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Review of BlackMarket Vape & Smoke

BlackMarket Vape & Smoke: A One-Stop Shop for All Your Tobacco and Herbal Needs

BlackMarket Vape & Smoke is a popular tobacco shop located in Cheyenne, Wyoming. The shop offers a wide range of tobacco and herbal products, including vape juices, e-cigarettes, cigars, hookahs, and glass pipes. The store is open seven days a week from 8:00 am to 10:00 pm, making it convenient for customers to shop at any time of the day.

Service Options and Accessibility

The store offers in-store shopping, and the staff is always ready to assist customers in finding the right products. The store is wheelchair accessible, with a wheelchair accessible entrance and parking lot. The store also offers free Wi-Fi, making it easy for customers to browse the internet while shopping.

Amenities and Payments

BlackMarket Vape & Smoke offers a quick visit option for customers who are in a hurry. The store accepts debit cards, credit cards, and NFC mobile payments, making it easy for customers to pay for their purchases.

Customer Service

The staff at BlackMarket Vape & Smoke is knowledgeable, friendly, and always willing to help customers find the right products. Customers have praised the staff for their professionalism, friendly banter, and willingness to answer any questions. The staff is also known for their recommendations on flavors and products, ensuring that customers always leave the store satisfied.

Customer Reviews

Customers have left positive reviews on the store's website, praising the staff for their excellent customer service and knowledge of products. One customer wrote, "Every single member of the staff cares so much about their customers. They are always willing to answer any of your questions and help you find the perfect product for you." Another customer wrote, "The employees are some of the coolest, knowledgeable, and professional employees I had ever had to deal with."

Conclusion

BlackMarket Vape & Smoke is a one-stop-shop for all your tobacco and herbal needs. The store offers a wide range of products, excellent customer service, and a convenient location. Whether you're a regular customer or a first-time visitor, the staff at BlackMarket Vape & Smoke will ensure that you leave the store satisfied with your purchase.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store shopping

BlackMarket Vape & Smoke Reviews - 272

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Derek Steckman

Kayla was super helpful and found me the right vape.

Shannon Ross

Super friendly and great to do business with

Maylina Fresquez

Nick was very helpful helping find a salt nic that was what I was looking for

shannon southworth

shannon southworth

👍 👎 😐
No Mask Policy Rude Employee Poor Customer Service Insulting

Horrifying. A self confessing Republican employee told me I don't have too wear a mask in the store. When I told him why he slammed me with "you shouldn't be out in public". I walked out. I didn't go there to be insulted. I wear a mask. I'm not innoculated due to my hypercoagulable syndrome. I have 3 auto immune syndromes. I have survived 6 pulmonary embolisms 30 DVT, severe arthritis and have no insurance. I m sole survivor since the last of my family passed in 2016. I became homeless when Mom died and inherited the good people of Cheyenne. And it's hard to be here alone without them and to be sick. I didn't expect outlive them neither did they and I'll thank the rude employees who think they have all the answers to just keep it to themselves. I've been a shut in most of my life. I'm doing my best. These people aren't good enough to give your service too. What their politics have to do with my health or commerce in Cheyenne Wyoming is beyond my scope of understanding. Smokers Friendly is the place I always go. And it is where I shall always go that was the first time Black Market on Delrange and I'll never go back.

Gabi Gines

Gabi Gines

👍 👎 😐
Friendly Staff Helpful Recommendations Loyal Customer

Love this shop!! Brett is always so friendly and happy to help. He always offers recommendations for new disposables and I’ve always enjoyed his recommendations. Will continue to be a loyal customer here!

Nadja Gale

employees were sweethearts and very helpful :)

John Brown

great place to get your juice needs super and helpful staff

Jesse Weber

Clean and friendly. Nice selection of vape juice.

brooke freeby

brooke freeby

👍 👎 😐
Professional Management Beautiful Shops Recommend

I came in Saturday Feb 5th, and had a less than satisfactory experience. Management reached out to me very promptly and rectified the situation in a very professional manner. They have beautiful shops, and their Management team are in it for the right reasons. Do recommend.

Kathy Medeiros

Kathy Medeiros

👍 👎 😐
Unhelpful Staff

Nice size store, good selection but we must have visited at a bad time. Went in this past Sunday for the first time & not being from this state were hoping for some direction. Young man working was not pleasant nor helpful even when we explained we were from out of state. Being an excellent tipper when given good service, it was hard for me to hit that "no tip" button but he offered no assistance. Will go back because I trust that this was a one time occurance!!

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BlackMarket Vape & Smoke Hours

  • Monday 8 AM to 10 PM
  • Tuesday 8 AM to 10 PM
  • Wednesday 8 AM to 10 PM
  • Thursday 8 AM to 10 PM
  • Friday 8 AM to 10 PM
  • Saturday 8 AM to 10 PM
  • Sunday 8 AM to 10 PM