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Review of SuperNova Smoke Shop #5

SuperNova Smoke Shop #5: A One-Stop Shop for Your Smoking and Vaping Needs

SuperNova Smoke Shop #5 is a tobacco, novelty, and vaporizer store located in Helotes, Texas. The store is open every day from 10:00 AM to 10:00 PM, making it convenient for customers to visit at any time. The store offers a wide range of products, including smoking accessories, e-cigarettes, e-liquids, and more.

Service Options

The store offers in-store shopping, making it easy for customers to browse and purchase products. However, delivery service is not available at this time.

Accessibility

The store is wheelchair accessible, with a wheelchair accessible entrance and parking lot.

Products and Services

The store has a large selection of smoking and vaping products, including pipes, bongs, hookahs, rolling papers, and more. They also offer a variety of e-cigarettes and e-liquids, making it easy for customers to find the perfect product to suit their needs. The store's staff is knowledgeable and friendly, always ready to help customers find what they need.

Payments

The store accepts debit cards, credit cards, and NFC mobile payments, making it easy for customers to pay for their purchases.

Customer Reviews

Customers have had mixed experiences with SuperNova Smoke Shop #5. Some customers have praised the store's large selection, good quality products, friendly service, and good prices. Others have had negative experiences, such as being denied a return or exchange, or feeling like they were scammed. However, most customers have had positive experiences and recommend the store to others.

Conclusion

Overall, SuperNova Smoke Shop #5 is a good choice for customers looking for a one-stop shop for their smoking and vaping needs. The store has a large selection of products, knowledgeable staff, and convenient hours. While some customers have had negative experiences, most have had positive experiences and recommend the store to others.

From the business

"SuperNova Smoke Shop has eight locations and is San Antonio & New Braunfels' go-to spot for pipes, waterpipes, vape, kratom, CBD, Delta 8, and much more. We're your one-stop smoke shop. We have what you're looking for. If it's classic supplies like a rolling tray or loose tobacco that you're looking for, we have it. If you're interested in something more modern such as an electronic extract vaporizer like the Puffco Peak or some other cutting-edge device, we always keep the latest editions in stock. SuperNova now carries heady American blown glass in select shops around San Antonio and New Braunfels TX to serve the connoisseur."

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store shopping

SuperNova Smoke Shop #5 Reviews - 380

4.5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Jasmin CuΓ©llar

Jasmin CuΓ©llar

πŸ‘ πŸ‘Ž 😐
CBD Coconut Cream Pain Relief Great Service

My MIL swears by the power of CBD and now I absolutely believe her! The coconut CBD cream the employees at this shop suggested is AMAZING; my hands swell a lot when I work but now I have no pain and no swelling at all! Thank you! Love this place!

Davian Cordova

Davian Cordova

πŸ‘ πŸ‘Ž 😐
Counterfeit Product Poor Customer Service

1. Was sold a counterfeit ooze pen
2. Called the store and was told that they didn't sell any fakes and that they couldn't do anything about it
3. Filed a claim with my bank and got my money back πŸ‘πŸ‘πŸ‘

chay desereh

chay desereh

πŸ‘ πŸ‘Ž 😐
Counterfeit Products Poor Customer Service

They sell counterfeit products. I bought an e-cig and before I even opened the box or left the store I checked the verification on manufacture website and it was flagged as counterfeit. I asked the sales associate about an even exchange or refund and even after getting their manager they wouldn’t. Even after showing them the proof that the product was counterfeit. I used to shop here regularly and I will no longer be shopping here at all!

Nathan Ruiz

Nathan Ruiz

πŸ‘ πŸ‘Ž 😐
Terrible customer service Counterfeit products

Terrible customer service. Bought a vape, wasn’t told to try it out first not 5 min later I notice it doesn’t work. Called the place and they tell me oh well they can’t do anything about it. Last time I go here. Beware counterfeit products

Erick Morales

Erick Morales

πŸ‘ πŸ‘Ž 😐
Head Shop Customer Service San Antonio

Gotta love my head shop. They have everything I need and are all over San Antonio. The customer service is really nice. I wish they had a larger variety of posters or some tapestries, maybe after this review they will :).

P.S. if you doget tapestries let me know SuperNova

Donkae VIP

Donkae VIP

πŸ‘ πŸ‘Ž 😐
Great Selection Reasonable Prices Helpful Staff Clean Environment

Super cool pieces. Lots of choices. Normal prices. And super clean. Everyone here gonna take care of you and get you set up nice and easy. 10/10

Mateo Benitez

Mateo Benitez

πŸ‘ πŸ‘Ž 😐
knowledgeable staff excellent customer experience

The staff here is very knowledgeable of everything in the store. Really made the customer experience amazing!!!!

Ashley Dowlearn

Ashley Dowlearn

πŸ‘ πŸ‘Ž 😐
Great Service Friendly Staff

This location Is the only location I enjoy coming to honestly. They're always so nice and helpful. Great service!!

Dorien Earl

Dorien Earl

πŸ‘ πŸ‘Ž 😐
Friendly Staff Wide Product Selection

Staff are friendly as hell! Not to mention they have a bigger selection of products! Moving forward, I think personally it will be worth the effort to drive a longer distance just to get something from this location.

Morgan Sinclair

Morgan Sinclair

πŸ‘ πŸ‘Ž 😐
Friendly Staff Knowledgeable Great Customer Service

Everyone here is so friendly and eager to help. They’ve always been knowledgeable on all questions I’ve asked and I’ve been coming here for a month and they will continue to get my service!

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SuperNova Smoke Shop #5 Hours

  • Monday 10 AM to 10 PM
  • Tuesday 10 AM to 10 PM
  • Wednesday 10 AM to 10 PM
  • Thursday 10 AM to 10 PM
  • Friday 10 AM to 10 PM
  • Saturday 10 AM to 10 PM
  • Sunday 10 AM to 10 PM