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Review of Cloudz Vape and Glass

Cloudz Vape and Glass: A One-Stop Shop for All Your Vaping Needs

Cloudz Vape and Glass is a popular vaporizer store located at 1819 Grand Ave, Billings, MT 59102. The store is open seven days a week from 8:00 am to 10:00 pm, making it convenient for customers to shop at any time of the day. The store offers a wide range of vaping products, including e-cigarettes, e-liquids, mods, tanks, and accessories.

Service Options

Cloudz Vape and Glass offers a variety of service options to its customers, including curbside pickup, in-store pickup, in-store shopping, and same-day delivery. Customers can choose the service option that best suits their needs and preferences.

Amenities and Accessibility

The store is wheelchair accessible, with a wheelchair accessible entrance and parking lot. It also has a gender-neutral restroom, making it an inclusive and welcoming space for all customers. The store is LGBTQ+ friendly, ensuring that everyone feels comfortable and respected when shopping.

Customer Reviews

Customers have praised Cloudz Vape and Glass for its knowledgeable and friendly staff. The staff is always ready to help customers find the right product and answer any questions they may have. Customers appreciate that the staff is not pushy and does not try to upsell them. The store also has a rewards program that allows customers to earn points and in-store credit, making it a great value for money.

However, some customers have had negative experiences at the store, with some reporting issues with the products they purchased. One customer reported that they bought a disposable vape that had multiple cracks, and the staff did not offer a satisfactory solution. Another customer reported that they bought a grinder that broke after the first use, and the staff did not offer a refund or exchange.

Conclusion

Overall, Cloudz Vape and Glass is a great place to shop for all your vaping needs. The store offers a wide range of products, convenient service options, and a welcoming and inclusive environment. While some customers have had negative experiences, the majority of customers have praised the store for its knowledgeable and friendly staff and great value for money. If you are a vaping enthusiast in Billings, MT, be sure to check out Cloudz Vape and Glass.

From the business

"We are Billings fastest growing Vape & Glass shop! Come check us out for the best products, most delicious vapes, and an awesome selection of custom Glass!!"

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Curbside pickup
  • In-store pickup
  • In-store shopping
  • Same-day delivery

Cloudz Vape and Glass Reviews - 95

4.6
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Jarrod Wilson

Jarrod Wilson

πŸ‘ πŸ‘Ž 😐
Great Customer Service Understanding Staff Positive Experience

best customer service experience I have ever had. very understanding and sympathetic people. 10/10 would go again lol

Ryan Okerlund

Ryan Okerlund

πŸ‘ πŸ‘Ž 😐
Great experience Friendly owner Wonderful selection Community business oriented Vaping and quitting cigarettes

Great experience!!! The owner is a wealth of knowledge and extremely friendly. Wonderful selection. Community business oriented. Anyone looking to try vape and/or quit the cigarettes this is your place!!!

Naomi Edwards

WHAT LOVELY PEOPLE WORK HERE!!!

sandy taylor

sandy taylor

πŸ‘ πŸ‘Ž 😐
Knowledgeable Staff Helpful Staff

I was visiting from out of state when I stopped by cloud vape. What a wonderful experience. The staff there were knowledgeable and helpful. I believe the young man who helped me was Tristan.

J G

J G

πŸ‘ πŸ‘Ž 😐
Personable Quick Great Deal Game Night

Personable and quick. Employees are great for quick thinking and a great deal. All are welcome for a game night at my place any time.

Pebbles Robles-Diaz

Pebbles Robles-Diaz

πŸ‘ πŸ‘Ž 😐
Friendly Staff Great Customer Service

I love going into Cloudz vape! Everytime i am respected and treated greatly. I will forsure always come back due to the kindness of everyone ☺️

Fuc U caleb

Fuc U caleb

πŸ‘ πŸ‘Ž 😐
Helpful Staff Great Service Good Value

The staff is always very thourough in making sure I have exactly what I need for what I am buying and helo me look at other options within my price range needless to say they'll take care of you

Charles Williams

Charles Williams

πŸ‘ πŸ‘Ž 😐
Rude Staff Poor Customer Service

Rushed me out the door at close and the kid didn't need to lie about his life.. but whatever, I'm not going to return

Charles Whitten

Charles Whitten

πŸ‘ πŸ‘Ž 😐
Clean Store Friendly Salespeople Recommend to Others

Store is really clean and the salespeople are very friendly.
I'd recommend it to others.

Darby M

Love this place!! Great selection awesome staff very convenient great prices.

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