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Review of BlackMarket Vape & Smoke

BlackMarket Vape & Smoke: A One-Stop Shop for All Your Tobacco and Herbal Needs

BlackMarket Vape & Smoke is a popular tobacco shop located in Cheyenne, Wyoming. The shop offers a wide range of tobacco and herbal products, including vape juices, e-cigarettes, cigars, hookahs, and glass pipes. The store is open seven days a week from 8:00 am to 10:00 pm, making it convenient for customers to shop at any time of the day.

Service Options and Accessibility

The store offers in-store shopping, and the staff is always ready to assist customers in finding the right products. The store is wheelchair accessible, with a wheelchair accessible entrance and parking lot. The store also offers free Wi-Fi, making it easy for customers to browse the internet while shopping.

Amenities and Payments

BlackMarket Vape & Smoke offers a quick visit option for customers who are in a hurry. The store accepts debit cards, credit cards, and NFC mobile payments, making it easy for customers to pay for their purchases.

Customer Service

The staff at BlackMarket Vape & Smoke is knowledgeable, friendly, and always willing to help customers find the right products. Customers have praised the staff for their professionalism, friendly banter, and willingness to answer any questions. The staff is also known for their recommendations on flavors and products, ensuring that customers always leave the store satisfied.

Customer Reviews

Customers have left positive reviews on the store's website, praising the staff for their excellent customer service and knowledge of products. One customer wrote, "Every single member of the staff cares so much about their customers. They are always willing to answer any of your questions and help you find the perfect product for you." Another customer wrote, "The employees are some of the coolest, knowledgeable, and professional employees I had ever had to deal with."

Conclusion

BlackMarket Vape & Smoke is a one-stop-shop for all your tobacco and herbal needs. The store offers a wide range of products, excellent customer service, and a convenient location. Whether you're a regular customer or a first-time visitor, the staff at BlackMarket Vape & Smoke will ensure that you leave the store satisfied with your purchase.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store shopping

BlackMarket Vape & Smoke Reviews - 272

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Shay Kardell

Shay Kardell

πŸ‘ πŸ‘Ž 😐
Friendly Staff Great Selection

Mark and (Wesley) I believe, made sure to get me and my buddy taken care of. Driving cross country I enjoy finding shops like this. They had everything that you'd need to fulfill your tobacco and herbal needs. Plus a Ray-Gun blowtorch, what's better then that? Definitely one I'll be sure to hit up everytime I'm near Cheyenne! Thanks for the professionalism and friendly banter!

Dr.Kooler BZ

Dr.Kooler BZ

πŸ‘ πŸ‘Ž 😐
Great customer service Wide variety of flavors and equipment Professional employees

Writing this review for both these sites. They have a wonderful collection of flavors and equipment with some flavors you can't get at other places. But, the big reason why I will only shop Black Market Vapes is the employees. They are some of the coolest, knowledgeable, and professional employees I had ever had to deal with. When you are there they will answer any and all questions never appearing to be annoyed. They love where they work and it shows in customer service. I always ask for there recommendations on flavors. When they show me one I had already they find another good flavor for me to have. Sorry for the long review but I hope the Boss realizes that they are doing a great job with the business and on there hiring process.

Amanda Angell

Amanda Angell

πŸ‘ πŸ‘Ž 😐
Helpful Staff Great Customer Service Highly Recommended

Every single member of the staff (that I have interacted with) cares soooo much about their customers. They are always willing to answer any of your questions, (no matter how silly you may think they are) and help you find the perfect product for you. Whatever that may be!

I have never once had a bad experience here. These people are so amazing, genuine, and kind! Do yourself a favor and check out their shops!! 10/5 stars)

Kasey Biehl

Kasey Biehl

πŸ‘ πŸ‘Ž 😐
Friendly Staff Knowledgeable Good Customer Service Great Selection

I love this store, they're staff is always friendly with smiles on and know about the products they sale. I really dislike going where they don't know anything about what they're selling so you can't ask them anything. Also if something is wrong with what you get. " because let's face it electronics don't always work the why they should".... lol they do they're best to make it right. Love that about this store.! 100% would recommend them to anyone. Oh and they're selection on glass work is amazing too at both locations!. But don't take my word for it... go check them out and see for yourself, both stores are great.!.

Stephen Williams

Stephen Williams

πŸ‘ πŸ‘Ž 😐
knowledgeable staff quality products good customer service

Wesley and Mark were super chill and knowledgeable about the products they sell. I almost always go to them for juice and the like. I purchased a battery from them as well a while back, and it's still going strong. 5/5 would recommend to friends.

Alicia Van Gundy

Alicia Van Gundy

πŸ‘ πŸ‘Ž 😐
Large Selection Friendly Atmosphere Helpful Staff Recommend

My first time coming into this store. They have a large selection and friendly atmosphere. We didn’t really know what we wanted but Mark was very helpful. Will definitely come back and recommend this store to our friends.

Darien Suter

Darien Suter

πŸ‘ πŸ‘Ž 😐
Great products Amazing customer service Positive attitude Fast service Top notch team

Great products/selection. Customer service is always amazing aswell. Nora helped me out today, she had a positive attitude and helped me find what I needed fast. Top notch team, thank you guys!

James Gerritsen

James Gerritsen

πŸ‘ πŸ‘Ž 😐
excellent customer service knowledgeable staff

I went in as a normal trip and I spoke to nick the very first time. He stuck up a conversation and made me feel like I was a VIP customer. He did the same exact thing for the people in front of me too. I’ve talked with a good majority of the employees and they have had only top notch customer service. From new to the usuals, every single employee has and will go above and beyond. They always have the answer to any question I have or anyone that’s in the store.

Allee Williamson

Allee Williamson

πŸ‘ πŸ‘Ž 😐
professional knowledgeable patient recommended highly recommend

Nick was extremely professional and knowledgeable. I will make this my preferred place to shop. I am very picky about what what I want and he was patient about explaining my options and what he recommended. Would highly recommend shopping here! Go see Nick!

Fernando Mora

Fernando Mora

πŸ‘ πŸ‘Ž 😐
Solid Juice Great Recommendation

Wesley recommended me some Vapetasia sStrawberry parfait for nic salt since there was no Strawberry milkshake. Solid juice! Thanks for the recommendation.

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BlackMarket Vape & Smoke Hours

  • Monday 8 AM to 10 PM
  • Tuesday 8 AM to 10 PM
  • Wednesday 8 AM to 10 PM
  • Thursday 8 AM to 10 PM
  • Friday 8 AM to 10 PM
  • Saturday 8 AM to 10 PM
  • Sunday 8 AM to 10 PM