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Review of Head west Smoke Shop

Head West Smoke Shop: A One-Stop-Shop for All Your Smoking Needs

Head West Smoke Shop is a popular local business located in Orlando, Florida. This shop is a one-stop-shop for all your smoking needs, offering a wide range of products, including tobacco, cigars, vaporizers, hookahs, and more. The shop is open seven days a week, making it convenient for customers to drop by at any time.

Service Options

The shop offers a variety of service options to customers, including curbside pickup, in-store pickup, and in-store shopping. Unfortunately, delivery is not available at this time.

Amenities and Accessibility

Head West Smoke Shop is a wheelchair-accessible business, with a wheelchair-accessible entrance and parking lot. The shop also offers free Wi-Fi to customers, making it easy to browse and shop for products.

Crowd and Planning

The shop is LGBTQ+ friendly, creating a welcoming environment for all customers. For those who are in a hurry, the shop offers quick visits, allowing customers to get in and out with ease.

Payments

Head West Smoke Shop accepts a variety of payment options, including debit cards, NFC mobile payments, and credit cards.

Products and Services

Head West Smoke Shop offers a wide range of products, including tobacco, cigars, vaporizers, hookahs, and more. The shop also offers a variety of smoking accessories, such as lighters, rolling papers, and pipes.

The shop's employees are knowledgeable and helpful, providing excellent customer service to all customers. They are always willing to answer any questions customers may have and provide recommendations on products.

Hours of Operation

The shop is open seven days a week, with varying hours of operation. On weekdays, the shop is open from 9:00 am to 9:00 pm, and on weekends, it is open from 9:00 am to 10:00 pm.

Customer Reviews

Customers have left positive reviews for Head West Smoke Shop, praising the shop's cleanliness, friendly staff, and wide selection of products. One customer noted that the shop's employees are "very friendly and educated on the products they sell." Another customer mentioned that the shop's owner is "very respectable and kind."

Please note that Head West Smoke Shop does not offer delivery services at this time.

From the business

"We provide Cigars, CBD, ◇elta 8, ◇10 , hookah, rolling papers, glass pipes water pipes, E- Cig and vapes, dab, seahorse, hemp wraps, raw, hemp wellness, game, puffco, fume, airbar, coils, blazy Suzanne, smoke, G pen, cartridges, flower, uni, ooze, batteries, 510, 420, incense, scents, air freshers, candels, luxurious wine, shisha, fakher, starbuzz, gifts, grabba, backwoods and Bitcoin Atm available"

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Curbside pickup
  • In-store pickup
  • In-store shopping

Head west Smoke Shop Reviews - 98

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
gilligun productunes

gilligun productunes

👍 👎 😐
great prices excellent customer service convenient location

Man I love this store got great prices excellent customer service and it's convenient for me cuz it's close very close LOL

Adam Lowdermilk Vlogs

Adam Lowdermilk Vlogs

👍 👎 😐
Great store High quality products Knowledgeable staff

Great store. By far my favorite store in Orlando. All their products are high quality and the people who work here know what they are talking about!!

Jerome Burgman

Best place ever!! Love this smoke shop

COZMIC GAMES

Great bars and amazing customer service and Harry has a great personality

LIFE OF G

Great customer service feels like everyone is family.

Anon Nona

Anon Nona

👍 👎 😐
Poor Quality Bad Customer Service Expensive

I usually have a great experience at this smoke shop, but I’m definitely gonna be going to another shop. I buy vapes from this store often, but many of them have been getting clogged and stopped working (each vape is $30-$50; I’ve spent over $150 on vapes from this store and every single one of them has had a problem). I told the worker about this issue and he recommended that I buy one of the more expensive vapes since it has more “vents” which prevent clogging. 4 days after buying this vape for nearly 50 DOLLARS (insane, right?) it stops working completely. Not a single light is turning on even after I charged it (not even clogged, the battery just stopped working out of nowhere). I called the shop asking for troubleshooting and all he says to me is “We can’t do anything about it, sorry.” Really? After being a loyal customer and tipping every single time I come here? Never again. Plenty of other smoke shops that have the same stuff (or even better) for cheaper. I only came here for the good customer service but after this experience I’m never stepping foot in the store again.

EDIT: So you’re going to completely disregard the fact that I told you that the troubleshooting methods that I used weren’t working? All you told me to do is plug it in and try to use it (which I told you that I did already). “We’re not the ones to leave our customers in the dark” after you literally told me “Sorry, there’s nothing we can do about it.” REALLY? Now that I made a 1-star review you bring up that I can bring the vape to the store. Did you ever mention that during our phone call? Where was this fake “customer service” energy during our phone call? Trying to save face & lying isn’t going to make me come back to this store. Is it my fault that a vape (that I honestly used for only 2 days since I was preoccupied with work the other 2 days) randomly stops working even while being nearly full? I’ve CONSTANTLY had issues with every single vape that I buy from you guys & I told you this in store. Did you forget to mention that in your reply as well?

Derrick A

Stopped by here while In defy . great place & wonderful service

Riley Samsmith

THIS IS THE SHOP!!! You don’t need to go anywhere else Harry can help you out with everything!

Tiffany Spence

Tiffany Spence

👍 👎 😐
Great Customer Service Friendly Staff Highly Recommended

I always come here and they are very nice , great customer service always very friendly…always stocked up very well highly recommended

Danielle Davis

great customer service, say hey to harry

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