High Life Smoke Shop Gastonia

Great customer service! I walked in, there was at least seven other people in the facility when I got there and as soon as I walked up to any counter I had someone come up right away and say they would be right with me with a beautiful smile on their face and then maybe 30 seconds later I had their help!!! I asked to wicked two different things they gave me their honest opinion of the two different items and brought up great suggestions! Thank you I finally have a water pipe I enjoy!!!

I'm giving them all of the stars because I forgot to put my license back in my wallet after going to the beach and they wouldn't sell anything to me

I've been shopping here off & on for many years now, and I've always left with what I went in for. My most recent cost was 3 days ago, and it was the first time I left with more then I had expected to buy. 😊 I wish I could remember her name, but the girl who helped me asked if I wanted to buy a "disposable vape grab bag" which I had no idea they even had those. (I was going in for disposable vapes and had told her when she asked if I needed help,so she kindly offered)
I thought what the hell I'll try one. 😀
The concept is GREAT and I would recommend them to others but I do have one tiny request if its possible ---> could there be non-menthol bags?? Maybe do "non menthol"
"All menthol" and then a "mix".
I personally can't smoke any thing menthol or "ice" (as the disposable vape refers to it)
And my grab bag was literally all menthol except for one vape 😕 I really don't want to sound ungrateful...and love the concept... But if you guys could please consider my idea... Cuz I'd really like to continue buying those bags...but I don't want to end up having to give what I pay for away because I can't smoke them...lol...

Staff are awesome! They help you with everything you need and take time to explain all of your questions. I even got CBD dog treats for my dog that gets scared when my message tone on phone goes off no matter what I changed it too. 1st day she still avoided me. Today she will get in my lap. Several employees personally recommended them and they were right!! I found my store!!

Used to love the Gastonia store,but after my last few trips I've been really disappointed in both the lack of useful stock as well as the lack of helpful employees.
Sunday 08/23/2020 I visited for the last time. The majority of staff was out in the car not minding the customers coming in to the store. The employees inside the store had no knowledge about products being asked about I had one employee go get another who was clueless about glass pieces and components. When the outside employees came in all they wanted to do was play and cut up. Look I get it. It's a smoke shop and there is a certain vibe of a smoke shop, this was not that vibe. This was don't know don't care vibe. So we vibed our way up to your big green competition and got exactly what we were looking for and then some. I suggest that anyone looking for a knowledgeable but yet fun welcoming smoke shop visit the green shop with the little religious figure in the name.

I was looking for a disposable vaping device but they didn’t have any on the shelf in the milligram of nicotine I wanted. Q, the employee said “hold on, let me look in the back”. He came out with exactly what I was looking for! Excellent customer service!

You can't ask more from a vape shop honestly, the staff and its customers are very polite and easy to deal with, they really make you feel good when you walk the the doors, friendly people isn't all though, they have some of the best products you'll find anywhere and such a wide variety of products that you'll definitely have a hard time going in without struggling not to break bank

This place The high life smoke shop in Gastonia is a joke. There vapes are worthless those people working there don't know anything about vapes or coils
I learned my lesson I'll never spend my money there again
They need to hire people that know about vapes.

Charkem is absolutely amazing! He was so helpful & answered whatever questions I had. I love seeing him when I come shopping there. Charkem #1
Leon & Quadarius

This used to be my go-to headshop, with amazing staff that knew what they were selling and a cool selection. The past 6 or 7 months I see they have new people and maybe new management and it’s a mess. I’ve been sold the wrong coils and e liquid four times and now it’s to the point where I have to double check before I pay. Because even if the employees grabs the wrong thing you asked for, they still won’t let you exchange. These kids don’t know anything about vaping and it’s to the point where I have to get my vape supplies elsewhere. You already charge high prices, and you continually sell customers the wrong merchandise, and won’t let them EXCHANGE THEM for what they originally needed? What a joke. Train your staff better.