have it priced at 120$ and grav website will sale it to you for 59$.
Natalie Vara
Scam shop. Paints a perfect picture about why products are over priced , they will sell you faulty products on purpose just to get a quick buck and tell you all sales are final. Don’t waste time or money. $40 for a torch you “NEED”
Tiggy Too
Staff is ignorant about product, rude and slow and products are EXTREMELY over priced. What’s the point of calling ahead if they can’t give you accurate info???
Take your money and Go down the street to the next one, they’re courteous and reasonably priced.
Maricela Nunez
I had a great experience and want to thank Carmen and Joseph for their help today. They not only made me feel comfortable but provided the information I needed to select the right hemp product for my pet.
Gilberto Cardenas
Shop closes at 10pm and I wasn't allowed inside anymore at 9:53pm. Young fat dude inside with curly hair and hat didn't let me in even after I told him shop closes at 10 and showed the time on my phone. I had already picked a tobacco water pipe the day prior and was only going to take 3 minutes to go in and out.
Juan Aguilar
Stevo real helpful for anything respect💯 , but the new crew the tall fat chubby guy and the young girl with highlights don't let you shop in peace and rushes you and show attitude when I ask to see something.
Monica Vidrio
Great customer service. Soo much bigger inside. Friendly chill atmosphere 😎. Highly recommend 🥰🥰🥰
Shx Clan_YT
The lady that attended me had an attitude. Prices were ok but they can improve on customer service and that would hep them sell more