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Review of Up In Smoke Rutland

Up In Smoke Rutland: A One-Stop Shop for All Your Smoking Needs

Up In Smoke Rutland is a tobacco shop located in the heart of Rutland, Vermont. The shop offers a wide range of smoking accessories, including glassware, electronics, and consumables. The store is open seven days a week, from 11:00 am to 8:00 pm.

Service Options

Up In Smoke Rutland offers in-store shopping for customers who prefer to browse the store's selection in person. Unfortunately, the store does not offer delivery services at this time.

Accessibility

The store is wheelchair accessible, with a designated parking lot for customers with disabilities.

Selection and Pricing

The store has a massive selection of vape juice, and customers rave about the store's affordable prices. The store also offers a wide range of smoking accessories, including glassware and electronics. Customers can find all the major brands they see online, as well as pieces from local artists.

Customer Service

Customers have mixed reviews about the store's customer service. While some customers praise the staff for being friendly, knowledgeable, and helpful, others have had negative experiences with the staff. One customer complained about the owner treating employees poorly.

Customer Reviews

Customers have left mixed reviews for Up In Smoke Rutland. Some customers have had positive experiences with the store, praising the staff for being friendly and knowledgeable. One customer even thanked an employee by name for helping them pick out an amazing piece. Other customers have had negative experiences with the store, with one customer complaining about expired products being sold and another complaining about poor customer service.

Final Thoughts

Overall, Up In Smoke Rutland is a one-stop-shop for all your smoking needs. The store offers a wide range of smoking accessories at affordable prices. While some customers have had negative experiences with the staff, others have had positive experiences. If you're in the Rutland area and looking for a tobacco shop, Up In Smoke Rutland is worth checking out.

From the business

"*** HOURS MAY BE DIFFERENT DUE TO CURRENT PANDEMIC. PLEASE CALL AHEAD WITH YOUR ORDER.*** We have it all! Local artists, Hickory, Grav, NorCal Sci, Custom Creations, Pulse, HBG, Prism Glassworks and more. We also carry accessories for glass pieces, tobacco, cigars, wraps, CBD products and more! All of our CBD is always THC free! Our friendly and knowledgeable staff can help you find exactly what you’re looking for!"

Amenities

  • Wheelchair accessible parking lot
  • In-store shopping

Up In Smoke Rutland Reviews - 40

4.5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Caroline Beltrao

Caroline Beltrao

πŸ‘ πŸ‘Ž 😐
Expired Product Poor Customer Service Misleading Display

Absolutely AWFUL EXPERIENCE! I bought a herbal molasses shisha on Sept 2022, and the product had been EXPIRED for TWO and a HALF YEARS (March 2020). After I got home and realized the expiration date, I went back at the shop and the woman who works there, with a LOT OF DISREGARD simply stated: "I'm sorry ", but everything is final sale, nothing we can do about it. When I said there wasn't a sign, she answered saying the signs are everywhere. Well, NOT TRUE. She showed me a sign in front of a counter, and that was it. However, I don't think anybody would expect to by a product DISPLAYED right on THE MAIN SHELF, that had been EXPIRED for such a LONG TIME (NO SIGN) of final sale whatsoever on that shelf. So, that shows how careless (to say the least) about their costumers they are!

Theresa Stevens

Great Selection, Friendly Staff, Clean Store & Affordable!!

Ria Dumlao

Ria Dumlao

πŸ‘ πŸ‘Ž 😐
Cheap Prices Great Selection Local Art

Massive selection of Vape Juice and cheapest juice prices in town, plus crazy local artist pieces and all the major brands ya see online. Place gets better each time I go in!

Joe Norml

Cool place, decent variety, and helpful staff.

Trevor humphreys

Trevor humphreys

πŸ‘ πŸ‘Ž 😐
Friendly Staff Knowledgeable Excellent Selection

Went in looking to window shop and the guy working the counter was friendly, knowledgeable, and helpful. On top of that that, they have an excellent selection of glassware, electronics and accessories as well as consumables. 5 stars all the way.

Tracy Luther-Charnley

Tracy Luther-Charnley

πŸ‘ πŸ‘Ž 😐
CBD Products Knowledgeable Staff

This is the best place to go for all your CBD products, smoking materials & the people who work here are very knowledgeable.

thomas woodard jr

thomas woodard jr

πŸ‘ πŸ‘Ž 😐
Great Service Helpful Staff Positive Experience

My experience with this shop went very well I am very pleased with the service I got the lady her name is Teresa that helped me at the shop was very kind very helpful and answered every question that I had I thought she did a really awesome job and hope she keeps up the good work

Erin Mayo

Clean, Affordable, Friendly Staff.

Rose Marie Burch

They had reasonable prices for the E liquid for my vape pen

Donald StJohn

Horrible owner, treats employees poorly

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Up In Smoke Rutland Hours

  • Monday 11 AM to 8 PM
  • Tuesday 11 AM to 8 PM
  • Wednesday 11 AM to 8 PM
  • Thursday 11 AM to 8 PM
  • Friday 11 AM to 8 PM
  • Saturday 11 AM to 8 PM
  • Sunday 11 AM to 8 PM