H.T Smoke Shop
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Review of H.T Smoke Shop
H.T Smoke Shop: A Local Tobacco Shop with Mixed Reviews
H.T Smoke Shop is a local tobacco shop located in Mansfield, Texas. The shop offers a variety of tobacco products, including cigarettes, cigars, and smoking accessories. The store is open seven days a week from 10:00 am to 7:00 pm, making it convenient for customers to visit.
According to the business data, H.T Smoke Shop offers in-store shopping and is wheelchair accessible. The shop accepts debit cards, credit cards, and NFC mobile payments. Customers can plan a quick visit to the store, and the shop has a good location with a wheelchair accessible entrance and parking lot.
However, the customer reviews for H.T Smoke Shop are mixed. While some customers praise the shop for its friendly service and good selection of tobacco products, others have had negative experiences. Some customers have complained about the quality of the products, with one customer stating that they spent $60 on a box of cloves that were stale and had no flavor. Another customer complained about the poor quality of the cigars, stating that they were dry and falling apart.
Some customers have also criticized the customer service at H.T Smoke Shop. One customer stated that the owner was aggressive and had poor people skills, while another customer complained that the owner refused to exchange a faulty product. However, other customers have praised the owner for his friendly and knowledgeable service.
Despite the mixed reviews, H.T Smoke Shop has a loyal customer base. Some customers have been visiting the shop for years and appreciate the competitive prices and good selection of tobacco products. The shop also offers discounts for bulk purchases, which some customers appreciate.
In conclusion, H.T Smoke Shop is a local tobacco shop that offers a variety of tobacco products and smoking accessories. While the shop has received mixed reviews, it has a loyal customer base and is a convenient option for those in the Mansfield area looking for tobacco products.
From the business
"Premium Cigar, Delta-8, CBD, Kratom, Vape, pipe and many More. Best cigarettes cartoon price in town!"
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- In-store shopping
Ms. Sherman (Shermom1)
Friendly cashier or owner. Store was closing waited for me to come in and leave. I had no trouble here. Thanks.
Dustin Wammack (Dusty)
Been doin business with this guy since when he first got his old shop in Downtown Mansfield. And I’ll keep going as long as he owns it. He always has what I want or he gets it quick. Prices are same as most tobacco shops. But this shop is my fav.
Johnny Baca
Very friendly people run the shop now! Always smiling and customer friendly! Clean and smells of good tobacco products! My go to smoke shop!🤙
Krissi McFarland
DO NOT BUY HERE. I spent $60 on a box of cloves. When I got them they were stale. You could not taste any flavor whatsoever. When I went back he said too bad. I didn’t want my money back but simply exchange it for newer ones. These were obviously on the shelf way too long. Horrible customer service and I have been coming for years. Will NOT return here. He doesn’t care about the customer
Levi M
This use to be the places I recommend to everyone on the area I have bought many things from here and always liked the places and prices . Bought a new battery yesterday that will not hold a charge for more then 5mins, it was one of the nicer ones and the reviews for it all rave about the battery life. He refused to exchange for one exactly like it saying he does not care because he can't return it to them. I love supporting local businesses they should all support and take care of there regular customers.
Joe Heflin
Thought we would try a local cigar shop so we went to check it out. This place has more paraphernalia than cigars. There are the oddest things for sale, from a phone charger to little glass figurines, however, they have a poor cigar selection. Most are cheap cigars that are dry as a bone. I noticed in one of the humidors a wad of wet paper towels. Nevertheless I bought a few cigars. When I got them home I unpackaged one and it started falling apart right away (surprise, wet paper towels are not good at keeping cigars soft and supple). It was an Arturo Fuente so I suspect it was good at one time. Anyway, not well kept to put it nicely. The proprietor was on the phone most of the time we were there. He did not say hello, welcome or thank you after the purchase. If you are looking for a glass pipe or bong, maybe it’s a good place to go. If you are looking for a cigar, save yourself the trouble.
Casey Jarzombek
It’s be zero stars if I could- DO NOT GO HERE. Asian owner with limited English is an absolute lunatic. Sold me faulty product and then Told me “if they sell it to me broke and I sell it to you broke, it’s not my problem.” Raised his voice and got aggressive toward me. Do not support this business. This guy needs to not work with people and/or understand customer service.
Cindy Snowden
I have come to the Mansfield area to spend the winter months with my brother and his wife and needed my cigarettes "True 100's" blue and could not find them anywhere until H.T.Smokehouse where they were kind enough to order my cigarettes for me. I found them to be kind and willing to help me out. Very nice people!!
Kyle Porter
Must spend 5 dollars minimum with card.witch is illegal.i personally think that should be only for big companies.
keith dodd
What a terrible terrible smoke shop went in being very nice the gentleman at the front counter never said a word just looked at me I said thank you have a nice day never said a word just looked at me sure is funny though in the back of this establishment they have gambling machines and people are gambling I didn't know gambling was legal in Texas very very bad customer service