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Review of Planet X Smoke Shop

Planet X Smoke Shop:

Planet X Smoke Shop is a local business that offers a wide variety of tobacco products, including cigars, hookahs, vaporizers, and more. The shop is located in Killeen, Texas, and is open seven days a week.

The shop offers a range of service options, including in-store shopping and quick visits. The staff is knowledgeable and friendly, and they are always willing to help customers find the products they need.

Planet X Smoke Shop is also accessible to customers with disabilities, with wheelchair-accessible entrances and parking lots.

The shop accepts a variety of payment options, including debit cards, credit cards, and NFC mobile payments.

Customers can visit the shop during its regular business hours, which are from 10:00 AM to 10:00 PM on weekdays and from 10:00 AM to 11:00 PM on weekends.

While some customers have reported negative experiences with the shop, the majority of reviews are positive. Many customers have praised the staff for their knowledge and helpfulness, and some have even said that they drive long distances just to visit the shop.

Overall, Planet X Smoke Shop is a great option for customers looking for a local tobacco shop with a wide variety of products and knowledgeable staff.

From the business

"House of all your smoking needs. We carry over 4000 items, Best Selection and Variety in Central Texas. Specialize in E-Liquid, Mods & E-Cigarettes, Detox, Scales, Grinders, Glass & Metal Pipes, Water Pipes, Cigars & RYO Tobacco, Vaporizers, CBD, Kratom, Hookahs & Shisha"

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store shopping

Planet X Smoke Shop Reviews - 161

3.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Diamond Posh

Diamond Posh

πŸ‘ πŸ‘Ž 😐
Reasonable Prices Helpful Staff Big Selection

Nice store! It’s got a big selection of Raw products. The prices are reasonable especially on the CBD products. Michelle the manager in charge was very helpful and the employees were nice. This place is every smokers go to shop. Need more stores like this around

Olivia DeWitt

Olivia DeWitt

πŸ‘ πŸ‘Ž 😐
helpful friendly great customer service

stephaney was truly amazing, she really helped me and my husband with everyone of our questions .. she didn’t rush us or pressure us into buying anything we didn’t want. I will definitely come back to see her again.

Julia Driskell

Julia Driskell

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Technical Issues Long Wait Times

Tons of cool products, hopefully you know where your item is cuz she didn't know anything! The AC guy had to help herπŸ€¦πŸ»β€β™€οΈ, than it took 10 mins to buy 1 thing tho, card machine wouldn't work than it locked up and she had to call owner for a code.

Christina Murphy

Christina Murphy

πŸ‘ πŸ‘Ž 😐
Great Prices Helpful Staff Good Hours Coupons

I love this place!! I have been purchasing Kratom from them for years! They have great prices, helpful staff and good hours! Sign up for their email distribution list they send coupons!

Cameron Luce

Cameron Luce

πŸ‘ πŸ‘Ž 😐
Great selection Knowledgeable staff

Great selection of salt nics and other tobacco items. If you're having trouble finding what you want, ask for Jody. She's very knowledgeable and can help you pick out the right product.

Dez Rodriguez

Dez Rodriguez

πŸ‘ πŸ‘Ž 😐
Good Stock Better Prices Quality Products Friendly Owner

They always have everything I need in stock. Prices are better than competitors, as well as quality of products. The owner is friendly and I don't go anywhere else anymore.

spacecloud SAMMY

spacecloud SAMMY

πŸ‘ πŸ‘Ž 😐
Rude Owner Poor Customer Service No Refunds Policy

The store owner was very rude when I asked about returning a product that I just bought 5 minutes ago due to the fact that the product went off of the customers weight I explained at the time I was unsure of my weight to the planet x store rep (she is new to the store) so she did not have much info on the product. After purchasing the product at the corner the manager called and ask about my weight at the same corner after I paid and I said I'm unsure now mind this whole time I'm debating on buy the product due to me not knowing my weight. also it did not seem as if the rep knew much so I decided to return the product not even 5mins later and the manger was being really rude I advised I saw the no refunds sign but given the situation and me being in store not even 10mins after we spoke I figured it would be no problem ...If I could I would put 0 stars

Jody Sonnier

Jody Sonnier

πŸ‘ πŸ‘Ž 😐
Great customer service Amazing vape mod Lots of selections Sea salt caramel custard

Great customer service and atmosphere. Thank you Rishi for helping me find an amazing vape mod to accommodate my tank. Lots of selections on vape juice. The sea salt caramel custard is amazing!

Jeffrey Ross

Jeffrey Ross

πŸ‘ πŸ‘Ž 😐
Head Shop Kratom Friendly Staff Good Prices

This place is what I always look for in a head shop! For such a small shop they have a lot of stuff! I go in there primarily for Kratom, btw they have O.P.M.S brand if you're a fan. They have dropped their prices on Kratom so it's almost what you'd pay for it online. One of the employees Theresa (I think) was amazing. She was super friendly, funny and informative. 10/10 would recommend, this place is legit!

Darrin McDaniel

Darrin McDaniel

πŸ‘ πŸ‘Ž 😐
helpful knowledgeable wonderful returning customer

Sasha was a very wonderful helpful and knowledgeable worker in the store. She helped me find what i was lookin for just based off what I'm 8interested in. She's awesome and has just guaranteed a returning customer for life!! Thank you Sasha!!! <3

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