Search

Review of The Vapor Vault

The Vapor Vault: A Local Tobacco and Vaporizer Shop in Tremonton, Utah

The Vapor Vault is a tobacco and vaporizer shop located in Tremonton, Utah. The shop is open seven days a week, with hours from 10:00 AM to 8:00 PM Monday through Friday, and 11:00 AM to 7:00 PM on weekends. The store offers in-store shopping, but delivery is not available. The shop is wheelchair accessible, with a wheelchair accessible entrance and parking lot. The store is known for its custom juices and knowledgeable staff.

While The Vapor Vault has received mixed reviews from customers, it is clear that the store has a loyal following. Some customers have praised the store's owner, Shane Moats, for his knowledge and helpfulness. Others have appreciated the store's selection of mods and addys, as well as its weekly deals. However, some customers have had negative experiences with the store's pricing and customer service.

One customer complained that they were charged $16 more for a bottle of juice than they were told they would be charged. Another customer claimed that the store's prices were double those of its competitors. However, other customers have praised the store's prices, especially when it comes to its custom juices. The store offers punch passes that add up to free 15 oz, 30 oz, or 50 oz bottles of custom juice.

Despite some negative reviews, it is clear that The Vapor Vault has a loyal customer base. The store's accessibility and knowledgeable staff make it a popular choice for local vapers. While the store's pricing may not be for everyone, its custom juices and weekly deals make it worth a visit for those looking for a unique vaping experience.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store shopping

The Vapor Vault Reviews - 78

4.2
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Meg Kersting

Meg Kersting

👍 👎 😐
Bad Customer Service Overpriced

My husband and I bought 2 120ml bottles a few days ago for $37 each and were told it would be cheaper next time if we came back for refills. I went back today for another new bottle and was charged $53 I realized when I walked out and turned around and came right back in and was told I was wrong and must have got refills the last time and I couldn't get a refund. Terrible employees and terrible customer service.

Edit:
When we paid for two new bottles on the 11th, we commented on $37 seeming a little high. Your employee told us $37 was the new bottle price, and that we could expect it to be cheaper for a refill the next time we came around. So, we were lied to, then charged $16 more without anyone telling us. Why on earth would you charge 50% more money, than all of your more established competitors for the same amount of juice? I suggest everyone avoid this shop, you'd be better off buying online until another shop opens in Tremonton, it'll save you around 33% in cost alone, but more importantly you won't be supporting these con artists.

Hello Hauls

Hello Hauls

👍 👎 😐
Great deals Great juice Love this store Super kind owner Knowledgeable owner Recommend checking it out

Great deals and great juice! I love this store! The owner is super kind to everyone and is so knowledgeable. I definitely recommend checking it out.

James Kersting

James Kersting

👍 👎 😐
Expensive Deceptive Practices

We bought from them for the first time two days ago and spent $74 for two bottles 120ml, about $37 each. Everywhere else we buy juice is about $18 for 60ml, so $37 is about right. We were told that the next time that we come, it would be cheaper for refills. We just came back for a third bottle (non-refill) again, and we're charged $53 for one bottle. Once we realized we were tricked into spending $16 more (under 5 minutes later, and unopen bottle) we asked for a refund and we're refused. They claimed that new bottles are $53!!! Apparently, the plastic bottles that LITERALLY every other vape shop gives for free, cost $16 here!!!

WATCH OUT!!! THESE PEOPLE WILL LIE TO YOU AND STEAL YOUR MONEY. If you don't notice them randomly charging your card more, they won't refund you. BUYER BEWARE! I'll never go back, and I'll make sure everyone that I know, understands the risk too.

Jess Schenk

Jess Schenk

👍 👎 😐
Excellent Customer Service Patient Positive Experience

Shane is amazing! Just listened to him assist a customer who- needed more direction than most and he was so patient her. She was so happy with her experience. Warms my heart.

Amanda Patcyk

Amanda Patcyk

👍 👎 😐
Hard-to-find Item

Drove all the way to tremonton from ogden to get the mod they were holding for me. I've been looking for this mod for a couple years. No one carries it, and Utah sucks so I couldn't order it. Super happy right now!

shauna p

shauna p

👍 👎 😐
Great Service Quality Products

We went in today and got 2 mods and some juice. The juice that we smoke the company went out of business and was hoping they could make one similar. Shane is a fantastic job and we like it alot. We will be back alot now. Thanks so much Shane for making Matt one happy guy☺

Maybe Sarah

Great service. Limited selection. Decent prices

Steven “Squiggy” Kaufmann
Vape Juice Custom Juice Expensive Discounts

The only place in Tremonton to get vape juice. He does make custom juice still. A bit pricey though. You have to see the discounts and go in on those days to get a good deal. In all fairness.

Desirae Marshall Child

Desirae Marshall Child

👍 👎 😐
Helpful Staff Professionalism

Well this was the first time I went here, the cashier was very helpful and knowledgeable about what I was needing .I appreciated the professional mannerisms.

Cammeron Harris

Cammeron Harris

👍 👎 😐
Good Customer Service Knowledgeable Staff Professionalism

I have always been treated right at the vapor ball Shane moats very good and knowledgeable. He dresses well too I appreciate that in a manager.

Add Review

Cleanliness
Comfort
Staff
Facilities
Your Score
Click here or drop files to upload

The Vapor Vault Hours

  • Monday 10 AM to 8 PM
  • Tuesday 10 AM to 8 PM
  • Wednesday 10 AM to 8 PM
  • Thursday 10 AM to 8 PM
  • Friday 10 AM to 8 PM
  • Saturday 11 AM to 7 PM
  • Sunday 11 AM to 7 PM

Related Searches