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Review of Planet K Texas - Round Rock

Planet K Texas - Round Rock: a unique and eclectic tobacco, gift, and vaporizer store that offers a wide range of products for those seeking an alternative shopping experience. Located at 3227 S I-35 Frontage Rd, Round Rock, TX 78664, this store is accessible to all, with wheelchair accessible entrance and parking lot.

Planet K Texas - Round Rock offers a variety of service options, including in-store shopping. The store is open seven days a week, from 10:00 AM to 12:00 AM, making it convenient for customers to shop at their leisure. The store also offers free Wi-Fi, making it easy for customers to browse and shop online while in-store.

Planet K Texas - Round Rock is a unique store that offers a variety of products, including tobacco smoking products, CBD products, toys, books, a small selection of erotic items, whip cream charges, and more. The store also offers a wide selection of vaporizers and vaporizer accessories, making it a one-stop-shop for all your vaping needs.

The store has received mixed reviews from customers, with some praising the knowledgeable and friendly staff, while others have criticized the lack of customer service. However, the store has a loyal customer base who appreciate the unique shopping experience that Planet K Texas - Round Rock offers.

One customer wrote, "Took the old lady in for some CBD gummies (that she loves to death) but I cannot take that due to my career so I checked out their wall of Kratom. Boy I'm glad I did! It helps me with my PTSD, military injuries, blood pressure and gets you into your REM sleep quickly and for a lot longer. It's eliminated any cravings for alcohol, helping me lose about 10 lbs. I've gotten friends on it and they reported losing their habit to smoke or vape, also sleep great and when taking the white Kratom they have sharp focus without the jitters."

Another customer wrote, "All the employees I interacted with were helpful, informative, and made sure I was taken care of. It's been a couple of years since I last shopped at that location but I highly recommend shopping at this location if you want quality service."

Overall, Planet K Texas - Round Rock is a unique store that offers a wide range of products for those seeking an alternative shopping experience. The store has a loyal customer base who appreciate the knowledgeable and friendly staff, as well as the wide selection of products available. Whether you're looking for tobacco smoking products, CBD products, vaporizers, or other unique items, Planet K Texas - Round Rock is definitely worth a visit.

From the business

"Planet K offers a unique experience for modern shoppers. Our wide selection of products mean you can find a variety of items at great prices. If you are looking for a gift you cannot find anywhere else then this is the place to shop. We also carry CBD and Kratom."

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store shopping

Planet K Texas - Round Rock Reviews - 334

4.2
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Catherine Wolfwalker

Jeremiah was great. I owe him. I was about a dollar short and he helped me out.

James Spence

James Spence

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Good customer service Cool people Slightly higher prices for some items Cool mural art on building exterior

Good customer service. Cool people. Prices for some items slightly higher than they should be (specifically kratom), but all in all, had a good experience. Really cool mural art on building exterior. Would go again if I was in the area.

Fabian Garza

Fabian Garza

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Poor Service Unwelcoming Staff Incompetent Employees Lack of Customer Care

Worst service ever. No one welcomed us in. Everyone was just standing around customers were waiting to pay and two employees were standing by the registers and they didn’t even acknowledge them at all till they said something. Some girl with blue hair was just bad couldn’t even help us right. Just a bunch of kids that don’t care about anything. Never again. You guys are gonna lose a lot of customers that way. Get rid of some people and replace them with some people that care. Lots of people need jobs right now trust me you won’t have any trouble finding people that care. This was at 4pm 7-16-20202

Junnie Monish

Junnie Monish

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Poor Customer Service Faulty Product Lost Customer

I’ve been a long time customer of the RR location. A couple weeks ago I purchased a battery for cartridges and it was faulty. I lost the receipt, called this location and they said they’d be able to track the order with my CC. I head over for them to tell me they do not accept returns and do not exchange. They test the battery and the employee admitted it was not working and we still did not receive any help. Left the battery there, they can keep it because they lost a customer.

Logan Wilkerson

Logan Wilkerson

πŸ‘ πŸ‘Ž 😐
excellent service knowledgeable staff

I got the pleasure of working with Sarah she was really respectful and helpful and seemed very knowledgeable in her field and offered more than enough help I visit pretty often and it was the best service I’ve ever had there .

Red Armstrong

Red Armstrong

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Great Service Best Incense Reasonable Price Tobacco Products

Love this place. EVERY time I'm given great service. Best incense as well. Burns for what seems like hours on just one stick. This is my go to for tobacco products and accessories.

Edit: after reading the reviews, I feel bad for the owner. I have an amazing time here every time. Sometimes, the ladies aren't friendly that's true everyone has a bad day or three. But the dude with the beard makes up for it. Reasonable price for the quality. You get what you pay for.

Snarf Snarf

Snarf Snarf

πŸ‘ πŸ‘Ž 😐
Rude Staff Unprofessional Behavior

Typically Planet K is a nice place to go, but the Teenage staff here was incredibly rude and acted like having to do their job was not what they were there for. The teen male w/ brown hair was at the counter being belligerent to customers, while the teen female w/ blonde hair openly laughed....? Is this a business?

Hans Gruber

Hans Gruber

πŸ‘ πŸ‘Ž 😐
Poor Customer Service No Returns Policy Faulty Product

I purchased a dugout there and with realizing that it had a fault to the product I paid $25 for it. I live 30 minuets away and I DID NOT EVEN USE IT and they denied me a return or even a trade in for equal value and in less than 24 hours. I will never go back. I would give them 0 stars if I could.

Morgan Brower

Morgan Brower

πŸ‘ πŸ‘Ž 😐
friendly staff reasonable prices pet friendly

The staff is super friendly and helped to answer all my questions. They have a nice mix of basic and unique inventory, all reasonably priced. Plant K is very pet friendly, my pupper always loves going for a visit.

PflugerBird Johnson

PflugerBird Johnson

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Friendly Staff Unique Merchandise Great Gift Ideas Ample Parking Highly Recommended

Super friendly and helpful staff. Awesome selection of unique and artful merchandise. Great gift ideas and selections. Ample parking and very clean. Highly recommended.

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Planet K Texas - Round Rock Hours

  • Monday 10 AM to Midnight
  • Tuesday 10 AM to Midnight
  • Wednesday 10 AM to Midnight
  • Thursday 10 AM to Midnight
  • Friday 10 AM to Midnight
  • Saturday 10 AM to Midnight
  • Sunday 10 AM to Midnight