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Review of Exotic Smoke & Vape Shop - (18+Delta CBD Dispensary)

Exotic Smoke & Vape Shop - A One-Stop Destination for All Your Smoking Needs

If you are looking for a place to buy tobacco products, hookahs, vaporizers, and liquor, Exotic Smoke & Vape Shop is the perfect destination for you. Located in Lake Zurich, Illinois, this shop offers a wide range of products to cater to the needs of its diverse clientele.

Product Range

Exotic Smoke & Vape Shop has an extensive range of products, including tobacco, cigars, cigarettes, hookahs, vaporizers, e-cigarettes, and liquor. The shop also offers a variety of smoking accessories, including rolling papers, lighters, ashtrays, and cleaning supplies.

Service Options

The shop offers in-store shopping and in-store pickup options to its customers. However, it does not provide delivery services.

Accessibility

Exotic Smoke & Vape Shop is wheelchair accessible, with a wheelchair accessible entrance and parking lot.

Crowd

The shop is LGBTQ+ friendly and welcomes people from all walks of life.

Planning

If you are in a hurry and need to make a quick visit, Exotic Smoke & Vape Shop is the perfect place for you. The staff is knowledgeable and can help you find what you need in no time.

Payments

The shop accepts debit cards, credit cards, and NFC mobile payments.

Hours of Operation

The shop is open seven days a week, from 9:00 am to 10:00 pm.

Customer Reviews

Customers have praised Exotic Smoke & Vape Shop for its wide range of products, knowledgeable staff, and excellent customer service. The shop has received positive reviews for its glassware, vaporizers, and unique paraphernalia.

However, some customers have complained about the shop's no exchange or return policy and the lack of stock on some products.

Please note that Exotic Smoke & Vape Shop is an 18+ Delta CBD Dispensary.

If you are looking for a one-stop destination for all your smoking needs, Exotic Smoke & Vape Shop is the perfect place for you. With its extensive range of products, knowledgeable staff, and excellent customer service, the shop has become a favorite among locals.

From the business

"We provide the latest and greatest products in the market. We have partnered with many leading brands in the smoke shop industry. Our specialty includes -VAPE -CIGARS -HOOKAH -SMOKING ACCESSORIES -BEER -SELTZER -LIQUOR Stop in today and we assure the best service, products and selection."

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store pickup
  • In-store shopping

Exotic Smoke & Vape Shop - (18+Delta CBD Dispensary) Reviews - 100

4.4
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Robert Munoz

Robert Munoz

👍 👎 😐
Defective product No refunds or exchanges Poor customer service

If you buy a defective product your stuck with it. They do not back any of there merchandise. I bought a mod that was defective and came back 3 days later and they pointed to the sign that said no refunds or exchanges. The employees were good but really. Every other shop in my area guarantees products for 14 days. I really liked the place, everyone was very helpful but I will never be back.

RESPONSE FROM THE OWNER a day ago
We deeply apologize for the inconvenience. At Exotic Smoke Shop, we always do our best to work with customers. In the unlikely event, if a customer receives a defective device we strive to do everything in our power to resolve the outcome by working closely with authorized distributors. We also offer discounted price on a next purchase for the hassle. If you were not offered something along these lines, please feel free to come back and we will reassess the situation and work our hardest to resolve this matter.

RESPONSE TO OWNER
I showed up in the morning and was told to return when the person who sold me the mod was working. What does the person who sold me the device have anything to do with it? When i returned I was told that all sales are final and they had already spoken with the OWNER (You) and there was nothing they could do. Then they pointed out all the hand written notes all over the shop stating no exchanges or refunds. I normally don't read vape shop notes but after they pointed them out i realized they were everywhere. Your response here is far from your company policy. Thanks for the offer to resolve the issue after i wrote a review but no thanks.

RJ Chellman

RJ Chellman

👍 👎 😐
Poor product knowledge Wrong product sold Waste of money

They keep selling me the wrong coils for my vaporizer and insisting they are the right ones. I have dropped at least 30 dollars in bad cold. Workers are nice beyond lack of knowledge of their products. I did buy my vaporizer here too.

Levi Hill

Best selection and dopest cashiers around

James Marozas

James Marozas

👍 👎 😐
Helpful Staff Wide Selection Good Knowledge

I'm new to vaporizers and had many questions for the gentleman behind the counter. He was very patient with me went through all the options end up with just two vaporizer pens that match my cartridges that it picked up and gave me some good knowledge and information in the future going forward. Since I don't know much about the vaping community I would have to guess that the selection is very wide according to the inventory stock that I saw on the shelves they have glass counters with all of their vaporizers on display and priced. Bethel have the middle section of the store filled with a bunch of glassware and other smoking devices. Never really wide selection behind the counter as well of CBD only products and a lot of other stuff that I didn't recognize. Great little shop a little difficult to get into due to its placement on the corner of 22 and Rand however not hey big deal or deal breaker to visit the shop again.

Jane Mayer

Jane Mayer

👍 👎 😐
Great service Helpful staff

Stopped in today for a vape (1/20). It's time to quit cigarettes. I felt very awkward as I know absolutely nothing about these products. Then there was Brandon. Awesome customer service! Explained the products, the price points,the juice options without making me feel like a complete moron (LOL!!).

Great store! Great service!

Joshua Roberman

Joshua Roberman

👍 👎 😐
Helpful Staff Satisfied Customer

I come into the store all the time and Chris is always eager and incredibly helpful in helping me find what I need. I always leave the store satisfied and a bit more informed. Will definitely be back again soon.

Brandon Langenstrass

Brandon Langenstrass

👍 👎 😐
Beautiful Selection Friendly Staff Great Owner

Beautiful and diverse selection of glass. A plethora of vapes, mods, juice, kratom and CBD as well. The owner is a great guy and the staff is friendly and helpful. definitely my go to shop for all my needs!!

AmpEventProfessionals

AmpEventProfessionals

👍 👎 😐
great best shop helpful employees super friendly highly recommend

This place is great! Cool pipes and they have all the best shisha/hookah tobacco! Definitely the best shop in town. Employees are helpful and super friendly! HIGHLY RECOMMEND!

B bibbyer

B bibbyer

👍 👎 😐
Helpful Staff Friendly Reasonable Prices

Been here multiple times for my shmoking needs. Staff is always super helpful and genuinely friendly. They also dont try to pressure you into buying anything which most smoke shops do. Prices are definitely the cheapest around as well.

Joanna Izurieta

Joanna Izurieta

👍 👎 😐
Friendly Staff Helpful Good Job

Really nice staff very friendly and helpful i know many owners in this area and lived here 15 plus years their wasnt many shops around before hope this shop continues to do a good job.

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Exotic Smoke & Vape Shop - (18+Delta CBD Dispensary) Hours

  • Monday 9 AM to 10 PM
  • Tuesday 9 AM to 10 PM
  • Wednesday 9 AM to 10 PM
  • Thursday 9 AM to 10 PM
  • Friday 9 AM to 10 PM
  • Saturday 9 AM to 10 PM
  • Sunday 9 AM to 10 PM