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Review of The Vape Loft - Vape + CBD

The Vape Loft - Vape + CBD: A One-Stop Shop for All Your Vaping Needs

The Vape Loft - Vape + CBD is a local business that offers a wide range of products and services for vaping enthusiasts. Located in Birmingham, Alabama, this shop is a go-to destination for anyone looking for high-quality vaping products, including e-cigarettes, vaporizers, e-liquids, and accessories. The store also offers a variety of CBD and Delta-8 THC products.

Service Options and Accessibility

The Vape Loft - Vape + CBD offers in-store shopping and quick visits for customers who want to get in and out quickly. The store is wheelchair accessible, with a wheelchair accessible entrance and parking lot, making it easy for customers with disabilities to access the store.

Product Range

The Vape Loft - Vape + CBD has a wide range of vaping products, including e-cigarettes, vaporizers, e-liquids, and accessories. The store also offers a variety of CBD and Delta-8 THC products. The staff is knowledgeable and helpful, and they take the time to help customers pick the right products for their needs.

Clean and Organized Store

The Vape Loft - Vape + CBD is a clean and organized store that offers a comfortable shopping experience for customers. The store has comfortable couches, barstools, and a porch where people can chill and vape outside. The store is well-lit and well-organized, making it easy for customers to find what they need.

Customer Service

The staff at The Vape Loft - Vape + CBD is friendly and knowledgeable. They take the time to help customers pick the right products for their needs and are always willing to answer questions. The staff is also patient and helpful when customers have mechanical issues with their vape products.

Customer Reviews

While there are some negative reviews of The Vape Loft - Vape + CBD, the majority of customers have had positive experiences with the store. Customers have praised the staff for being knowledgeable and helpful, and for taking the time to help them pick the right products. Customers have also praised the store for being clean and organized, and for offering a comfortable shopping experience.

Please note that the store has a policy of requiring customers to purchase items while present, which some customers have found inconvenient. Additionally, some customers have had negative experiences with specific staff members. However, these negative experiences appear to be isolated incidents, and the majority of customers have had positive experiences with the store and its staff.

Conclusion

The Vape Loft - Vape + CBD is a one-stop shop for all your vaping needs. With a wide range of products and knowledgeable staff, this store offers a comfortable shopping experience for customers. While there are some negative reviews, the majority of customers have had positive experiences with the store and its staff. If you're looking for high-quality vaping products and accessories, The Vape Loft - Vape + CBD is definitely worth checking out.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store shopping

The Vape Loft - Vape + CBD Reviews - 136

4.7
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Jonathan Madanat

Jonathan Madanat

👍 👎 😐
helpful staff great customer service highly recommend

Man! Heather helped me out! She took me step by step through the process of picking out the PERFECT vape for me. She was right! She was super patient and sweet. Highly recommend this shop for all your vape needs!

D. Crawford

D. Crawford

👍 👎 😐
Friendly Staff Good Prices Great Service

Today was the second day in the last two weeks that I had to go in there. Each time a guy name Kenneth helped me. Friendly and courteous with no problems assisting me with my supplies . They will help you and save you money at the same time. As long as they are open they have a new customer. Great place to go for your vaping needs.

Angie Taylor

Clay was such a nice guy! Very patient and helpful. Set up my starter kit for me and explained every question I had for him. Definitely glad I came here for my first vape purchase. Thanks so much guys!

Susie Mccombs

Love the people who work there 😁

Derick R

Derick R

👍 👎 😐
Friendly Staff Knowledgeable Staff Good Customer Service

Friendly and knowledgeable staff. This was my first time making a purchase of Mr. Salt-E Liquid. I was lost as to what the flavors were and strengths. The gentleman explained them each with enough detail, that I was able to select an enjoyable flavor. A+

rachel gregory

rachel gregory

👍 👎 😐
Poor Customer Service Low Quality Products

Wish I could give this place 0 stars. The blonde girl who works there is so mean & the company should rethink their staffing. products there break everytime. WORST vape store in Birmingham by far.

Trina Owens

Trina Owens

👍 👎 😐
Poor Customer Service Unhelpful Salesperson No Returns Policy

Talk about customer unsatisfaction!!!
I went in to buy a coil and ended up buying a brand new kit from the recommendation of the salesperson.Two more customers had come in while I was looking and I stepped aside and allowed her to assist them . She asked if I was ready and I asked about another vape in the same line as the one I was interested in. She told me it was an updated version had an internal battery and was more expensive. Then asked if I was ready as another customer came in. I paid and left drove a mile and turned around thinking I had rather pay the extra than deal with batteries. I go back in and tell her and she says so your gonna get that one also? I said no I wanted to trade the one I had just purchased not 5 min ago. She said she was sorry but she couldn’t do that her boss would be upset . I could only exchange with a defect. I mean really! I just bought it. WILL NEVER USE THAT STORE AGAIN!
Also I had been there before and asked if they kept a record and she said no but when I looked at my text it plainly shows my previous visit. The vape I bout was marked down I feel like the reason it wasn’t allowed to be returned was due to this reason. Very bad Custer relations.

Stephen Foster

Stephen Foster

👍 👎 😐
Clean Well-organized Knowledgeable employees High standard

the shop here is clean and well organized. there are tons of Vape Loft locations and they are always kept to a high standard. the employees are very knowledgeable and current on all the new tech coming out.

Andrew Downs

Andrew Downs

👍 👎 😐
Helpful Staff Poor Quality Products Good Customer Service

Very good, really nice and knowledgable staff, however I bought an ego-t style battery that shocked me and then got it replaced with another battery that had the same problems. When it comes to their cheaper products, they kind of suck, but the staff was incredibly helpful and when I chose to return my battery they reimbursed me in full even with the loss of my receipt, I highly recommend this place even though the product sucked, they were helpful and willing to work with me.

T Randall Grauel

T Randall Grauel

👍 👎 😐
Good Selection Customer Oriented Helpful Staff Knowledgeable

Good enough selection, customer oriented environment... rather than a hangout - type atmosphere. EXCELLENT people. CLAY is really knowledgeable and extremely patient & helpful. Wish I had known about this place when I began vaping. Will go out of my way to do business with these guys from now on 👍.

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