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Lotus Vape & Smoke Shop - Fort Myers (Unit 138) Logo

Lotus Vape & Smoke Shop - Fort Myers (Unit 138)

4.7

321 reviews

Review of Lotus Vape & Smoke Shop - Fort Myers (Unit 138)

Lotus Vape & Smoke Shop - Fort Myers (Unit 138) is a tobacco shop, clothing store, gift shop, and hookah bar located in Fort Myers, Florida. The shop offers a variety of products, including glassware, smoke accessories, vapes, and clothing. The shop is open from 10:00 AM to 9:00 PM from Monday to Saturday.

The shop offers several service options, including in-store pickup and in-store shopping. However, delivery is not available. The shop is wheelchair accessible, with a wheelchair accessible entrance and parking lot. The shop also offers quick visits, making it easy for customers to get in and out quickly.

The shop accepts debit cards, credit cards, and NFC mobile payments. The shop's primary category is a tobacco shop, and it has received mixed reviews from customers. Some customers have praised the shop's staff for being knowledgeable and friendly, while others have criticized the shop for selling damaged products and refusing to exchange or refund them.

Despite the mixed reviews, the shop has a great selection of products, including unique glassware and various smoke accessories. The staff is polite and helpful, explaining how certain pieces are used. The shop also offers a great selection of vapes, and customers can try them in-store before purchasing them. If a vape doesn't work, the shop will exchange it right away.

The shop's staff is knowledgeable and friendly, making customers feel welcome as soon as they walk through the front door. The shop has a clean and dope atmosphere, with crazy amounts of pipes and other accessories. The shop's pricing is reasonable, making it a great place for customers to find what they want every visit.

Overall, Lotus Vape & Smoke Shop - Fort Myers (Unit 138) is a great place for customers to find unique products and accessories. The shop's staff is knowledgeable and friendly, and the shop has a great selection of vapes and glassware. While some customers have had negative experiences with the shop's products, the shop's staff is always willing to help customers find what they need.

From the business

"Smoke Shop - Head Shop - Tobacco Shop - Cigar Shop - Vape Shop - E-Liquids - Mods - Rolling Papers - Hookahs - Hookah Tobacco - Grinder - Water Pipes - Kratom - CBD - CBD Oil -Novelties - Oil Rigs - Vaporizers - Mods - T shirts - Gift Items - Incense - Candles - Cigar Novelties - Silicon Pipes - Acrylic Pipes - Ashtrays - Detox - Stch Cans - Rolling Papers - Wraps - Hemp Oil - Raw Papers - BackWood Cigars - Disposable Vapes and Many More ."

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store pickup
  • In-store shopping

Lotus Vape & Smoke Shop - Fort Myers (Unit 138) Reviews - 321

4.7
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Emily F.

Emily F.

πŸ‘ πŸ‘Ž 😐
Expensive Price Increase Disappointed

LoveDthis place! Everyone is so knowledgeable and they answered all of my questions. The owner and crew are very nice. However:
UPDATE: So I went in yesterday to get my Kratom. The same thing I always get and was told my total wase $65 ! It's gone from $50 to $55 to $57 to $65 and I paid cash. Usually charged a little to use my card, but I even did cash to avoid the upcharge of using the card. Guys I really love this place but the price for my product went up $15. It's to much for 100 caps. Very disappointed.

Nicole Speight

Nicole Speight

πŸ‘ πŸ‘Ž 😐
Fun Shop Knowledgeable Staff Passionate Staff Cool People

What a fun shop!!! I can’t say enough about the crew there, especially Kristen and Phil! They are knowledgeable and passionate about their products, and are all around pretty cool people!

Brittany

Brittany

πŸ‘ πŸ‘Ž 😐
luxury accessories novelty gifts organized store friendly owner fair prices female oriented gifts

The top Fort Myers head Shop for leaf related luxury accessories, novelty gifts, smoke eliminating soy candles, and did I mention their awesome sock line? I bought 5 pair for Christmas Gifts and one of the pairs I gave to my new boyfriends mom. She loves/wears baby blue and white clothing at age 73 and highly conservative, and she loved the leaf patterned β€œcute” socks.
I was in shock and admiration when she coyly showed me her cute new socks on the way to church on Christmas Eve! πŸ™πŸ™‹πŸ»β€β™€οΈπŸ€£. God is real.
The prices are fair and store is very organized. The owner is friendly and helpful. One thing; I Would love to see sales, industry discounts, or point system app buying items from time to time.
Please buy some female oriented gifts, luxury accessories or literally anything. We need one item guys, just asking for one ☝️! Very impressed and since, I’ve have sent many patients to this store due how professionally run and organized your shop is. πŸ’š

katy michelle

katy michelle

πŸ‘ πŸ‘Ž 😐
Great Experience Helpful Staff Wide Product Range

Went in because it was close to my work & was so surprised and happy about my experience. The shop has so many different products including incense holders, incense and cool smoking accessories among other cool glass pieces. Both employees working were very sweet & helpful when explaining the products including the peach OG kush candle I just bought! Definitely will come back for further smoking purchases!

Mitchell Gaynor

Mitchell Gaynor

πŸ‘ πŸ‘Ž 😐
helpful staff great location good service

Was in town for a couple of days and in need of some great assistance. Bailey was super helpful getting me what I needed to survive the holidays with my girlfriend's family!

So glad I found this place and will be back next winter!

Angelia Resto

Angelia Resto

πŸ‘ πŸ‘Ž 😐
Helpful Staff Great Selection

I can definitely say that this is the best smoke shop I've been to. Every time I go in they are always able to answer any of my questions and very helpful. This place is always my go to place for anything I need. Thank you guys. You guys are really great.

Brittany Azzarello

Brittany Azzarello

πŸ‘ πŸ‘Ž 😐
Expensive Poor Customer Service Outdated Products

Large selection is the only thing I can say in a positive manner. They charge you 8$ just for using a debit card supposedly because of the machine they choose to use for payment. I've never heard of such a thing. Customer has to pay for the device they decide to use for payment? Square doesn't even charge that much if you decide to make the customer pay. The boy who works knows nothing about vapes other than the one he smokes which is outdated and for cloud chasers not for people trying to quit smoking.the prices are already through the roof some of the highest prices I've ever seen. Supposedly I'll get a free gift for leaving a review, we'll see.

nil o

nil o

πŸ‘ πŸ‘Ž 😐
Wrong Product Forced Purchase Bad Customer Service

Went in for puffco atomizer told them it was for the cheaper model gave me wrong one I came back to replace. GUESS WHAT THEIR BOSS SAID.....NO WHEN YOURE EMPLOYEE GAVE ME THE WRONG PRODUCT. Because the product I asked for cost 40$ less I had to buy extra things I didn’t want. Since I was forced to spend money because I’m getting denied a refund I stocked up on joint papers and a expensive lighter. I’m checking the bag this morning and the lighter has no juice in it and the 6 joint papers that I bought were the wrong ones I told her quarters she gives me kings all six packs. So no I’m gonna go in for a 3rd time and never going back. P.s i went somewhere else to buy more joint papers that morning instead of going back for the right ones

Amanda

Amanda

πŸ‘ πŸ‘Ž 😐
satisfied customer knowledgeable staff good customer service

After meeting with Kristen today, I truly am a satisfied customer. She answered all my questions with a lot of knowledge and helped me find all of the products that I was looking for. I will be back!

angela vieira

angela vieira

πŸ‘ πŸ‘Ž 😐
Price Gouging Poor Quality Bad Customer Service

Be careful for price gouging, for example, I figured that rather than buying hydration packs from Boveda.com, I'd support a local business. I asked for 10 hydration packs, and thought something seemed off when it rang up to $55 (but was in a rush, so I figured I'd look into it when I got home). Well when I got home I realized that the hydration packs were not only old and crystallized, but that when you buy them from Boveda it's only $15 for ten of them!!! So they over charged by $40, and gave old packs. When I asked for a refund the best they could do was a store credit and some attitude (and that was after calling the owner).
The worst part? I still have the receipt for $55 and when I went to use my store credit today, they only gave me $47 and gyped me $8. There are plenty of other local smoke shops to support ✌️

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Lotus Vape & Smoke Shop - Fort Myers (Unit 138) Hours

  • Monday 10 AM to 9 PM
  • Tuesday 10 AM to 9 PM
  • Wednesday 10 AM to 9 PM
  • Thursday 10 AM to 9 PM
  • Friday 10 AM to 9 PM
  • Saturday 10 AM to 9 PM
  • Sunday