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4.4

111 reviews

Review of Green Gorilla Smoke & Vape Shop

Green Gorilla Smoke & Vape Shop: A One-Stop Shop for All Your Vaping Needs

Green Gorilla Smoke & Vape Shop is a well-known vaporizer store located in Odessa, Texas. The store is open seven days a week, from 9:00 am to 10:00 pm, making it convenient for customers to visit at their leisure. The store offers a variety of service options, including in-store shopping and quick visits, making it easy for customers to find what they need and get back to their day.

The store is wheelchair accessible, with a wheelchair accessible entrance and parking lot, making it easy for customers with mobility issues to access the store. The store accepts debit cards, credit cards, and NFC mobile payments, making it easy for customers to pay for their purchases.

Green Gorilla Smoke & Vape Shop offers a wide range of vaping products, including vapes, juices, incense, and natural oils. The store has a huge selection of cannabis blends, and the staff is knowledgeable and always willing to help customers navigate the choices. There are sample bottles available for customers to taste if they are unsure of what flavor they like.

The staff at Green Gorilla Smoke & Vape Shop is friendly and helpful, and they make good recommendations for customers. The store has a rewards program that customers can sign up for to earn points and discounts on their purchases. The points add up quickly, making it a great way for customers to save money on their vaping needs.

While the store has received some negative reviews from customers, the majority of the reviews are positive. Customers have praised the staff for being knowledgeable and friendly, and for providing excellent customer service. Some customers have complained about the prices being too high or the staff being rude, but these reviews are in the minority.

In conclusion, Green Gorilla Smoke & Vape Shop is a great place to shop for all your vaping needs. The store has a wide selection of products, knowledgeable staff, and a rewards program that makes it easy for customers to save money. While there have been some negative reviews, the majority of customers have had positive experiences at the store. If you are looking for a one-stop shop for all your vaping needs, Green Gorilla Smoke & Vape Shop is definitely worth checking out.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store shopping

Green Gorilla Smoke & Vape Shop Reviews - 111

4.4
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Hoai Dang

Hoai Dang

πŸ‘ πŸ‘Ž 😐
Good Service Discount

I came there every week to buy cigarette. Good service. Best way to signup to get a point, next next next you will have discount. I just got discount 30$. Very like it this place.

Mason Glidewell

Mason Glidewell

πŸ‘ πŸ‘Ž 😐
Excellent Staff Helpful Friendly

The staff are excellent. Really friendly and always willing to help. One particularly helpful staff member (very sorry I didn't catch her name) spent 20 minutes cleaning broken glass out of my tank, I didn't even ask, she was just nice enough to help me.

Genesses Flores

Genesses Flores

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Rushed Checkout Limited Selection

Usually have a great experience when I come in with my bf. This was the first time I came in alone and immediately felt the difference. Usually very helpful and show us the products and even give recommendations on the flower (which is what we buy.) I didn’t get any of that. Instead was just told what we have here is what we got. Which is hard to see through the glass. Since they’re mixed with their moon rocks. I ended up leaving with one brand I like and one that is okay but then noticed the had more of the brand I do like but I was rushed to checkout with not really any time to really look and then asked for my id. (I usually expect this but it was the first time out of the many times we’ve come here). It’s just disappointing to see the difference in services. Especially when we spend 50+ every time we visit.

Greg Velarde

Greg Velarde

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Inconsistent Policy

If I could rate zero I would. I used to love this shop and have gone there quite a bit since moving to Odessa. However, the other day an employee made my wife leave the shop as I was buying a vape because she forgot her I.D but let a toddler and her mom go into the store no problem. Disgusting

P.S. hopefully there is a change in policy or the female employee gets a further understanding of "no persons under 21 allowed", but until that time, Green Gorilla lost my business

Angela Shrum

Angela Shrum

πŸ‘ πŸ‘Ž 😐
Friendly Staff Helpful Quick Checkout Highly Recommend

Very friendly Staff. One employee asked if I needed help, answered all my questions and but made sure to let me know someone would check me out. I found out after he was off the clock, so he couldn't ring me up. He didn't want me to wait. The gentleman that rang me up was helpful and quick. Highly recommend.

maybion Game

maybion Game

πŸ‘ πŸ‘Ž 😐
Unprofessional Staff Inappropriate Behavior Poor Customer Service

It's insane how unprofessional most employees here are. It's to relaxed to the point where it seems like they forget they are at work. One employees complained to me about her period! Another employee walked by me and burped loudly without so much as an excuse me. I'm done going here.

Kellie Waring

Kellie Waring

πŸ‘ πŸ‘Ž 😐
Knowledgeable Staff Friendly Service Laid-Back Atmosphere

Every single employee is very knowledgeable and very helpful and friendly. The general atmosphere of the store is really laid back in the best type of way. Will definitely continue to shop here.

Jack Locke

Jack Locke

πŸ‘ πŸ‘Ž 😐
Impressed Variety Helpful Staff

I just popped in to get a vape and was super impressed. The variety of cannabis blends was what I'd expect from the higher end places in Florida. Allie helped me navigate the choices and had some great "true facts" to share (I didn't realize King Louis" was a strain until she spoke up). I hope to drop in again in my travels.

Christyna Taylor

Christyna Taylor

πŸ‘ πŸ‘Ž 😐
Out of Stock Inventory Issues

I am a veteran myself, and I love supporting other Veterans and their businesses, I've been coming to this shop for about a year, they are always pleasant and attentive, they USUALLY always have items stocked, I've never had an issue. Unfortunately the last few weeks I've noticed a change, I've been in the shop 7 different times within the last 2 weeks, and multiple items are out of stock, yet I've noticed about 12 boxes , unpacked on the floor, waiting to, what I assume would be entered into inventory. I see they are expanding the store, and so I am trying to be understanding, and patient. I still love that atmosphere, that's why they get 3 stars (I would usually give them 5). I hope whatever been going on gets resolved soon, so that I can return to my favorite vape shop on a less frequent basis. I know things can be hectic, I just hope things return to usual soon.

Reuven Romero

Reuven Romero

πŸ‘ πŸ‘Ž 😐
Friendly Staff Good Recommendations Great Rewards Program

They are always very nice and make good recommendations. I love it. The rewards program is great too . Points add up quickly when you are a vaper so go ahead and sign up

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