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Review of Planet K Texas - Round Rock

Planet K Texas - Round Rock: a unique and eclectic tobacco, gift, and vaporizer store that offers a wide range of products for those seeking an alternative shopping experience. Located at 3227 S I-35 Frontage Rd, Round Rock, TX 78664, this store is accessible to all, with wheelchair accessible entrance and parking lot.

Planet K Texas - Round Rock offers a variety of service options, including in-store shopping. The store is open seven days a week, from 10:00 AM to 12:00 AM, making it convenient for customers to shop at their leisure. The store also offers free Wi-Fi, making it easy for customers to browse and shop online while in-store.

Planet K Texas - Round Rock is a unique store that offers a variety of products, including tobacco smoking products, CBD products, toys, books, a small selection of erotic items, whip cream charges, and more. The store also offers a wide selection of vaporizers and vaporizer accessories, making it a one-stop-shop for all your vaping needs.

The store has received mixed reviews from customers, with some praising the knowledgeable and friendly staff, while others have criticized the lack of customer service. However, the store has a loyal customer base who appreciate the unique shopping experience that Planet K Texas - Round Rock offers.

One customer wrote, "Took the old lady in for some CBD gummies (that she loves to death) but I cannot take that due to my career so I checked out their wall of Kratom. Boy I'm glad I did! It helps me with my PTSD, military injuries, blood pressure and gets you into your REM sleep quickly and for a lot longer. It's eliminated any cravings for alcohol, helping me lose about 10 lbs. I've gotten friends on it and they reported losing their habit to smoke or vape, also sleep great and when taking the white Kratom they have sharp focus without the jitters."

Another customer wrote, "All the employees I interacted with were helpful, informative, and made sure I was taken care of. It's been a couple of years since I last shopped at that location but I highly recommend shopping at this location if you want quality service."

Overall, Planet K Texas - Round Rock is a unique store that offers a wide range of products for those seeking an alternative shopping experience. The store has a loyal customer base who appreciate the knowledgeable and friendly staff, as well as the wide selection of products available. Whether you're looking for tobacco smoking products, CBD products, vaporizers, or other unique items, Planet K Texas - Round Rock is definitely worth a visit.

From the business

"Planet K offers a unique experience for modern shoppers. Our wide selection of products mean you can find a variety of items at great prices. If you are looking for a gift you cannot find anywhere else then this is the place to shop. We also carry CBD and Kratom."

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store shopping

Planet K Texas - Round Rock Reviews - 334

4.2
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Jonathan Edwards

Jonathan Edwards

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Overcharging Bad Staff Behavior

Manager needs better customer service.
Staff sucks. Need different staff. Planet K over charges for Glass Screen. Might as well buy 40 Screens on Ebay for $5.99.
They over charge on there items, customer service is worse than ever, the staff is to busy flirting with there female employees and female customers.

From now on, I'm buying my Glass screens and anything else I need online, much cheaper than at Plane K. I might have to wait a little but it's better than being treated like garbage and pay alot more on items they sell when I can save alot online.

The two Planet K (Round Rock and Austin) both have poor customer serice and over charge compared to the same items on ebay and other online pipe shops that sell the same items much cheaper.

Jessica Lynn Russell

Jessica Lynn Russell

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Excellent Customer Service Friendly Staff

Tashi was the best at customer service. I came in for a specific reason and she was fun, friendly, knowledgeable and a joy to work with. I would come back just to buy from her!!

Case Miller

Case Miller

πŸ‘ πŸ‘Ž 😐
Helpful Flexible Impressed

Vary very ,helps helpful and easy, YET flexible I'm "Stuned" by taking our time!

Shawna Marie

Shawna Marie

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Defective Product

I bought a pair of sunglasses, went outside and put them on and noticed a scratch on the lense (couldn’t see it inside because it’s so dark). Took them back in and showed them. First he tried to act like it was just from the sticker when it was clearly a scratch. Then when I showed him the other pair has the same scratch he literally put them both back on the shelf for someone else to buy!! They only had two pairs of the color I wanted and both were scratched so he told me I had to get a color I didn’t want or lose my money, wouldn’t let me get a different style or get my money back. And the scratched glasses are back in the shelf so they can screw someone else out of their money.

Kelli Rust

Kelli Rust

πŸ‘ πŸ‘Ž 😐
Friendly Staff Knowledgeable Staff Helpful Staff Great Product Variety Cool Atmosphere

Very welcoming, friendly, knowledgeable and helpful staff! Great variety of products to choose from plus a cool atmosphere!

Marlena β€œWilliamsomniac” Williamson
Great for Gifts

They should have everything you need and a bunch of really surprising and fun finds that are great for gifts.

Aaron Piazzola

Aaron Piazzola

πŸ‘ πŸ‘Ž 😐
Great Cards Funny

A friend of mine told me to stop in here to check out their cards. I got some great birthday cards as well as an anniversary card. Not your regular run-of-the-mill cards but quite funny

Tay Dubb

Tay Dubb

πŸ‘ πŸ‘Ž 😐
Helpful Staff Good Selection

Stopped in this evening looking for a few different products. Andres... I believe was his name was so helpful and patient. Found everything I needed. Can’t wait to come back!

Sean

Sean

πŸ‘ πŸ‘Ž 😐
Overpriced Limited options

This place has all your smoking necessities but they're severely over priced compared to other Austin smoke shops. So you're kinda forced to pay their prices since there isn't another one in the area unless you venture out a good 10-15miles.

Adam Miller

Adam Miller

πŸ‘ πŸ‘Ž 😐
Expensive

My girlfriend needed some cbd rub because hse was in a car accident. They had it but i would order online if you didn't need it the same day. Prices are really high.

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Planet K Texas - Round Rock Hours

  • Monday 10 AM to Midnight
  • Tuesday 10 AM to Midnight
  • Wednesday 10 AM to Midnight
  • Thursday 10 AM to Midnight
  • Friday 10 AM to Midnight
  • Saturday 10 AM to Midnight
  • Sunday 10 AM to Midnight