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Planet 420 Smoke & Vape Shop #2 New Mathis

4.5

56 reviews

Review of Planet 420 Smoke & Vape Shop #2 New Mathis

Planet 420 Smoke & Vape Shop #2 New Mathis is a tobacco shop located in Elmendorf, Texas. The shop is open seven days a week from 10:00 AM to 11:00 PM. The store is well-stocked with a variety of smoking and vaping products, including e-cigarettes, hookahs, glass pipes, and more.

The store has received mixed reviews from customers. Some customers have praised the store's selection and customer service, while others have criticized the prices and quality of some of the products. One customer mentioned that the store is overpriced compared to other smoke shops in the area. Another customer mentioned that they had a negative experience with a new employee who was not able to solve a problem with a machine.

Despite the mixed reviews, many customers have praised the store's friendly and knowledgeable staff. The store has a family-friendly atmosphere and is located conveniently close to many customers' homes. The store has a no-return policy, which has been a source of frustration for some customers.

Overall, Planet 420 Smoke & Vape Shop #2 New Mathis is a decent tobacco shop with a good selection of products. The store's prices may be higher than some other shops in the area, but the store's friendly staff and convenient location make it a popular choice for many customers.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store shopping

Planet 420 Smoke & Vape Shop #2 New Mathis Reviews - 56

4.5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Adam Huron

This used to be one of my favorite spots to go to but after visiting other smoke shops, I’ve realized that this place is way overpriced compared to others. For example, there is a product that I like to take that cost $6.99 literally anywhere else, but when I went to this place to try to buy that same product they have it for $19.99. Ive seen about 4 different cashiers that work here and they were all nice and helpful and everything would always run smooth with no issues. Recently there is a new girl there that is very awkward and every time i go in when she is working, something is always wrong. Or a machine isnt working and she doesnt have the slightest idea on how to even begin to figure out a solution. She can barely even work the little card machine.

Julie Eberhardt

Loved this store first time I'd ever went we decided every time we went this route we would stop. They have the coolest products. Great ideas I've seen nowhere else and the prices are about same as any other smoke shop. But this time was a different experience. Out of the 3 items purchased totaling $75-$80 only 1 worked and we trashed it. One item didn't function properly and the other (discounted item) did not work at all. And the 3rd item although it worked it was so old (discounted item also) it had lost its flavor. (Vape). They have no returns policy and that was not cool. But we were given the phone # to the person I assume the owner and she made it right on the 2 items but damn it sure was a hassle. And we still were out some cash on the one that was too old.

Demi Herrera

I usually love coming here, especially since there’s not many smoke shops in the area. But today I waited for 30 minutes for them to open and no one ever showed up. Pretty disappointing, and unprofessional.

Eric Wages

Great shop with quality products. Staff is friendly, and ready to make suggestions. Most have sampled a lot of the products so you can get firsthand reviews if you just ask!

Gary “GWMS” Williams

Best prices! Worth the drive if you don’t live close! Nimo was expert in his product selection, true customer service.

Daniel Bergstrom

Not the best, not the worst. Good selection with some hard to find brands. Price is better than 90% of other shops.

CVB

Best vape shop in the San Antonio and surrounding area.

Kevin Hart

The closest 420 to me since the newest closed back down until further notice

David Morales

I bought a nice torch lighter that blew up that same hour that I bought it. And the store not only told me there was nothing they could do. They actually kept the lighter

Carolmarie Alvarado

Found a ZigZag king cig maker(not the kit)(no Filtered tubes or tobacco) Also had one of my necklaces & charm break and lost one😢 but saved the other but couldnt find reciecpt to exchange chain,also still looking for ashtray that sucks smoke in🤔😁

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Planet 420 Smoke & Vape Shop #2 New Mathis Hours

  • Monday 10 AM to 11 PM
  • Tuesday 10 AM to 11 PM
  • Wednesday 10 AM to 11 PM
  • Thursday 10 AM to 11 PM
  • Friday 10 AM to 11 PM
  • Saturday 10 AM to 11 PM
  • Sunday 10 AM to 11 PM