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Review of Hideaway Hudson

Hideaway Hudson: A One-Stop Shop for All Your Tobacco Needs

Hideaway Hudson is a tobacco shop located in Hudson, Wisconsin. The store is open seven days a week from 9:00 am to 9:00 pm, making it convenient for customers to visit at any time. The shop offers a wide range of tobacco products, including cigars, cigarettes, e-cigarettes, and vaping accessories. The store also has a good selection of CBD products.

Service Options

Hideaway Hudson offers in-store shopping only. The store does not offer delivery services. However, the store is wheelchair-accessible, with a wheelchair-accessible entrance and parking lot. The store also provides free Wi-Fi to customers.

Product Selection

The store has a vast selection of tobacco products, including cigars, cigarettes, e-cigarettes, and vaping accessories. The store also has a good selection of CBD products. The staff is knowledgeable and can help customers find the right product for their needs. The store is well-stocked, and customers can find almost everything they need in one place.

Customer Service

The staff at Hideaway Hudson is friendly and knowledgeable. They are always willing to help customers find the right product for their needs. The staff is well-trained and can answer any questions customers may have about the products. The store also has a quick visit option, which is perfect for customers who are in a hurry.

Pricing

The prices at Hideaway Hudson are reasonable and competitive with other tobacco shops in the area. The store also has a points card, which customers can use to earn rewards for their purchases.

Customer Reviews

Hideaway Hudson has received mixed reviews from customers. Some customers have praised the store's friendly staff and excellent customer service. They have also appreciated the store's vast selection of tobacco products. However, some customers have complained about the store's pricing and the unavailability of some products. Some customers have also criticized the staff's lack of attention and the store's cleanliness.

Overall, Hideaway Hudson is a great tobacco shop that offers a wide range of products and excellent customer service. The store is well-stocked, and the staff is knowledgeable and friendly. While the store has received mixed reviews, it remains a popular choice for customers in the area.

From the business

"We’re a tobacco, CBD, and vape supply retailer located in Hudson, WI. We carry a large variety of cigarettes, premium cigars, vapes, e-juice, CBD, Roll-Your-Own tobacco supplies, and other tobacco accessories."

Amenities

  • Wheelchair-accessible entrance
  • Wheelchair-accessible parking lot
  • In-store shopping

Hideaway Hudson Reviews - 111

4.3
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Levi Kent

Levi Kent

πŸ‘ πŸ‘Ž 😐
Excellent Customer Service Knowledgeable Staff

I really wish I would have gotten his name but the young man who helped me on 3/31/23 was beyond awesome. I made a stupid mistake trying to buy my first vape and ruined two heads for it (no oil). Told him I would gladly pay but he replaced them and showed me how to fill them. I’ll 100% come back to this place because of him.

Sue Frye

Amazing people work there. I love that they know my name when I come especially Lauren

Margie Schultz

Awesome customer service! Great selection.

Infinity Transportation Services, Inc.

Infinity Transportation Services, Inc.

πŸ‘ πŸ‘Ž 😐
Poor Customer Service False Advertising Unreliable Products

I bought this brand new I was told that the reloadable ones are exchangeable or a refundable or repairable the only ones they only return and give you 20% off are the preloaded ones Mara was completely rude oh I guess I can only come in on Tuesday or Saturday when one of the owners are there however I would never trust them once again they’re making money hand over fist and they won’t even help you with a product when it just needs to be looked at

Madison Fosdick

Madison Fosdick

πŸ‘ πŸ‘Ž 😐
Poor customer service Unhelpful employees Bad management

Great selection however some of the employees are not great. The guy with the brown shaggy hair is constantly on his phone or playing on some sort of gaming system every time I come in. I’ve never witnessed him help anyone when there are customers in the store. The blonde manager is never helpful either, and seems too glued to her phone to help anyone. I definitely will not be returning and I suggest everyone take their business elsewhere. πŸ‘πŸ»

Carson Madigan

Carson Madigan

πŸ‘ πŸ‘Ž 😐
helpful employees great customer service

I had issues with the SMOK Nfix device, I came in with multiple questions. The first employee I spoke with gave me great advice, however my problem wasn’t quite solved. When I came in again, another employee took the time to help me find a device compatible to my specifications and has helped me numerous times since then. Every time I’ve interacted with an employee, they have been friendly and helpful.
I now know what I need in a vape produce strictly because of the help I received at the Hudson Hideaway store.

Retnaburn

Retnaburn

πŸ‘ πŸ‘Ž 😐
Friendly Staff Reasonable Prices Nice Selection Best Shop

Friendly and helpful staff that genuinely care about their customers. Reasonable prices and a nice selection. Definitely the best shop in the area.

Matt Leeder (Dirty)

Matt Leeder (Dirty)

πŸ‘ πŸ‘Ž 😐
Good Customer Service Wide Selection

My friends and I got there just before close, the 2 beautiful gals that were working were extremely nice and knew what they were talking about with the pieces and pretty much everything else in the shop. Just like the other locations I've been to, good selection of almost all products that they carry. I would definitely stop there again if I was around that area and needed something!

Phil Meier

Good selection, knowledgeable staff

Michael Schultz

Friendly, helpful staff, vastly cleaner and more organized than other place down the road.

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Hideaway Hudson Hours

  • Monday 9 AM to 9 PM
  • Tuesday 9 AM to 9 PM
  • Wednesday 9 AM to 9 PM
  • Thursday 9 AM to 9 PM
  • Friday 9 AM to 9 PM
  • Saturday 9 AM to 9 PM
  • Sunday 9 AM to 9 PM