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Review of Turning Leaf - Grand Forks

Turning Leaf - Grand Forks: A One-Stop Shop for All Your Vaping Needs

If you are looking for a reliable and trustworthy vape shop in Grand Forks, North Dakota, Turning Leaf is the place to be. This store is known for its extensive collection of vaping products and accessories, including e-liquids, vaporizers, tanks, coils, and much more. Whether you are a seasoned vaper or just starting, Turning Leaf has something for everyone.

Service Options

Turning Leaf offers a range of service options to its customers, including curbside pickup, in-store pickup, and in-store shopping. The store is open seven days a week, from Monday to Sunday, with convenient hours that make it easy for you to drop by and pick up your favorite products. However, delivery is not available at this time.

Accessibility

The store is wheelchair accessible, with a wheelchair accessible entrance and parking lot. This makes it easy for customers with disabilities to access the store and shop for their favorite products.

Products and Services

Turning Leaf is a one-stop-shop for all your vaping needs. The store offers a wide range of products and services, including e-liquids, vaporizers, tanks, coils, and much more. The store also has a great selection of tobacco products, including cigars and cigarettes. The staff is knowledgeable and friendly, always ready to help you find the right product for your needs. They are also quick to answer any questions you may have about vaping and tobacco products.

Planning

If you are in a hurry, Turning Leaf is the perfect place for you. The store offers quick visits, making it easy for you to get in and out in no time. This is especially convenient if you are on a tight schedule and need to pick up your vaping supplies quickly.

Payments

Turning Leaf accepts debit and credit cards, making it easy for customers to pay for their purchases. This means you don't have to worry about carrying cash with you when you visit the store.

Categories

Turning Leaf is a tobacco shop, cannabis store, cigar shop, gift shop, and vaporizer store all rolled into one. The store has something for everyone, whether you are a smoker or a vaper. The store's extensive collection of products and accessories makes it easy for you to find what you are looking for.

Customer Reviews

Turning Leaf has received mixed reviews from customers. While some customers have praised the store's knowledgeable staff and great selection of products, others have criticized the store's customer service and management. However, the majority of customers have had positive experiences at the store and have praised the staff for their helpfulness and friendliness.

Note: The above information is based on the available data at the time of writing and is subject to change without notice. Please contact the store directly for the latest information.

From the business

"Formerly known as Infinite Vapor, Turning Leaf is here to provide a variety of CBD, wellness, vapor, and cigar products. We believe education, quality, and professionalism is important. Our team is highly trained and educated in the products we offer so that we may guide you to the appropriate items for your lifestyle needs. We offer a wide variety of quality products at a sustainable cost, and take pride in following all State and Federal regulations, so you can feel confident that your are buying from a professional business."

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Curbside pickup
  • In-store pickup
  • In-store shopping

Turning Leaf - Grand Forks Reviews - 97

4.2
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Caelan Fergel

Caelan Fergel

👍 👎 😐
Poor Customer Service Unprofessional Behavior Inappropriate Attire

I went to this particular vape store twice now. The store is well kept and maintained. However, the customer service has been anything but satisfactory! This one particular individual enjoys bragging about how much he vapes. The guy will not make suggestions or try selling the product. Instead he treats people like dogs and is only there to stretch his neck and tell people about how he goes through a hundred different flavors a month. The man does not understand proper respect. He also wears his cargo shorts below his cheeks probably knowing that his crack is showing (Needs to shower too). If you want the worst customer service you will ever receive go to this place.

Samantha Hooker

Samantha Hooker

👍 👎 😐
Friendly Staff Helpful Good Service

Visiting family around the area and have been here 3 times in the last week and a half for different needs and questions. Super friendly staff, super helpful! I know NOTHING about vaping and back home staff at places are not so helpful. Definitely gave me a good jump start here!

Silly Snow

Great place for HHC and THC-O

Anthony S

Anthony S

👍 👎 😐
Great Customer Service Knowledgeable Staff

I absolutely love going into this Infinite Vapor. It could have been a one time stop just to check it out, but it turned into a place that I MUST stop at now. Kat is absolutely fantastic. She always helps me decide on what the best solution is for me, and gets me to try new things. Kat is extremely friendly, helpful, and knowledgeable about product. If a certain product isn't in, she will try to order it, or she already knows when it will be coming in. If it wasn't for Kat I most likely would have checked out the other local Vape shops. However, I am now exclusive to her and will not even order online; I want and need her advice, expertise, and presence.

Courtney Ledet

Great selection of vape juice & coils.

Scott M

Scott M

👍 👎 😐
Poor Customer Service Violation of Credit Card Policies

I was asked for an ID for a purchase on my credit card. The person in front of me was not asked.

I am 52 years old with a gray beard. This wasn't an "ID for age" check.

The employee has no business verifying my ID for a credit card purchase. BOTH Mastercard and VISA prohibit this as a requirement for purchase.

Look it up...they prohibit this as a requirement for purchase.

It was just plain rude.

This was my second purchase at this location. The first purchase was almost as bad. The sales help are rude, they aren't friendly.

I will look to take my business elsewhere.

Hali Williams

Hali Williams

👍 👎 😐
Excellent Customer Service Poor Communication

I am changing my review. After I made this review I got an email from their regional manager (?) I think...their was Anjel and they had the manager from the Fargo shop call me. I guess one of the employees had over slept and that was why the phone wasn't being answered. He said he'd mail me the juice I wanted at no cost. Unfortunately, we had just gotten the call that we were being transferred out that day n I didn't know what our new address would be. When I got to the shop they were apologetic and nice and the manager told me he was planning to just bring me the juice. This company works together to make their customers happy and that's a company that has my business.

Was willing to make the one hour drive if they had my juice in stock but they literally refused to answer the phone...so yeah I guess they don't want my business, which is really aggravating because apparently they decided to pull one of their most popular lines without telling anyone...including the employees

Nathan Grismer

Nathan Grismer

👍 👎 😐
Knowledgeable Staff Great Customer Service Favorite Vape Shop

My coil burned out and was tasting like hell, so I pulled in to get a new one. The young man behind the counter (I wish I could remember his name for this review) cleaned my piece and everything! He was very knowledgeable ad very polite. This is my new favorite vape shop

James Vineyard

Great place, knowledgeable staff and super helpful.

Santasia Hill

Santasia Hill

👍 👎 😐
Poor Customer Service Unwelcoming Atmosphere Rushed Service Incorrect Product Knowledge No Receipt Given

Me and a friend drove from Fargo to Grandforks because the Fargo location closed, when we got there we were not greeted, didn't feel welcomed, felt rushed, and when I got juice never asked me about how many milligrams of nicotine, and rudely corrected me about a product I had, and most of all never gave me or my friend a receipt. I have been going to infinite vapors for almost 2 years and this by far was the worst experience I had.

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Turning Leaf - Grand Forks Hours

  • Monday 10 AM to 9 PM
  • Tuesday 10 AM to 9 PM
  • Wednesday 11 AM to 9 PM
  • Thursday 10 AM to 9 PM
  • Friday 10 AM to 9 PM
  • Saturday 10 AM to 9 PM
  • Sunday 11 AM to 7 PM