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Review of Planet X Smoke Shop

Planet X Smoke Shop:

Planet X Smoke Shop is a local business that offers a wide variety of tobacco products, including cigars, hookahs, vaporizers, and more. The shop is located in Killeen, Texas, and is open seven days a week.

The shop offers a range of service options, including in-store shopping and quick visits. The staff is knowledgeable and friendly, and they are always willing to help customers find the products they need.

Planet X Smoke Shop is also accessible to customers with disabilities, with wheelchair-accessible entrances and parking lots.

The shop accepts a variety of payment options, including debit cards, credit cards, and NFC mobile payments.

Customers can visit the shop during its regular business hours, which are from 10:00 AM to 10:00 PM on weekdays and from 10:00 AM to 11:00 PM on weekends.

While some customers have reported negative experiences with the shop, the majority of reviews are positive. Many customers have praised the staff for their knowledge and helpfulness, and some have even said that they drive long distances just to visit the shop.

Overall, Planet X Smoke Shop is a great option for customers looking for a local tobacco shop with a wide variety of products and knowledgeable staff.

From the business

"House of all your smoking needs. We carry over 4000 items, Best Selection and Variety in Central Texas. Specialize in E-Liquid, Mods & E-Cigarettes, Detox, Scales, Grinders, Glass & Metal Pipes, Water Pipes, Cigars & RYO Tobacco, Vaporizers, CBD, Kratom, Hookahs & Shisha"

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store shopping

Planet X Smoke Shop Reviews - 161

3.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Danielle Woodard

Danielle Woodard

πŸ‘ πŸ‘Ž 😐
Friendly Staff Helpful Service

I drive 45 mins just to come to this planet x cuz everyone is friendly & helpful & thts rare these days

Manuel Cruz

Manuel Cruz

πŸ‘ πŸ‘Ž 😐
Knowledgeable Staff Great Variety Preferred Local Smoke Shop No Problems

I always Love and appreciate a smoke shop where the employees know their products. I've been here several times buying vape juices, nic salts, mods and vapes. Very Knowledgeable staff and great variety in vape products as well as all tobacco products. Definitely my preffered local smoke shop. Never had any problems

Jordan Russ

Jordan Russ

πŸ‘ πŸ‘Ž 😐
helpful patient great customer service loyal customer

Idk the guys name but like genuinely so helpful and patient πŸ˜…. Me and my sister are always so hesitant choosing new vape flavors, But he’s patient and answers every question we have. I don’t buy my vapes anywhere else Tbh.

A G

Very cool design and friendly customer service.

Jacey Ringer

Jacey Ringer

πŸ‘ πŸ‘Ž 😐
Poor Quality Bad Experience

Bought two esco bar vape pens same flavor from them within the past 4 four days and after not even 5 hours of having it they were burnt. Not impressed πŸ€·πŸ»β€β™€οΈ

Viktoriya Oakes

Viktoriya Oakes

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Unhelpful Staff

Went in because I was in search for some delta 8 gummies. Called during the weekend spoke to an awesome gentleman over the phone. However when I went in today (Aug 25th) the worker seemed too busy to help me. I was the only customer and have never been to this store she just said the name of the product and expected me to find it while she pretended to look busy. Pretty sure she let out an annoying sigh when I asked her to show me. Unpleasant experience I will be taking my business elsewhere, I really had high hopes.

Brodrick McGill

Brodrick McGill

πŸ‘ πŸ‘Ž 😐
Poor Management Low Pay No Sick Leave Unfair Treatment

Great place to work if you like mom and pop shops that underpay and cut corners. Don't call in sick at all or you're fired, who cares how long you've worked here. They will probably add a reply to this, dismissing my review, but be warned. It's much better to shop here than to work here.

Tong Kim

Tong Kim

πŸ‘ πŸ‘Ž 😐
expensive convenient store

An Orion Q pod here costs 7.99 for 1 pod. If you look online, various websites sell them for 7.99 for a pack of 2. Lady who helped me was nice and patient, because im a noob. I'll just buy stuff online, but for convenience this is a nice store. Wish they were more competitive with pricing, but I understand brick and mortar business models are different than online. Try the juice called Killer Kustard...it's like a cake in a hookah.

Ashley Billsen

Ashley Billsen

πŸ‘ πŸ‘Ž 😐
Poor Customer Service

I've been coming to this place for a good year + now and never had a problem until today. I walked in and was was waiting to be helped by the pipes but the red head lady ignored me pretty much and continue to help another person... Then another. She didn't say a word nothing. So I left and will not be returning.

MannyStayTrill

MannyStayTrill

πŸ‘ πŸ‘Ž 😐
Poor customer service Defective product

gave me a cartridge that didnt work then said i couldnt get a new one because i put it in the microwave to loosen the liquid up casue it wasnt hitting.

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