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Review of Kulture Smoke and Vape Downtown

Kulture Smoke and Vape Downtown is a tobacco and vaporizer shop located in the heart of Richmond, Virginia. The shop offers a wide variety of tobacco products, including cigars, cigarettes, and rolling papers, as well as a vast selection of vaporizers and e-liquids.

The store is open seven days a week, from 10:00 am to 8:00 pm, except on Sundays. Customers can choose to shop in-store or place an order for quick delivery. The store accepts debit and credit cards, as well as NFC mobile payments.

One of the unique features of Kulture Smoke and Vape Downtown is its knowledgeable and friendly staff. Customers rave about the excellent customer service and the staff's willingness to educate them about the products. The staff is always ready to help customers find the right product for their needs and budget.

The store has a welcoming atmosphere, and customers feel comfortable browsing the products and making purchases. Kulture Smoke and Vape Downtown has a vast selection of products, including high-end glass pieces, which are handmade on-site. Customers can watch the glassblowers at work in the store's basement.

Customers appreciate the store's fair pricing, and they can find products to fit any budget. The store offers a lifetime guarantee on its Kulture pens, which are a customer favorite.

Kulture Smoke and Vape Downtown is the original Kulture location in Richmond, and it has been serving the community for over 20 years. The store has a loyal customer base, and many customers have been shopping there for years.

Overall, Kulture Smoke and Vape Downtown is an excellent choice for anyone looking for tobacco products or vaporizers in Richmond. The store's knowledgeable staff, fair pricing, and vast selection of products make it a top choice for locals and visitors alike.

From the business

"Specializing in the best smoking accessories, vaporizers, pipes, waterpipes, grinders, incense, CBD, bath and body care, and more. With 4 stores in central VA and 20 years serving the area. WE DON'T SELL NICOTINE VAPE ACCESSORIES. HERBAL VAPORIZERS ONLY."

Amenities

  • In-store shopping

Kulture Smoke and Vape Downtown Reviews - 85

4.6
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Ismaeli Rodriguez

Ismaeli Rodriguez

👍 👎 😐
Friendly Staff Reasonable Prices Wide Selection

Love this place! Reps are always welcoming, friendly, and helpful. Items are priced decently, and you can find a huge array of options in terms of pricing. You can buy the cheapest or the most expensive of anything, which I like.

Angelo Cruz

Angelo Cruz

👍 👎 😐
Great customer service Friendly staff Comfortable purchases Top picks

With so many of these type of shops popping up all around town, I always like to stop here because you get great customer service and the staff here are always willing to educate you in a direct and friendly manner. Some other shops you kind of feel like you're walking into a doctor's office. But here you feel welcome and are comfortable in the purchases you're making. Shout out to the Kulture pens that hold me down! Check with the staff but I've heard they have a lifetime guarantee! Definitely one of my top picks in the RVA

Kelx Gagnon

Kelx Gagnon

👍 👎 😐
Welcoming Space Friendly Staff Great Product

I went to the downtown location for the first time after usually going to the two other locations. As soon as I walked in the space was welcoming and I loved the set up. I was welcomed by Dave and had a lovely conversation with him. He also got me hip to the new cannabis chapstick which incredible. I definitely will be going back to that specific location more often and also love that it is the original Kulture location in Richmond!

J

J

Quality and good products friendly staff great atmosphere

Rachel Hood

Rachel Hood

👍 👎 😐
well stocked shop excellent selections good prices knowledgeable manager perfect piece quality product excellent customer service

As soon as we arrived we were greeted by a well stocked shop with excellent selections & good prices, MUCH better than years ago I might add. The manager was knowledgeable and helped me selected a piece that was perfect for what I needed, and he didn't try to push more expensive ones that didn't really work for me. I appreciate that and now they have a loyal customer who will suggest them to anyone looking for quality product and excellent customer service!

Tabitha Terra

Best smoke shop in RVa!

Margeau Graybill

Margeau Graybill

👍 👎 😐
Friendly Staff Knowledgeable Staff Great Experience Blow Glass on Location Cool Experience

The staff are incredibly friendly and knowledgeable! I won't shop anywhere else after the great experience I had today. Also, I hadn't been to this location in a long time and was pleasantly surprised to see that they blow glass on location! It was so cool I could stay and watch all afternoon.

Dee Johnson

Dee Johnson

👍 👎 😐
Friendly Employees Informative Staff

One of my favorite places to go. Have most of everything I'm looking for. The employees are very friendly and informative.

Matt Haase

Matt Haase

👍 👎 😐
Excellent customer service Easy transaction High-end products Fast shipping Highly recommended

The guys over at Kulture VA are great. I live out of state and could not of had an easier transaction. I called several months ago looking for high end glass(Mothership) and got on their waiting list and never expected to hear back. Well last week I got a call since I was first on their list and wound up getting 2 amazing pieces. I believe I dealt with Garret from start to finish, got some deals on accessories, had the pieces packed bomb proof and shipped out the next day. Perfect transaction from start to finish without me ever setting foot in their shop. Highly recommended!!!

Aleena Gharib

Aleena Gharib

👍 👎 😐
Helpful Staff Friendly Service Reasonable Prices Unique Experience

Dave was extremely helpful and super friendly. Made us guaranteed returning customers. Prices are great too and it was cool to see them make their glass pieces downstairs.

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