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Review of Kulture Smoke and Vape VCU

Kulture Smoke and Vape VCU: A One-Stop Shop for All Your Tobacco and Vaporizer Needs

If you are looking for a reliable and knowledgeable tobacco shop and vaporizer store in Richmond, Virginia, Kulture Smoke and Vape VCU is the place to go. With over 30 years of experience in the industry, this family-owned business has earned a reputation for providing high-quality products and excellent customer service.

Products:

Kulture Smoke and Vape VCU offers a wide range of tobacco and vaporizer products, including glass pipes, water pipes, hookahs, e-cigarettes, e-liquids, and CBD products. They carry a large selection of glass from well-known brands like Bud Vase, and their prices are very reasonable. They also have an impressive selection of CBD tinctures at amazing prices.

Service Options:

Kulture Smoke and Vape VCU offers in-store shopping and is wheelchair accessible. They do not offer delivery services at this time.

Hours:

Kulture Smoke and Vape VCU is open seven days a week, but their hours are not listed online. It is recommended to call the store to confirm their hours of operation before visiting.

Customer Reviews:

Customers have praised Kulture Smoke and Vape VCU for their knowledgeable and friendly staff. One customer mentioned that the employee was helpful, funny, and knowledgeable about the products. Another customer was impressed by the expertise of the staff and the chemistry lesson they received on THC. However, one customer had a negative experience with a broken product and felt dismissed by the salesperson. Overall, Kulture Smoke and Vape VCU has received positive reviews from customers who appreciate their selection of products and customer service.

Conclusion:

If you are looking for a reliable and knowledgeable tobacco shop and vaporizer store in Richmond, Virginia, Kulture Smoke and Vape VCU is a great option. With their wide range of products, reasonable prices, and excellent customer service, they are a one-stop-shop for all your tobacco and vaporizer needs. Their knowledgeable staff is always ready to answer any questions you may have and help you find the perfect product for your needs.

From the business

"Specializing in the best smoking accessories, vaporizers, pipes, waterpipes, grinders, incense, CBD, bath and body care, and more. With 4 stores in central VA and 20 years serving the area. WE DON'T SELL NICOTINE VAPE ACCESSORIES. HERBAL VAPORIZERS ONLY."

Amenities

  • Wheelchair accessible entrance
  • In-store shopping

Kulture Smoke and Vape VCU Reviews - 70

4.5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Tara Eveland

Tara Eveland

πŸ‘ πŸ‘Ž 😐
Great Prices Knowledgeable Staff Large Selection Local Business Support Recreational Marijuana

Moved from Denver, Colorado in December. It's Aug. 1st tomorrow and until I walked into this shop today, I hadn't felt any "home" culture. 🌿 ❀️ The kid working was helpful, funny, and knowledgeable too. I appreciated that as well as the AMAZING prices and selection on the cbd tinctures. I sought out this shop for their pure hemp derived cbd oil, and was actually shocked to see the low prices πŸ‘ (no complaints here!)

They carry a very large selection of glass, the only other larger I've personally seen was at Cannabis Superstore in Wheat Ridge, CO. But again, the prices on the glass was really good! The brand of glass I use, Bud Vase, is a woman owned artisan glass company I've never seen stocked anywhere BUT this shop πŸ™ŒπŸΌ I WILL be back for that bong I've been eyeing bc not paying shipping + supporting a local business is my jam.

Upon leaving I asked if they planned to sell medical or recreational marijuana when they can and again, the clerk was VERY knowledgeable! He told me about the law that was recently passed on recreational and a bit more of the legalities here as well as said yes when asked if they already support their local NORML chapter. I loved this so much because I recently left my Colorado NORML board position. I was the event coordinator before we moved so talking to businesses just like this one was my jam, and I was very impressed to find such an amazing πŸ’Ž GEM πŸ’Ž here on the East coast.

I found out they've been around for 30 some years (if my memory is correct), and own 4 locations around the Richmond area. They're set up at one of them to sell Recreational as soon as the law takes effect.

I may be retired from my legislative and legal work (homeschool mama now), but I'll always be in need of some raw cones, new glass, and cbd oil! I'll be a lifelong customer here.

Thank you for such an awesome cannabis resource for the community πŸ’•

Pavan Nataraj

Pavan Nataraj

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Defective Products

This is a great store no doubt. I was sold two disposable vape pens which stopped working after 1-2 puffs. Took it to the store and the salesperson insisted to me that the ejuice is just β€œthick” and i have to pull harder when dragging. He took one to the back and fixed it, albeit again it only worked for 2 puffs max before feeling like it was clogged. Instead of sympathizing with me when i came back for a third time with this issue, he continued to say they β€œ100%” work and again reiterated that the ejuice is β€œthick” (and that im not pulling hard enough)and thats what makes it a good thing blahblahblah.
The kicker is that i even pulled as hard as i could in front of him and no light to confirm pull or working at all.
My main issue is that i felt dismissed and made to like an idiot for two days thinking i wasnt pulling on it hard enough. The only reason this is 5 stars instead of 2 is because after the third visit he replaced the two vape pens. But also, the store had an incredible chill vibe. :)

Sebastian Peebles

5 stars to my man dave for hooking me up with exactly the piece i was lookin for. dude an expert

Alicia Jones

Alicia Jones

πŸ‘ πŸ‘Ž 😐
Great Customer Service Friendly Staff Positive Atmosphere Knowledgeable Staff

I love this location! Always a pleasant atmosphere and experience. AUSTIN was EXCEPTIONAL today! He was knowledgeable, friendly, and helpful. He maintained positive energy and a cool atmosphere. He was able to answer ALL my questions, and answer some I didn't even know I had! He even made me feel better about a bad experience at the Southside location, which he did not have to do. This location and your employees there are KEEPERS!!!

Jack Hisey

Jack Hisey

πŸ‘ πŸ‘Ž 😐
Cool Shop Friendly Staff Knowledgeable Staff

I took a friend here for some vape stuff. The place is a really cool shop in downtown. It is clean and well-kept.
All the things in there are cool too. The staff there are friendly and knowledgeable. The whole place is nice enough to make someone who does not vape want to start. If you need some supplies, this is the place to go.

Nick K

Always cool and helpful. My go to shop.

Olivia K

Olivia K

πŸ‘ πŸ‘Ž 😐
Poor Quality Unhelpful Customer Service

Disappointed about the recent experience I’ve had. I bought a tube on special on Thursday, went away for the weekend and got to come back to a soaking wet tabletop. There was a minuscule crack where two parts of the glass meet. Called today (Tuesday) to explain my situation and the individual on the phone insisted there was nothing they could do after it had been used in a capacity. He could offer me 20% off though.

I mean I get it, but now I’m out $100 for something I didn’t even get to enjoy other than once which was a mistake obviously because I didn’t realize I needed to have water sit in it for an extended period of time to check for slow leaks from a barely visible crack.

I love Kulture and have typically been happy with the interactions and help I’ve gotten being a customer for years. I just had hoped there would be a way to come to an agreement / resolution other than me shelling out $80.

Kimberly-Beth Koiner

Kimberly-Beth Koiner

πŸ‘ πŸ‘Ž 😐
Knowledgeable Staff Great Products

Wonderful collection of glass and CBD products. The staff members I've talked to are knowledgeable about their products. Seriously, I got a chemistry lesson on THC while I was there.
Great shop

Chole Hart

Chole Hart

πŸ‘ πŸ‘Ž 😐
Good Customer Service Positive Experience

Just telling the truth. I have been a proud customer for over a decade. Starting with your down town location. Keep up the good work and let me know if you are hiring.
Sincerely,
Nichole Williams

Master M

Great local head shop.

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