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Review of GrassRoots

GrassRoots: A Women-Owned Business with a Wide Range of Products

GrassRoots is a unique business that caters to a variety of interests. The shop is located at 1575 N Lacrosse St, Rapid City, South Dakota, and offers a wide range of products, including tobacco, candles, cannabis, gifts, glass, herbs, herbal medicine, and pipes. The shop is open seven days a week from 9:00 am to 8:00 pm, making it convenient for customers to visit at their leisure.

The shop is owned and operated by women, and they take pride in providing a welcoming and inclusive environment for all customers. The shop is LGBTQ+ friendly and a transgender safe space, making it a comfortable place for everyone to shop.

GrassRoots offers several service options, including curbside pickup, in-store pickup, and in-store shopping. The shop is wheelchair accessible, with a wheelchair accessible entrance and parking lot. The staff is knowledgeable and always willing to help customers find what they need.

One of the unique features of GrassRoots is the prize wheel that customers can spin for a chance to win a prize if they spend over a certain amount. The shop also accepts debit cards, credit cards, and NFC mobile payments, making it easy for customers to pay for their purchases.

The shop has received mixed reviews from customers. Some customers have praised the shop for its knowledgeable staff, wide range of products, and excellent customer service. Others have criticized the shop for its high prices and inconsistent customer service.

Despite the mixed reviews, GrassRoots remains a popular destination for those looking for a unique shopping experience. The shop's wide range of products and inclusive environment make it a must-visit for anyone in the Rapid City area.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Curbside pickup
  • In-store pickup

GrassRoots Reviews - 61

4.3
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Nick Daiss

Nick Daiss

👍 👎 😐
Great Service Knowledgeable Staff Highly Recommended

Great local shop!! Lily did a awesome job completing my order on the phone and educating me on CBD oil. Highly recommend 🤙

Raven Walters

Raven Walters

👍 👎 😐
Friendly Staff Helpful Great Selection Free Item CBD Salve

The staff is very friendly and helpful. I went in for a trippy face mask and left with my new favorite pipe. I also got to spin the wheel and pick a free item which I picked the cbd salve because it's amaaaazzzzzingggg!!!!

Joseph Bennett

Owner very knowledgeable with merchandise. Prices are very reasonable as well.

Big Mike

Big Mike

👍 👎 😐
Friendly Staff Reasonable Prices Knowledgeable Staff

Went in earlier today and I got to say the staff was amazing I didnt catch the names sadly but it was 1 male and female super friendly seemed to have good knowlodge on the products they sold. Prices aren't to bad a must stop for any smoker. Thank you guys

HANNAH WATLAND

HANNAH WATLAND

👍 👎 😐
CBD Kratom Accessories Best Store Great Selection

Amazing store with a ton of options for CBD, kratom, and accessories. I guess thats why it was voted best in the Black Hills this year! Its the only place I go for my CBD and kratom needs!

Kristi Lopez

Kristi Lopez

👍 👎 😐
Helpful Staff Good Product Knowledge Loyalty Program

The staff is very nice and helpful with qeustions on there products! I like the punch card program they have for purchasing Kratom!

robert may

robert may

👍 👎 😐
Helpful Workers Clean Shop Wide Variety of Products

The workers are helpful. The shop looks clean and it smells clean. Wide variety of products from glass pipes I come to get or CBD for my dog.

Matthew Luebeck

Very nice shop. Friendly staff, quality merchandise, convenient location.

Toni Hauck

Girl working was very helpful!

Heather Weston

Heather Weston

👍 👎 😐
Rude Staff Poor Customer Service

Female worker was rude. She never smiled. Didn’t have any answers for my questions. I even said thank you & she did not respond lol wow! Thanks for showing me where not to go ✌🏼

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GrassRoots Hours

  • Monday 9 AM to 8 PM
  • Tuesday 9 AM to 8 PM
  • Wednesday 9 AM to 8 PM
  • Thursday 9 AM to 8 PM
  • Friday 9 AM to 8 PM
  • Saturday 9 AM to 8 PM
  • Sunday 9 AM to 8 PM