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Katy Smoke Shop, Vapes, CBD, Hookah, Kratom, Delta 8, THC-O, & More! By Pine Apple Xpres Logo

Katy Smoke Shop, Vapes, CBD, Hookah, Kratom, Delta 8, THC-O, & More! By Pine Apple Xpres

4.7

449 reviews

Review of Katy Smoke Shop, Vapes, CBD, Hookah, Kratom, Delta 8, THC-O, & More! By Pine Apple Xpres

Katy Smoke Shop, Vapes, CBD, Hookah, Kratom, Delta 8, THC-O, & More! By Pine Apple Xpres is a local business that offers a wide variety of products related to smoking and vaping. The store is located at 1420 Katy Fort Bend Rd Suite 180, Katy, TX 77493, and is open seven days a week. The store offers in-store shopping and is wheelchair accessible, making it convenient for everyone to visit.

The store offers a range of products, including tobacco, cannabis, glass, hookah, vaporizers, and more. The store is well-lit, clean, and inviting, making it a pleasant shopping experience. The staff is friendly and knowledgeable, and they offer great recommendations to customers who are unsure about what to buy. Customers can also benefit from the store's quick visit planning option, which allows them to get in and out of the store quickly.

The store accepts debit cards, credit cards, and NFC mobile payments, making it easy for customers to pay for their purchases. The store also offers a buy-one-get-one-$5-off deal on premium e-juice, making it an affordable option for customers who are looking for high-quality products at a reasonable price.

While the store has received mixed reviews from customers, most of them have praised the store's customer service and product selection. Some customers have complained about the store's individual pod sales, which they claim are sold out of the manufacturer's packaging. However, the store's staff has been helpful in resolving these issues.

Overall, Katy Smoke Shop, Vapes, CBD, Hookah, Kratom, Delta 8, THC-O, & More! By Pine Apple Xpres is a great local business that offers a wide variety of smoking and vaping products. The store is well-lit, clean, and inviting, and the staff is friendly and knowledgeable. The store's quick visit planning option and buy-one-get-one-$5-off deal on premium e-juice make it an affordable and convenient option for customers. While the store has received mixed reviews, most customers have had a positive experience shopping there.

From the business

"Pine Apple Xpress Smoke Shop & Vape! We are a friendly, fun, and home like environment type of business who all strive to provide you with not only top quality products but the best service too. Coming to Pine Apple Xpress you can guarantee to find what you need. If not then we always have an alternative!! As we say “If we don’t have it! You don’t need it” We provide prestige E-Cigs, HHC, CBD, Delta 8, Vapes, hookah, water pipes, grinders,scales, stash cans and many other items. We are also an authorized dealer for our top selling vaporizers like Puff co, Smok, Voopoo, Uwell, Volcano, PAX, Davinci, Yocan, Air Bar, Esco Bars, Stiiizy Detla 8 THC and many others! We now offer Adult Sex Toys at this Location!"

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store shopping

Katy Smoke Shop, Vapes, CBD, Hookah, Kratom, Delta 8, THC-O, & More! By Pine Apple Xpres Reviews - 449

4.7
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Diego Carranza

Great place! Good prices!

Jasmine Castro

Great selection, helpful staff.

Bri Bowets

Bri Bowets

👍 👎 😐
Great Service Knowledgeable Staff High Quality Products

This place has never let me down! They consistently keep up
with the newest products and not to mention the staff is killer. Michaella always knows just what I want!!! (Even if I don’t need it LOL) 10/10

Lexi Alexander

Lexi Alexander

👍 👎 😐
Excellent Service Friendly Staff Knowledgeable Staff

Excellent service! Super nice and chill staff, Nina was very helpful and knowledgeable. Pineapple Xpress is now my main shop, I always come here if I need anything!

Trish Palmer

Trish Palmer

👍 👎 😐
Helpful Staff Friendly Excellent Covid Safety Protocols

The staff was and has always been super helpful and friendly. Even when they're dealing with a customer who just can't make up their mind & keep going from thing to thing to thing, they stay cool & patient. Excellent Covid safety protocols in check ✅ 😷

Jose Trevino

Jose Trevino

👍 👎 😐
Clean and Organized Great Pricing Knowledgeable Staff Friendly Service

Recently found this vape shop job near my job every visit it is clean and organized. Has great pricing and knowledgeable staff.Love it when Michaela and Logan are working very friendly help me select product. Just purchased a new pod from them and iam very happy with the service i receive every visit

Nakita Mcgill

Anthony and Abby were the best great customer service and great prices

Rachel Reed

Rachel Reed

👍 👎 😐
Excellent customer service Knowledgeable staff Adheres to social distancing rules

I just moved back to Texas from Arkansas and was in need of a new ship to buy kratom. I chose this place because it’s close to work but I’m glad I did. They were able to educate me on the different brands take and take my order by phone. Then my products were delivered to me down the street. Excellent customer service and they did it all while abiding by the social distancing rules. Y’all are awesome and I feel safe 😊

Lala Wao

Lala Wao

👍 👎 😐
Defective Product Poor Customer Service

Bought their Cheech Titanium pipe. After the first use, the bubbler wouldn’t unscrew from the pipe. I took it back to the store because it was completely unusable. The guy at the counter had to use pliers to get it unscrewed. This completely dented and scratched the pipe. Instead of offering a replacement pipe because they sold a defective one, I was given the same scratched up pipe back.
The only reason I’m giving two stars is because the guy at the counter is cool but the store policy is horrible. If you sell a product that turns out to be defective, it is good business practice to replace said item with a new one.

Austinmiller Bratcher

Austinmiller Bratcher

👍 👎 😐
Friendly Staff Knowledgeable Great Prices Clean Store

Staff is super nice and knowledgeable prices are great! Helped me find what I needed very clean store definitely will be coming back.

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