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Review of Humboldt Smoke Shop

Humboldt Smoke Shop: Your One-Stop Shop for All Your Smoking Needs

If you're looking for a smoke shop that offers a wide range of smoking products, then Humboldt Smoke Shop is the place to be. Located in Arcata, California, this home goods store offers a variety of smoking accessories, including vape mods, atomizers, e-juices, and glassware.

One of the best things about Humboldt Smoke Shop is that they offer a range of service options to their customers. You can choose to shop in-store or have your products delivered right to your doorstep. The store is open every day of the week from 9:00 AM to 8:00 PM, making it easy for you to visit at a time that's convenient for you.

Another great thing about Humboldt Smoke Shop is that it is wheelchair accessible. The store has a wheelchair accessible entrance and parking lot, making it easy for customers with disabilities to visit the store. Additionally, the store offers quick visits, which is perfect for those who are in a hurry and need to make a quick purchase.

When it comes to payment options, Humboldt Smoke Shop accepts debit cards, credit cards, and NFC mobile payments. This makes it easy for customers to pay for their purchases using their preferred payment method.

While Humboldt Smoke Shop has received mixed reviews from customers, it's important to note that the store has a loyal customer base. Many customers have praised the store's friendly and personable staff. The staff is always happy to help customers find what they need and are known for joking around with customers.

However, some customers have had negative experiences with the store. Some have complained about the quality of the products sold at the store, while others have had issues with customer service. Despite these negative reviews, it's clear that Humboldt Smoke Shop has many satisfied customers who continue to shop at the store.

If you're looking for a smoke shop that offers a wide range of smoking products and services, then Humboldt Smoke Shop is definitely worth checking out. With its convenient location, wheelchair accessibility, and friendly staff, you're sure to have a great shopping experience at this store.

From the business

"We carries Cigarettes, Cigar, Pipe Tobacco, Hookah, Hookah Tobacco, Vaporizer, E-juice, Incense, Water-pipes, Hand Pipes, Accessories, CBD, Kratom, Candies, Snacks, Soft Drinks and More..."

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store shopping

Humboldt Smoke Shop Reviews - 25

3.5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Philip Feraru

Philip Feraru

πŸ‘ πŸ‘Ž 😐
Friendly Staff Great Customer Service Recommended

Great people, taught me how to say hello in Arabic. Very personable staff, they joke with you like, do you want 25 of those or just one? They are very friendly, and happy to see you in their store. They are still waiting for a new front door they ordered. Get your smokes here. I heartily recommend this smoke shop!

Jason Mukai

Jason Mukai

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Defective Product

I've never written a negative review for any place or have ever felt the need to, but my experience here warrants it. Yesterday, I bought a 300 capsule container of Klarity kratom. Upon opening the top of the container that night, I found that the seal was broken and looks like a quarter of the product is missing. Took it in this morning for what I thought would be a simple exchange, for the fact that they sold me a product that was defect.

They told me that because I didn't open it to check it in shop, they couldn't offer me an exchange due to the fact that they can't resell it, and they don't know if it's contaminated/dangerous. That's exactly why I brought it in, and when I bought it -- I was given no warning to check the product in store, I feel like it should be on them to do so if it's a common issue like they tried to explain to me this morning. So I told them that it simply comes down to looking out for the customer and honoring a refund or exchange, or treating me and this situation as a profit/loss for their business and they chose the latter. Extremely disappointed, would not recommend their service to anyone and would like to warn everyone to check their product because they clearly do not quality check it themselves.

Katherine Waters

Katherine Waters

πŸ‘ πŸ‘Ž 😐
Great Selection Excellent Service Quick Delivery

This is my first stop for anything vape related. They have a really good selection of Mods, atomizers, Juice & more! & I love that if you mention something that you would like to have, you can have it ordered. In my experience, it shows up really quickly! The gentleman behind the counter is so welcoming & he always has a smile on his face! Love this shop!

Dan Houser

Dan Houser

πŸ‘ πŸ‘Ž 😐
Rude Staff Poor Customer Service

Dont usually do this but the guy here is straight up rude. My wife and i go there 3 to 4 time a week and this time i wanted to look at the e liquids and he was super rude saying i was taking too long. Well all i can say is have all the bottle facing so you can see the flavors. I will take my buisness else were

Jacob Balkar

Jacob Balkar

πŸ‘ πŸ‘Ž 😐
Poor Service Poor Quality Items Bad Experience

Bought two batteries and a charger from this store and after 1 day the charger stopped doing its job. I went back the next day to try and get a replacement for the broken charger they sold me and the employee refused to replace the broken he himself sold me. Poor service. And very poor quality items. I would not recommend anybody go to this smoke shop cause it’s run by amateurs.

Joel Hollie Johnston

Joel Hollie Johnston

πŸ‘ πŸ‘Ž 😐
Great Customer Service Friendly Staff

Always super friendly and great customer service with a big happy smile! Even when I run in right as they are closing for the night!

cyrena stigall

cyrena stigall

πŸ‘ πŸ‘Ž 😐
Rude Owner Poor Customer Service

Very rude shop owner. Scoffing and huffing the while time. Not a complicated purchase either, just wo packs of smokes. Had some soap opera on his tv, I think I interrupted his programs.

Jacqueline Carlin

Jacqueline Carlin

πŸ‘ πŸ‘Ž 😐
Great Customer Service Wide Variety of Products

They always have exactly everything I need! Everytime! Customer service is Awesome! Wide variety of Kewl Gifts!

Sarah Jones

Sarah Jones

πŸ‘ πŸ‘Ž 😐
Good customer service Large selection Reasonable prices

Good customer service, large selection, carry butane, nice people, reasonable prices, open till 8pm

lovebugarmani

Great guy! Amazing service comes right when you need help and is always observant of his shop.

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