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Review of One Stop Smoke Shop

One Stop Smoke Shop: A One-Stop Destination for All Your Smoking Needs

One Stop Smoke Shop is a tobacco shop, vaporizer store, and vitamin & supplements store located in Roanoke, Virginia. The store is open seven days a week from 10:00 AM to 8:00 PM, making it a convenient destination for all your smoking needs.

The store offers a wide range of products, including tobacco products, vape products, kratom, CBD, and smoking accessories. The store has a great selection of products, and customers have praised the store for having more products than most of the tobacco and vape stores they have visited. The prices are reasonable, and customers have reported that the prices are cheaper than other stores in the area.

The store is wheelchair-accessible, with a wheelchair-accessible car park and entrance. The store is also quick to visit, making it a great option for customers who are in a hurry. The store accepts debit cards, credit cards, and NFC mobile payments, making it easy for customers to pay for their purchases.

The store has received mixed reviews from customers. Some customers have praised the store for its great selection of products, reasonable prices, and friendly customer service. Customers have reported that the staff is knowledgeable and gracious, and the store is clean and smells great. Customers have also reported that the store has a huge selection of accessories, making it a one-stop destination for all their smoking needs.

However, some customers have reported negative experiences with the store. Some customers have reported that the staff was not friendly and did not provide good customer service. One customer reported that the saleswoman was on the phone and did not ask if they needed help. Another customer reported that they received a fake product and had to return it.

In conclusion, One Stop Smoke Shop is a great destination for all your smoking needs. The store has a wide range of products, reasonable prices, and friendly customer service. However, customers should be aware that some negative reviews have been reported, and they should exercise caution when making purchases.

From the business

"We are Roanoke's One Stop Smoke and Tobacco Shop, Located on Brandon Avenue In Roanoke. We sell many tobacco products such as Vaporizers, Pipes, Grinders, Water Pipes, Cigarettes, Pipe Tobacco, And More. We Also Sell CBD Products And Kratom Health Supplements for those of you that need a boost with mental acuity. We want to be the Only Smoke Shop you need in the Salem/Roanoke Area"

Amenities

  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • In-store shopping

One Stop Smoke Shop Reviews - 42

4.6
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Labeth Allen

Labeth Allen

👍 👎 😐
Friendly Staff Good Service

Cathy (think I got her name right) is a great person who's always friendly & nice to talk to. I've known her since she's been working there. Always nice to stop by & see her. A good store to get what you need.

Amy Gray

Amy Gray

👍 👎 😐
Great Selection Reasonable Prices Recommend to Friends

They have a great selection, even though it's a small store they have more than most of the tobacco & vape stores I've been in. Their prices are reasonable as well, like other stores some things might be cheaper but some stuff is a little bit more but so far I've been very happy and I would recommend them to friends plus I'll definitely be going back!!! One last thing If your looking for something new or want a change then they are the place to go!!!

Amy Richardson

Amy Richardson

👍 👎 😐
Poor Customer Service Unhelpful Staff Lost Business

Friendly greeting upon entry. Afterwards the sales woman proceeded to take or make a phone call where she kept saying she was so hungry & her food was going to be cold before she was able to eat it. Never once was I asked if I was looking for something in particular, could she help me in any way & I felt it would have been an interference if I asked to see anything. It seemed having a customer was an inconvenience. I've come here many times over the last few years , and have always had a pleasant experience. Not today, which happened to be my birthday & had planned to spend a lot of $. Spent my $ elsewhere instead .

Scott Kinney

Scott Kinney

👍 👎 😐
Poor Quality Fake Product Bad Customer Service

Buyer Beware! I purchased the Suorin Air, along with two additional cartridges. Upon opening the sealed box, the cartridge appeared thoroughly scratched and looked used. I contacted the store and the representative advised to bring the product back. She opened another sealed box and the cartridge in that box appeared the same, if not worse. I kept my original purchase. I then get home, go to suorin.com to verify the products authenticity, in which, it was determined that the product was fake. I then opened the additional sealed cartridge and it also leaked. I contacted the store once again and requested a refund, and was advised to come back Monday to speak with the supervisor. See photos.

Dreygon Shark

Dreygon Shark

👍 👎 😐
Great customer service Friendly staff Helpful High quality products

I stoped here to get a cart and a new ooze pen, great customer service, very friendly and helpful with any questions an concerns you have! A few days passed and the cart I purchased was not working with my pen, it was extremely frustrating, and I was thinking my battery and pen were broken, but the cart had a problem so the next morning, I stopped here and explained everything to one of the ladies working. She happily replaced the cart no problem and even apologized for it being a inconvenience. I couldn’t believe how amazing that was! It made my day and I even purchased another cart saying I will continue to shop here for my all my products. Thank you for being so nice!

Cathy Bair

Cathy Bair

👍 👎 😐
Enormous selection Clean store Knowledgeable staff

This store is amazing 👏 Enormous selection of kratom and tobacco products and a huge selection of accessories . The store is so clean and smells great. The lady running things is knowledgeable and gracious.

Janessa Haynes

Great selection and service. There's always something new to see each time I go.

Jennifer Williams

Super friendly, have just about anything you need and prices are very competitive ❤🤗❤

Matthew Henry

Matthew Henry

👍 👎 😐
Great Selection Friendly Staff Cheapest Prices

Great selection of Kratom, cheapest in Roanoke, actually cheaper than where I buy it online. Staff is very friendly and helpful.

Dreka Gates

My favorite place, they have a wide variety of things. And the lady who works there is always so sweet and nice

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One Stop Smoke Shop Hours

  • Monday 10 AM to 8 PM
  • Tuesday 10 AM to 8 PM
  • Wednesday 10 AM to 8 PM
  • Thursday 10 AM to 8 PM
  • Friday 10 AM to 8 PM
  • Saturday 10 AM to 8 PM
  • Sunday 10 AM to 8 PM