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Rice Lake Tobacco and Vape shop (Tobacco Village)

4.5

37 reviews
Tobacco shop
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Review of Rice Lake Tobacco and Vape shop (Tobacco Village)

Rice Lake Tobacco and Vape shop (Tobacco Village) is a local business that specializes in tobacco and vape products. The shop is located at 2701 West Ave Suite F, Rice Lake, WI 54868, and is open seven days a week from 9:00 AM to 9:00 PM on weekdays and Saturdays, and from 9:00 AM to 8:00 PM on Sundays.

The shop offers a variety of tobacco products, including cigars, cigarettes, and chewing tobacco, as well as vape products, including e-cigarettes, e-liquids, and vape accessories. The shop also carries a selection of knives and other smoking accessories.

The shop is wheelchair accessible, with a wheelchair accessible entrance and parking lot. The shop also offers quick visits for customers who are in a hurry.

Customers have praised the shop for its knowledgeable and friendly staff. Rhianyn and Taran have been mentioned by name in several positive reviews for their helpfulness and professionalism. Customers have also praised the shop for its great prices and convenient location.

However, one negative review stands out, in which a customer claims that an employee put their vape cart in their mouth before replacing it. The customer also claims that the employee was rude and told them to never come back. It is important to note that this is only one negative review among many positive ones, and that the shop has not responded publicly to this review.

Overall, Rice Lake Tobacco and Vape shop (Tobacco Village) is a local business that offers a variety of tobacco and vape products at great prices. The shop is wheelchair accessible and offers quick visits for customers who are in a hurry. The staff is knowledgeable and friendly, although one negative review has raised concerns about the behavior of one employee.

From the business

"Tobacco & E-Cig Center. smoke shop in Rice Lake, WI, specializing in tobacco, e cigarettes, and tobacco. We have a large variety of Glass Pipes, CBD, Rolling Papers, Roll Your Own Tobacco, Premium Cigars, and all accessories related to smoking. We have over ten years of experience in the sale of tobacco in all forms, and we refuse to sell anything that does not meet our high standards of quality. Spending so much time within the tobacco community, we have built a reputation for being knowledgeable and exacting in our tobacco choices, a distinction we are most proud of. When you come to see us, you will notice that our staff is unlike any other. Our employees are incredibly knowledgeable about tobacco, the different forms it comes"

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store shopping

Rice Lake Tobacco and Vape shop (Tobacco Village) Reviews - 37

4.5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Joe X

Joe X

๐Ÿ‘ ๐Ÿ‘Ž ๐Ÿ˜
Independent Cashier Good Customer Service Humorous

Dull shopping experience brightened by strong, independent, female cashier who don't need no man. Was gonna walk out and 1 star the place as they had no 10ft bongs to tame my steel-forged lungs. I turned to unload my transgressions upon the employee. As our eyes met, I felt the burning passion of consumerism simmer down to small bursts of impotent rage, and suddenly the world felt better. Immediately bought $50 of diet weed.

Paul Kuijer

Paul Kuijer

๐Ÿ‘ ๐Ÿ‘Ž ๐Ÿ˜
Unprofessional behavior Poor customer service

โญTHIS IS TO THE OWNER/OWNERS & CUSTOMERSโญ
I HAVE BEEN COMING TO THE AWESOME SHOP SINCE THEIR GRAND OPENING!
BUT......
TODAY I WAS SERVED BY "TARON"? AND THE EXPEIENCE WAS AWEFUL๐Ÿ˜ž
I purchased a vape cart (it was plugged as sometimes they are) and my usual option is to get cart replaced with no issue from staff. Today I purchased a cart that was plugged ( checked it while still in parking lot) then brought it to Taron's attention. He asked me for the cart, he then put it on a house battery to preheat it, then he did the unthinkable....he put "MY" cart in his mouth and hit it 2x's๐Ÿ˜ฒ๐Ÿคข๐Ÿคฎ๐Ÿคฎ๐Ÿคฎ๐Ÿ˜–๐Ÿคฌ I then asked him to plz replace it since he just put it in his mouth!!! He denied hitting my cart immediately so a customer 1 display case down said "yes you did hit his cart" and a light came on in Taron's head, "Oh, I did hit it " he says to me and then gave me a new cart! ON MY WAY OUT HE TOLD ME TO NEVER TO COME BACK.

Wth, I've been coming there since DAY1!! I'M HOPING FOR A RESPONSE FROM OWNER ON THIS UN-HEALTHY PRACTICE OF PUTTING CLIENT'S PRODUCTS IN HIS MOUTH!!!๐Ÿคฎ๐Ÿคข๐Ÿคฎ

I've had nothing but top notch service from everyone there, even the owner when he use to work everyday getting his clientele built up. But, this Taron shouldn't be kicking out faithful clients because of his own error!!!

Plz get back to me on this, it's unhealthy and unfair!

โญโญโญโญโญ I will raise my rating to 5โญ if this is handled accordingly, thnx!

Jeremy Vincent

Jeremy Vincent

๐Ÿ‘ ๐Ÿ‘Ž ๐Ÿ˜
Great Prices Convenient Location Helpful Staff Pleasant Experience

I stop by here every couple of weeks because of their great prices and convenient location. Today I was helped by Rhianyn. She did a great job helping me pick out items and was pleasant to work with. She really elevated my experience.

Sara Keith

Sara Keith

๐Ÿ‘ ๐Ÿ‘Ž ๐Ÿ˜
Knowledgeable Staff Professional Friendly Personable Recommend

Love this place and love the staff!! They are knowledgeable and professional while also being super friendly and personable (especially Rhianyn!!) I donโ€™t know why anyone would leave a bad review. Will be coming back and recommending!

Keith Rudi

A really pretty girl convinced me to get a glow in the dark green loon, best Iโ€™ve had. Highly recommend(;

Connor Mitchell

Connor Mitchell

๐Ÿ‘ ๐Ÿ‘Ž ๐Ÿ˜
Helpful Staff Great Suggestions Highly Recommend

Rhianyn and Taran have always been very helpful and have given me great suggestions for new vape flavors! Highly recommend both of them and this store!

Heather Jones

Heather Jones

๐Ÿ‘ ๐Ÿ‘Ž ๐Ÿ˜
Quality Service Customer Satisfaction Highly Recommended

I am simply amazed with the Quality and Customer Service at this establishment! Amo and his staff are always willing to go above and beyond for the customer! I personally spend hundreds of dollars in this store and have ALWAYS felt like returning! Thank you so much for your amazing service!

Axel Frankhauser

Axel Frankhauser

๐Ÿ‘ ๐Ÿ‘Ž ๐Ÿ˜
Reasonable Prices Huge Selection Knowledgeable Employees Friendly Service

first time visit will be back. just going into the door was greeted and helped right away they have a huge selection on delta 8 as well as tobacco products, and knifes! the prices are reasonable one stop shop for all your smoking needs! employes are knowledgeable and always friendly!

KGK

KGK

๐Ÿ‘ ๐Ÿ‘Ž ๐Ÿ˜
Helpful Staff Defective Product Lost Receipt

They got so many choices and they actually help you out. I only gave a 4 star because I bought a light backpack there and took it home and went to turn it on and the battery pack was busted before I could even turn it on. And it sucks because I didn't get my receipt even tho I always ask for one the worker forgot to print one out for me. So pretty much lost money on something I can't use to show people. Otherwise great store I recommend just check your stuff first I guess.๐Ÿ‘๐Ÿผ

beast gamer

Amazing experience. Faith was very helpful in finding what I needed. Will shop again.

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