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Review of SuperNova Smoke Shop #5

SuperNova Smoke Shop #5: A One-Stop Shop for Your Smoking and Vaping Needs

SuperNova Smoke Shop #5 is a tobacco, novelty, and vaporizer store located in Helotes, Texas. The store is open every day from 10:00 AM to 10:00 PM, making it convenient for customers to visit at any time. The store offers a wide range of products, including smoking accessories, e-cigarettes, e-liquids, and more.

Service Options

The store offers in-store shopping, making it easy for customers to browse and purchase products. However, delivery service is not available at this time.

Accessibility

The store is wheelchair accessible, with a wheelchair accessible entrance and parking lot.

Products and Services

The store has a large selection of smoking and vaping products, including pipes, bongs, hookahs, rolling papers, and more. They also offer a variety of e-cigarettes and e-liquids, making it easy for customers to find the perfect product to suit their needs. The store's staff is knowledgeable and friendly, always ready to help customers find what they need.

Payments

The store accepts debit cards, credit cards, and NFC mobile payments, making it easy for customers to pay for their purchases.

Customer Reviews

Customers have had mixed experiences with SuperNova Smoke Shop #5. Some customers have praised the store's large selection, good quality products, friendly service, and good prices. Others have had negative experiences, such as being denied a return or exchange, or feeling like they were scammed. However, most customers have had positive experiences and recommend the store to others.

Conclusion

Overall, SuperNova Smoke Shop #5 is a good choice for customers looking for a one-stop shop for their smoking and vaping needs. The store has a large selection of products, knowledgeable staff, and convenient hours. While some customers have had negative experiences, most have had positive experiences and recommend the store to others.

From the business

"SuperNova Smoke Shop has eight locations and is San Antonio & New Braunfels' go-to spot for pipes, waterpipes, vape, kratom, CBD, Delta 8, and much more. We're your one-stop smoke shop. We have what you're looking for. If it's classic supplies like a rolling tray or loose tobacco that you're looking for, we have it. If you're interested in something more modern such as an electronic extract vaporizer like the Puffco Peak or some other cutting-edge device, we always keep the latest editions in stock. SuperNova now carries heady American blown glass in select shops around San Antonio and New Braunfels TX to serve the connoisseur."

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store shopping

SuperNova Smoke Shop #5 Reviews - 380

4.5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Gypsy Spirit

Gypsy Spirit

πŸ‘ πŸ‘Ž 😐
Good Quality Friendly Service Good Prices Excellent Points Program

Besides the annoying announcement when entering and the fact that they are too eager and won't let you just look without watching your every move (only to make sure they're ready to help you). Large selection. Good quality. Friendly service. Good prices. EXCELLENT points program.

Jonathon McIntyre

Jonathon McIntyre

πŸ‘ πŸ‘Ž 😐
Great Customer Service Highly Recommended

Been going here for several years now and I've never had an issue. The people behind the counter are always great and friendly. Picked up an L200 Classic by recommendation yesterday and the man made sure I got everything I needed. When I first started out a while back, they were more than willing to help me out and talk about things. Best smoke shop I've ever been to, highly recommend.

Jonathan Trevino

Jonathan Trevino

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Misleading Information

Bought a vape battery. Stepped out the door. Found out it wasn't what I needed. Step back in to return the battery because I did not need it I was denied because all sales are final. There are literally no signs that state that all sales are final. Nor was that stated during the transaction.

Zane Rasmussen

Zane Rasmussen

πŸ‘ πŸ‘Ž 😐
Best Smokeshop Good Staff Good Products Unique Pieces Awesome Place

Best smokeshop in San Antonio for sure. 100% hands down bar none best shop of smoke or vape within 100 miles of my area. Good staff, good products, very informative and friendly and also carries some very unique pieces too. Awesome place.

Lilliam Juig

Lilliam Juig

πŸ‘ πŸ‘Ž 😐
Great products Helpful employees Good stock

Love this location. All employees are sweet and helpful. They know their stuff. Great products and always in stock. I won’t go anywhere else.

Kevin Buckner

Kevin Buckner

πŸ‘ πŸ‘Ž 😐
Poor Customer Service False Advertising

Be carful what you buy here, my daughter purchased a gas lighter with a lifetime warranty which would be honored at the store but when it stopped working after two cigars I was told explicitly no returns or exchanges you will have to take it up with the manufacturer. That is not customer service that’s a pass the buck excuse. Well I have found a new cigar shop to make all my new purchases. Lost one good customer.

Alexander Cortez

Alexander Cortez

πŸ‘ πŸ‘Ž 😐
Great Deals Wide Variety of Accessories

Ok if for some reason you have been in a coma , Supernova has a newer location , all the great deals just around the corner intersection of grissom and Tezel . Every kind of accessorie yon can think of, drop by and see just hom much you can save or discover. πŸ˜‹

Amber Davies

Amber Davies

πŸ‘ πŸ‘Ž 😐
Great deals Knowledgeable staff

This place is awesome! They always have great deals and the staff is very well knowledged on the products they sell.

Dani Webb

Dani Webb

πŸ‘ πŸ‘Ž 😐
Friendly Staff Knowledgeable Helpful

Moving from Colorado I wasn't sure what to expect from a head shop in Texas but I was pleasantly surprised. The girl that helped me was super friendly knowledgeable and took her time to make sure I got everything I needed

Rick Valdes, III

Rick Valdes, III

πŸ‘ πŸ‘Ž 😐
Great Selection Helpful Staff High Pricing

Great selection helpful staff! Pricing is an little on the high side. Overall THE spot for finding that specific item or browsing a vast selection!

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SuperNova Smoke Shop #5 Hours

  • Monday 10 AM to 10 PM
  • Tuesday 10 AM to 10 PM
  • Wednesday 10 AM to 10 PM
  • Thursday 10 AM to 10 PM
  • Friday 10 AM to 10 PM
  • Saturday 10 AM to 10 PM
  • Sunday 10 AM to 10 PM