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Review of Ecig Smokeshop

Ecig Smokeshop: A One-Stop Shop for All Your Smoking Needs

Ecig Smokeshop is a tobacco shop located in White Bear Lake, Minnesota. The shop offers a wide range of smoking products, including e-cigarettes, vape pens, hookahs, glass pipes, and more. The shop is open seven days a week, making it convenient for customers to visit at any time.

The shop has a good selection of products, and customers can find specific items that they may not find elsewhere. The prices are also reasonable, making it an affordable option for smokers. The staff is knowledgeable and can help customers find the right product for their needs.

Ecig Smokeshop offers a quick visit option, making it easy for customers who are in a hurry. The shop is wheelchair accessible, with a wheelchair accessible entrance and parking lot, making it convenient for customers with disabilities.

The shop offers in-store shopping, but unfortunately, they do not offer delivery services. Customers can pay using debit cards, credit cards, and NFC mobile payments, making it easy to complete transactions.

While the shop has received mixed reviews from customers, it is clear that the staff is friendly and helpful. Some customers have reported issues with faulty products, but the staff has done their best to address these issues.

One customer reported that the staff was unwilling to replace a defective item, but this seems to be an isolated incident. Another customer reported that the staff let their friends budge to the front of the line, which is not acceptable customer service. However, most customers have reported positive experiences with the staff, who are knowledgeable and accommodating.

Overall, Ecig Smokeshop is a good option for smokers in White Bear Lake. The shop offers a good selection of products at reasonable prices, and the staff is friendly and helpful. While there have been some negative reviews, most customers have reported positive experiences with the shop. If you are a smoker in the area, Ecig Smokeshop is worth checking out.

From the business

"We carry a large selection of E-cigs, E-liquid, Glass pipes, CBD, Kratom, Roll your own tobacco, Cigarettes, and accessories."

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store shopping

Ecig Smokeshop Reviews - 98

4.7
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Travis S

Travis S

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Unfair Treatment

Guy who works here let's his friends budge to the front of line. Sounds petty, but I spend hundreds of dollars here monthly. The shop was practice empty and I was in a hurry. He was helping one customer, when he told him he would be right back, so he could help me, (I was buying a single kratom extract) as he was walking to grab what I asked for. The girl from the haircutting place next door walked in and grabbed a drink. He stopped what he was doing to ring her up and let her pay. I told him I was actually next and he ignored me. I then said it to her and they both ignored me. I then said out loud that she budged and it was very rude. She silently walked out, he the goes. Oh, sorry. It was clear he saw me when I came it, that's why he stopped to help. He just wanted to help her get in and out because he knew her. A customer should never be second rate, especially one who spends as much as I do there. I will be taking my business elsewhere.

Alvin Yang

Alvin Yang

πŸ‘ πŸ‘Ž 😐
Faulty products Poor customer service

I was sold 2 faulty vapes in a row. Will not be going back here ever again. The first disposable (esco bar) I got did not even last a week. These usually last me 3-4 weeks. So I was surprise that this one died so quick so I just brushed it off and thought it probably was the cold weather. Then I went and bought another Esco bar but this time a different flavor. The cashier told me to open and try it and I did. Took one puff and it worked so I thought no biggie. As soon as I got into my car and took 2-3 more puffs the taste was awful. BURNT taste. I literally called them within 2-3 mins of leaving the store told them what happen. I couldn't go back inside because I was running late for work. They said they couldn't do anything and told me to contact the company and the best they can do is offer 15%($3) off a new one. Would not recommend this place.

Nathan Tauer

Nathan Tauer

πŸ‘ πŸ‘Ž 😐
Good selection Defective items Inflexibility

Good selection, I have found specific items that I was grateful to have a local connection for. However the service is sometimes lacking. They do their best but on more than one occasion they were unwilling to replace lightly used and defective items because they "couldn't sell it anymore". This kind of inflexibility doesn't exactly excite me as a customer. Just thought I should honestly report my experiences with this place. I still would recommend for the selection and decent prices alone, if you like D8 or CBD or vaping or anything like that definitely check this place out while you're in town. Pictured is my ~$20 nectar straw that I couldn't recommend enough.

Allea Eichler

Allea Eichler

πŸ‘ πŸ‘Ž 😐
Knowledgeable staff Friendly service Large selection of products

Dan and Maggie are the absolute best. They know their regulars, are incredibly kind and knowledgeable on their products, and make us feel welcome every time we walk through the doors. And when I say knowledgeable, I mean it. They’ve got a huge selection, yet they can tell you whatever you want to know about a product. If I could give more stars I would.

Lisa Wild

Lisa Wild

πŸ‘ πŸ‘Ž 😐
knowledgeable employees accommodating

Great, knowledgeable employees. Tell them what your looking for and they will accommodate.

Randy Reid

Amazing people. Awesome products. 2nd to none!!

HOLLYWOOD PlumbKra8zySRT

HOLLYWOOD PlumbKra8zySRT

πŸ‘ πŸ‘Ž 😐
Good Experience Knowledgeable Staff

It's always a good experience when you have pretty girl that knows her shop, and knows her customers. I appreciate the extra time and attention you show me every time I stop in.

Joe Rogalla

Joe Rogalla

πŸ‘ πŸ‘Ž 😐
Friendly Staff Helpful Knowledgeable

They are so friendly and helpful. I’m a newbie and have a lot of questions. They are very knowledgeable in answering my questions and helping me.

Thanks guys I will definitely be back.
In fact I was there twice today.

Jamie Styer

Jamie Styer

πŸ‘ πŸ‘Ž 😐
Excellent Customer Service Wide Selection

I very pleased with Maggie and the Ecig Smokeshop. She really is a pleasure to do business with and her patience with customers is amazing. Selection and pricing varies considerably depending on what your looking for. As I'm traveling from SC and not from the area she really went out of her way to make sure I had what I needed while on my trip. Thanks.

Aaron Zook

Great store very nice and respectful staff will come again

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