Search

Silver Serpent Exotic Gifts Court Street (Uptown)

4.5

117 reviews

Review of Silver Serpent Exotic Gifts Court Street (Uptown)

Silver Serpent Exotic Gifts Court Street (Uptown) is a vaporizer store located in Athens, Ohio. The store offers a wide range of products, including vape mods, batteries, e-liquids, wraps, and water pipes. The store is open seven days a week from 9:00 AM to 3:00 AM, making it a convenient option for those who need to shop outside of regular business hours.

The store has a quick visit option, which means that customers can expect to be in and out of the store quickly. The store also accepts debit cards, credit cards, and NFC mobile payments, making it easy for customers to pay for their purchases.

While the store does not offer wheelchair accessible entrance or parking lot, it is located in a central location in Athens, making it easy to access for most customers. The store offers in-store shopping, but does not offer delivery options.

The store has received mixed reviews from customers. Some customers have praised the store's wide variety of products and knowledgeable staff. Others have criticized the store's prices and customer service. Some customers have also complained about expired products and the store's return policy.

Despite the mixed reviews, many customers have praised the store's friendly and helpful staff. Customers have also appreciated the store's personal touch, with some staff members remembering customers' names and taking the time to talk through product options.

If you're in the Athens area and looking for a vaporizer store with a wide range of products and friendly staff, Silver Serpent Exotic Gifts Court Street (Uptown) may be worth checking out. However, if you have specific accessibility needs or are looking for delivery options, this store may not be the best fit for you.

From the business

"Alternative Vapor/Headshop/CBD, Convenient Late-Night Market, Exotic Gifts such as Framed Butterflies, Crystals, Nostalgia, Self-Defense Products and More! The Best Selection and Prices in Athens! Come check us out!"

Amenities

  • In-store shopping

Silver Serpent Exotic Gifts Court Street (Uptown) Reviews - 117

4.5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Colin Masterson

Colin Masterson

πŸ‘ πŸ‘Ž 😐
helpful knowledgeable great customer service

Katie is an amazing person. I came in with my friends and she helped us all. She helped me pick out the most amazing water pipe. I only want Katie in the future. I only trust Katie to set me up with the right vape and water pipe.

Cory Bennett

Cory Bennett

πŸ‘ πŸ‘Ž 😐
Helpful Staff Knowledgeable Staff Good Product Selection Personalized Service

The staff is always helpful and knowledgeable. You can tell that the staff actually has experience with the products, and truly care about making sure you leave happy. I regularly buy my e-liquid here, and stop by to browse regularly. There is always something new and the store is constantly upgrading their displays and making a better experience overall.
Shoot they even remember my name. The personal touch is always present, and never fails to brighten my day. Thanks guys!

Saige Rice

Molly was great and helped me pick a flavor. She was nice and i love the shop.

Valerie Hammond

Valerie Hammond

πŸ‘ πŸ‘Ž 😐
Vape Shop Great Selection Helpful Staff Comparable Pricing

We don't go to Athens without stopping into the Silver Serpent! We have bought Vape mods, batteries, extra vape tips, replacement glass, alcohol, snacks... You name it they have something for everyone! Not having to order extra glass for broken vape tanks and tips on line is great! On our last trip I found they had Drag mods in stock and they even had the Emerald and Silver Mod I have had my eye on for a long time. It took 3 people to find the price of it but they were all courteous and very helpful. It was very comparable to on line pricing and in stock(haven't been able to find them on line, in stock)! They located the box, checked to make sure the mod was in perfect working condition and we were on our way.

Jenna Jackels

Jenna Jackels

πŸ‘ πŸ‘Ž 😐
Great Cost Best Customer Service Highly Recommend Helpful Staff

Best environment ever! Not only do they have everything you’d need (At a great cost), but they have the best customer service! Highly recommend, especially if you’re new to anything, they take the time to talk you through EVERYTHING (seriously spent almost an hour there talking to one guy about a product). I go there for the people, if I could give more than five stars I definitely would:)

Justin R

Justin R

πŸ‘ πŸ‘Ž 😐
Faulty Product Poor Customer Service

Good place for accessories and glass. Bout a faulty battery from them though brought it back next day after i fully tried to charge it and it didnt work. The dude looked me right in my face and told me "oh yea thats a faulty battery sorry....but we dont have any more batteries for you to PURCHASE. So take that as a warning, they wont care if the item doesn't work but they'll be quick to pawn it off.

Tyler Willis

Tyler Willis

πŸ‘ πŸ‘Ž 😐
Excellent Customer Service Wide Range of Products

Brent and Corey are the most friendly well mannered individuals you'll ever meet. I'd recommend this place to anyone looking for literally anything from vape supplies down to a snack! Unbeatable customer service! This is the only place to go!!! Don't waste your time at the import house! Go to silver serpent and ask for Brent or Corey! They will take good care if you! I'm super impressed!

Jonathan Hanlon

Jonathan Hanlon

πŸ‘ πŸ‘Ž 😐
Great customer service Knowledgeable staff Friendly atmosphere

Great store.friendly atmosphere and great customer service. The staff was very knowledgeable and went out of their way to help me out and make sure I was completely taken care of. I would definitely recommend stopping in and checking it out.

Joseph Plumer

Joseph Plumer

πŸ‘ πŸ‘Ž 😐
Rude staff Crazy mark ups Non-negotiable pricing Betrayed

Horrible experience. Rude staff. Crazy mark ups. Very non-negotiable pricing. Asked simple question to get refused a sale and being cussed out. I love to support local businesses, however after years of supporting I feel betrayed. I will no longer be a top spending customer. To be fair, Ordering online shows up on your porch. ✌🏿

Deborah Skivers

Deborah Skivers

πŸ‘ πŸ‘Ž 😐
Good Deals Friendly Staff Product Quality Slow Service Vulgar Music

I got good deals and the staff was very friendly and informative. Love that you check that products are in working order before leaving the store. Besides it took quite some time to have staff acknowledge me in the store I am a lover of music but the music was very vulgar

Add Review

Cleanliness
Comfort
Staff
Facilities
Your Score
Click here or drop files to upload