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Review of Utopia Pipe Shop

Utopia Pipe Shop: A One-Stop-Shop for All Your Smoking Needs

Utopia Pipe Shop, located at 82 S Main St, Wilkes-Barre, PA 18701, is a well-known smoke shop that has been serving the local community for years. The shop is a one-stop-shop for all your smoking needs, offering a wide range of products, including glass pipes, vaporizers, hookahs, rolling papers, and more.

Product Selection

The shop boasts an impressive selection of products, including locally blown glass pieces, custom-made glassware, and a variety of CBD products. Customers can also find a great selection of kratom, with many hard-to-find brands, strains, and extracts. The shop's inventory is constantly changing, so customers can always find something new and exciting to try.

Customer Service

The staff at Utopia Pipe Shop is friendly, knowledgeable, and always willing to help customers find what they need. Customers can expect a warm welcome and a relaxed atmosphere when they visit the shop. The staff is always happy to answer questions and provide recommendations based on customers' needs and preferences.

Accessibility

The shop is wheelchair accessible, with a wheelchair accessible entrance. However, the seating area is not wheelchair accessible. The shop is open seven days a week, with extended hours on weekdays, making it easy for customers to stop by and pick up what they need.

Payment Options

Utopia Pipe Shop accepts debit cards, credit cards, and NFC mobile payments, making it easy for customers to pay for their purchases. The shop does not offer delivery, but customers can enjoy a quick visit to the shop and take their purchases home with them.

Final Thoughts

Overall, Utopia Pipe Shop is a great place to shop for smoking accessories and related products. The shop's friendly staff, impressive selection of products, and convenient location make it a popular choice for locals and visitors alike. While some customers have noted that prices can be a bit high, many agree that the quality of the products and the level of customer service make it worth the extra cost. If you're in the Wilkes-Barre area and need smoking accessories or related products, Utopia Pipe Shop is definitely worth a visit.

From the business

"Wilkes-Barres head shop specializing in locally blown glass with a large selection of water pipes, hand pipes, and vaporizers. Like to roll? great we have shelves upon shelves of rolling papers as well as tobacco, hemp, and palm leaf wraps. We have Pennsylvanias biggest selection of Kratom & CBD products so stop in and talk to our friendly and knowledgeable staff and we'll do our best to make sure you walk out with a smile."

Amenities

  • Wheelchair accessible entrance
  • In-store shopping

Utopia Pipe Shop Reviews - 107

4.7
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Sklawz

Sklawz

👍 👎 😐
Friendly Staff Great Selection High Prices

Friendly knowledgeable people especially younger girl shorter w/ light brown blondish-hair) everyone always has positive attitude nice and atmosphere. Great selection of kratom and variety. Prices a little on the hi side but thas the price you pay for quality and instant gratification instead of ordering online. Good selection...of everything you would expect in a pipe/herbal shop. No love reurned for this review but I keep my posts honest and real.

Michael Murray

Michael Murray

👍 👎 😐
Excellent Customer Service Knowledgeable Owner

Asked the owner a question about a particular product through Google maps and he got back to me promptly with a detailed answer. They currently do not have what I'm looking for but will be stocking it in the near future. In his response he took the time to offer me comparable products along with asking for my number so he could call me when the product arrives this week. I appreciate the attention to detail in his answer and not just a quick "No we don't but we'll have it next week". I look forward to visiting the shop when I get back in town.

Imad “Emad” Elbattah

Imad “Emad” Elbattah

👍 👎 😐
Great Prices Nice Atmosphere Super Nice

the male owner , Bob is super cool. the store has everything your shopping for at great prices. nice atmosphere , and super nice as well

Mel Mel

Mel Mel

👍 👎 😐
Outstanding Customer Service Great Selection Hard to Find Brands

This shop is designed well. Plenty of room to browse. The customer service is outstanding. Ashley and Tyler know what they're talking about and are super friendly. I drive all the way from Hazleton just for their selection and service. The kratom selection here cannot be beat. They carry hard to find brands, strains, and extracts. No one in the area can compete with this place

Sarah McGraw

Sarah McGraw

👍 👎 😐
Great Quality Friendly Staff Local Products

Great place to shop! Chill environment, the staff is friendly and knowledgeable. Custom-made locally blown glass pieces, they also have great quality lower priced glass pieces, hemp wraps and a nice selection of CBD products. Always and amazing experience!

Andrew Blake

Andrew Blake

👍 👎 😐
Good Response Helpful Staff Good Prices Amazing Incense

Updates + Edits (9/4/21): Very nice response from owner, didn't see that and wasn't expecting it. Never did stop coming here, incense are amazing and the pieces are pyrex I believe. Found a very good daily driver piece and the prices seem good.

staff seems attentive and helpful

just fyi be careful parking out front I park down the road because some lady backed into my car in front, seems like a high traffic area on that corner.

**someone stole $50 from me not necessarily the stores fault but definitely plenty of undesirables around, (not even necessarily talking about the store, like the car accident outside lol). Great incense. be careful parking out front.

e e

e e

👍 👎 😐
Friendly Staff Unique Items Good Customer Experience

I LOVE this shop and the people who work there! Everyone is super nice and helpful. The prices aren't the best but they do carry a LOT of unique items and their inventory changes frequently. Very good buyer experiences!

William David

William David

👍 👎 😐
Quality Products Sales Tactics

Your average glass and smoke shop. Small but nice selection of quality glass pieces, vapes etc. Workers there could be slightly more attentive to customers. The worker that did help me was trying to sell me their most expensive products hard and was standoffish when asked information about cheaper products. Regular sales tactics.

Stone Horton

Stone Horton

👍 👎 😐
Overpriced Good Service Rewards Program Sales

They do have some items overpriced but that's how head shops stay open airbags never been a problem for me. Every time I go in greeted with fast food service, and you say you don't need help they usually stop asking annoying questions. Not to mention the rewards cards you can get stampeding the party's where you win a free spin on a prize, along with all of that they have sales pretty often.

Overall my favorite shop in the state.

Kristen Moyer

Kristen Moyer

👍 👎 😐
Knowledgeable Staff Reasonable Prices Wide Variety of Options Great Customer Service

Great place to get glass art and related items! Staff was extremely knowledgeable, helpful and friendly! Prices were resonable to me. We got kratom, a soap stone pipe and soda "safe". Only downfall I found was it was CASH only! Easy to spot and a nice size shop with so many options it is insane! It's been probably 15 to 20 years since I was in a place like this and I was very impressed! Ty to the gentleman who helped my husband and I. I wish I caught his name so I could give him credit but I was a bit out of it because I had surgery that day. Thank you all so very much!

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