Juicy's Vapor Lounge Topeka West

These guys always treat me right. Very friendly, knowledgeable and very chill.

I bought a battery from here, and at the time of purchase I was told the item I was buying would be returnable if kept within the 30 day limit. I think okay cool. I bought it for my roommate and once I got home she told me it was the wrong battery. Mind you I don’t live in Topeka, I live about an hour away so I have to return this when I get the chance to go back. A couple weeks go by and I go back to return this item and I’m now being told I can not return this item unless there is something wrong with it. I understand that policy loud and clear. BUT I was not told that at the time of purchasing, if I was told that then I would not have wasted my time driving to Topeka to return this item. In my experience trying to return this item I found the manager to be very rude. When we were trying to explain the issue, the manager seemed to be quite frustrated with the issue brought to their attention and threw a passive aggressive comment about how “you can’t return things you just don’t like”. Which I’ve known people who have returned their items without any issues! The issue is the misinformation and the treatment I have experienced here.

Knowledgeable staff best and convenient fairly decent priced products

Really not a fan of the two younger guys that assisted me. They're concerns about what I needed came off as disingenuous and rude. I'll be sticking with my normal spot, out of the way though it may be.

Sublime customer service they really chill and funny and respectful.

Stopped by the Topeka Store today & was Assisted & Greeted by the BEST Rep "Kian"! I've had issue's with finding product(s) several different times when visiting. The issue that I understand is the number of deliveries they get throughout the month & there's been many time's the rep's were asking for certain item's & they never seem to show up. Pretty aggravating, makes a customer want to go else where

Jackson is awesome sauce made the first time shopping a awesome experience

Seems like some things are not carried to force people to buy new devices. Employee can't explain why but says management is not ordering stock when needed to, ignoring low or out of stock. They also were either misguided or lied about how to attain the parts I needed. I no longer trust the store and will just order online from here on out. I sent an email to the owner via their website but their email address is dead or site is out of date.

don’t buy from juicy’s vape shop in Topeka. They don’t tell you information about the return policy except you have 30 days to return the item when you buy it, like any return policy. until you go to return it because it doesn’t work for what you bought it for and they finally tell you it can’t be returned unless it’s broken. I’ve even returned things to them before with no problem. I used to think juicy’s was cool and had good service, but today just showed me I never want to go to juicy’s again and deal with rude workers.

This store is going down in no time at all. Poor management and never enough stock. My girlfriend worked here for a short time. Customers would shout, curse, and throw slurs around. Management on most levels would not back up employees. Treat poor customers like misbehaving children by giving them rewards. I know for a fact the store manager (name withheld for reasons, though he knows who he is) pushed a substance called "liquid Xanax" onto a customer, then deleted his customer profile when he left a bad review about it. Would constantly tell other customers to leave bad reviews about her. Was two faced about lots of things. The only thing I would consider redeemable about this place is Kian the blue haired fellow and its cheap prices. Prices cheap for a reason, house juices burn through coils fast.