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Review of Cloud 9
Cloud 9: A One-Stop Shop for All Your Smoking Needs
Cloud 9 is a local tobacco shop, novelty store, souvenir store, and vaporizer store located at 2303 Padre Blvd, South Padre Island, Texas. The store is open every day from 10:00 AM to 10:00 PM, making it convenient for customers to visit at any time of the day. Cloud 9 offers a wide range of products, including tobacco, e-cigarettes, vaporizers, CBD products, and smoking accessories.
Product Selection and Pricing
Cloud 9 has a large selection of smoking products, including high-quality tobacco, e-cigarettes, and vaporizers. They also offer a variety of CBD products, including oils, gummies, and topicals. Customers can find a wide range of smoking accessories, such as rolling papers, pipes, and bongs. The store has a good selection of products, but some customers have complained about the high prices. Cloud 9 is located on an island, so the prices may be higher than average, but some customers feel that the prices are too high compared to other local stores.
Customer Service
The customer service at Cloud 9 has received mixed reviews. Some customers have praised the staff for being friendly and helpful, while others have complained about rude and unhelpful employees. Some customers have also complained about feeling uncomfortable while shopping at the store, as some employees have followed them around the store. However, other customers have reported positive experiences with the staff, finding them to be knowledgeable and helpful.
Accessibility and Service Options
Cloud 9 is wheelchair accessible, with a wheelchair-accessible entrance and parking lot. The store offers in-store shopping, but delivery is not available. The store is designed for quick visits, making it easy for customers to pop in and out quickly.
Final Thoughts
Cloud 9 is a one-stop-shop for all your smoking needs, offering a wide range of products and accessories. The store is open every day and is conveniently located on South Padre Island. While some customers have complained about high prices and rude employees, others have had positive experiences with the staff and found them to be knowledgeable and helpful. If you're looking for a smoking product or accessory, Cloud 9 is worth checking out.
From the business
"We have the things to help you feel fine so come on down to Cloud 9. We carry a wide selection of CBD, Delta8, Delta10, HHC, THC-O and Kratom."
Amenities
- Wheelchair-accessible entrance
- Wheelchair-accessible parking lot
- In-store shopping
Cloud 9 Reviews - 234
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Duke Smith
Can't ever go into this store without the staff breathing down your neck or getting physically ill from the amount of overpriced and horribly made water pipes in every corner. Wouldn't recommend giving them business.
Victoria Sookiasian
Walking it it looks great but the "Karen" in the front ruined it all...... we had NO problem spending money there.... but after encountering her horrible customer service we decided.... we can wait on our fun..... Good Luck
Austin Stallones
This place absolutely worst place I've been too! Told the lady working there (Shorter Lady) I needed new coil for my tank. She looked at the tank and pulled out a coil said all they had was the lower .16 ohm I told her that's fine I just need a coil cos mine was burnt up and told me it will work. Not only did I get screwed on the price already 14 bucks for it, it wasn't even the right coil. When I came back and told her it doesn't actually fit she tried it and realized it wasn't the right one so she looked and didn't have any so I said I'll just have to return it cos I can't use it.. well low and behold no returns even for items they wrongly give u and tell u it will work and had the nerve to tell me "well it's what u said u wanted"... i replied "I only wanted the thing cos u said it would work with my tank." This place does not care about the costomer or own up to there mistakes they should be helping out customers new to vaping not screwing them.
Aaron Mccarthy
Went in the store with a mask on but I didn't have it above my nose. I have a medical condition that will not allow me to wear it all the way up. I don't even have to wear a mask but I do to be nice. I was told I had to leave and could never come back.
Jordyn Stabber
Service was excellent! Not a reliable spot for concentrates, mostly every thing is over priced. Amazing selection for dry tobacco products and fun experience otherwise!!
Jessica Theurer
DO NOT SHOP HERE, 90% if not everything vape or smoking related here is 100% FAKE. do not risk hurting your health by shopping here please save your money they ripped us off 100$ that could have been spent on other more deserving shops. only rating this so high so more people are warned!!!
Josh Lucio
Went there and none of them knew anything about e hookahs and had very little knowledge about them even tho they sell them. But that's not the worse thing. Me and my wife bought a kick butt dragon hookah and they for got to put some parts in the case. And when we went back to see if they could give us the parts that were missing the told us no... We even showed them the receipt showing that we purchased it there and they said rudely "no"... Worse place to go. My advice make sure you stock up on what you need before heading to the Island.
Raymond Jimenez Jr
All staff very helpful and polite even with rude customers not wanting to put there mask on durring this pandemic. Will for sure recommend and return to store.
Grey Mae (Angel Mae)
Man...scored some awesomeness from the sale cabinet. Ten for 20 bucks one item alone was 50. The staff was awesome and they had a great selection of everything you can think of.
Brandon Hasley
This place is horrible! I went into Cloud 9 to stock up on ejuice as I was starting to run low. As I walked into the shop I saw one of my favorite ejuices OneHitWonder's 180ml bottle. I knew that the price range of this bottle should be around $40 as this is the average price in most Vapor Shops and Online shops. When I asked the lady working at the time what the price she told me $100. This is absolutely ridiculous! They are charging 2.5x the MSRP for this ejuice! So I continued on as I also needed some 26650 batterys for my mod. I asked the lady how much the Samsung 26650 batterys were and I was told 34.99. Straight away I knew this was another extreme Mark up on the price. So I decided to buy a batterys because I needed them. After I left I called my favorite Vape Shop in Brownsville and asked what they sold the same exact 26650 Samsung batterys for. I was told that they sold them for $16. This is a prime example of someone taking advantage of their customers. This place is charging their customers 2x to 3x more than what the products are actually worth and the MSRP. On top of everything thing else the lady working was not knowledgeable about ecigarettes and was rude like several others have stated. This is one of the worst shops I have been in! Please take my advice and take your business else where, it will help your wallet!