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Review of South Side Smoke Shop

South Side Smoke Shop: A One-Stop Shop for Smoking Essentials

South Side Smoke Shop is a locally owned and operated tobacco and supplement store located in Chicago, Illinois. The shop is owned by a Latino and women, and they have been serving the community for several years. The shop is a one-stop destination for all smoking essentials, including pipes, vaporizers, rolling papers, and other smoking accessories.

Service Options and Accessibility

South Side Smoke Shop offers a wide range of service options, including curbside pickup, in-store pickup, and in-store shopping. The shop is wheelchair accessible, and they have a wheelchair accessible entrance. The shop accepts debit cards, credit cards, and NFC mobile payments, making it easy for customers to make payments.

Product Selection and Quality

The shop has an extensive selection of smoking essentials, including pipes, vaporizers, rolling papers, and other smoking accessories. The products are of high quality and are sourced from reputable manufacturers. The shop also offers a wide range of supplements, including vitamins and other health supplements.

Customer Service

The staff at South Side Smoke Shop is knowledgeable and friendly. They are always ready to assist customers in finding the right product for their needs. The staff is also knowledgeable about the products they sell and can provide customers with information about the products.

Hours of Operation

The shop is open seven days a week, from Monday to Saturday, from 9:00 am to 7:00 pm. On Friday and Saturday, the shop opens at 10:00 am and closes at 7:00 pm. The shop is closed on Sundays.

Customer Reviews

Customers have praised South Side Smoke Shop for its excellent customer service, knowledgeable staff, and high-quality products. Customers have also appreciated the shop's wide range of smoking essentials and supplements. However, some customers have complained about the shop's no-return policy and the quality of some of the products.

Overall, South Side Smoke Shop is a great destination for smoking essentials and supplements. The shop offers a wide range of products, high-quality products, and excellent customer service. The shop is open seven days a week, making it convenient for customers to shop at their convenience.

From the business

"Our doors are open and we welcome you to stop in and check out all the new toys our store has to offer. Located in the heart of midway we pride ourselves on bringing quality products at a fair price. We carry all Raw cones and products have a wide variety of CBD, glass pipes, oil rigs and super headies glass for the glass connoisseur. We carry more than 30 different paper selections. Within our walls you will find all sorts of rolling tobacco, cigars, and cigarillos and detox. We guarantee not to disappoint :) For your convenience there is additional parking directly behind the building. Stop in and check out the smoke shop near you!!"

Amenities

  • Wheelchair accessible entrance
  • Curbside pickup
  • In-store pickup
  • In-store shopping

South Side Smoke Shop Reviews - 199

4.4
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Pamela Estrada

Pamela Estrada

πŸ‘ πŸ‘Ž 😐
CBD infused great customer service polite staff highly recommend

Went to buy a CBD infused, lotion for back and sore muscle pain. Totally got what I wantred and had great customer service. The guy working was very polite and did all he could to assist us. Will totally be coming back! Highly recommend! :))

Karen Sanchez

Karen Sanchez

πŸ‘ πŸ‘Ž 😐
Helpful Staff Great Service Good Deals Welcoming Environment Knowledgeable Staff

I go here for my brothers CBD oil. They are always very helpful and explain every detail of each oil. I give them five stars because the service is great and so are the deals and offers. I would recommend anyone to go here because they always make you feel welcomed and help you better understand CBD or anything you ask about in that aspect.

Vatodabs

Vatodabs

πŸ‘ πŸ‘Ž 😐
Great customer service Wide selection of products

Bought a vape worked great ! Bought another had an issue and was able to get it fixed bkus of course had my receipt. They have great customer service and carry everything in one spot. .

Raul Villarreal

Raul Villarreal

πŸ‘ πŸ‘Ž 😐
Professional Patient Clean Shop Organized Eye Candy Affordable Prices Good Location Recommended for Elderly

Jonathon was so professional and patient with a newbie like me. He was like an old friend and treated me great! The shop is clean and very organized. Eye candy everywhere. I would rather be here than pay 75% more in the suburbs or Northside. Gonna bring my abuelita for knee pain

Michael Van Camp

Not open when they say they are supposed to be open.

Sahana Kamath

Sahana Kamath

πŸ‘ πŸ‘Ž 😐
Knowledgeable Staff Great Suggestions Wide Range of Products

Wanted to start using vapes and LOVED the knowledgeable staff here who answered all my novice questions, gave me great suggestions and let me know of the products best suited for my needs.
The range of products available is amazing and I can't wait to keep coming back to try more products!!

XGC β€œXGC Chicago” Chicago

XGC β€œXGC Chicago” Chicago

πŸ‘ πŸ‘Ž 😐
Disappointing Selections Expensive Hidden Costs Not Recommended

I came here to buy coils and juice and was disappointed with the selections. However, I bought a 100ml of a fruit mix for $19.99 and was told I have to pay and extra cost ($5.00) to add nicotine!! 🀬 Since I have nicotine at home I chose not to add nicotine. I definitely won't return here again nor would I recommend anyone to go here!

German Valadez

German Valadez

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Defective Products

STAY AWAY FROM THIS SHOP.
No professionalism with any of the staff. My friend purchased a rig there and no he wasn't trying to watertest anything on the wall as the owner said to his review. She was there for 2 minutes before she left so I don't see how she would know what happened in the shop. From other reviews i read i see that they have a habit of selling defective glass to people. The fact that their go to move is to point at an all sales final sign tells me this isn't the first or last time someone has been ripped off.
STAY AWAY FROM THIS SHOP!!

In response to the owners reply: it's not my fault you don't remember seeing me there because I remember you standing by the register before taking off. You were there 3 minutes tops. So idk where you get all this information you present as facts. I bought some filters check your sales log. Your shop was called immediatly after finding the damage and your sales associate said he needed to check with the owner when she comes back BECAUSE SHE WASN'T THERE!! So go ahead and think your being attacked, I'm trying to help people not waste $180+ on defective subpar glassware. I used to bring people in because the short Hispanic guy gave me discounts accordingly for bringing in customers, but now I don't want people associating me with getting ripped off.

Hector F

Hector F

πŸ‘ πŸ‘Ž 😐
Rude Customer Service Poor Attitude

Called in asking for synthetic urine and the lady was very rude and judgemental. Hung up on me and didn't even want to answer any more calls. First and last time ever calling. Called the smoke shop on 59th kedzie and their customer service was awesome. And they carry synthetic urine. She was so rude I almost feel like driving and wasting my time to curse that female dog out. But not worth it. Learn how to talk to people lady,not judge.

Aj Masari

Aj Masari

πŸ‘ πŸ‘Ž 😐
Knowledgeable Staff Wide Selection Great Prices

Amazing prices very knowledgeable in the devices polite and courteous went and needed something hard to find but they had it there. Very wide selection for all your smoking needs im happy with the slick i purchased

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