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Review of Cloud 9 Vape and THC Dispensary

Cloud 9 Vape and THC Dispensary: A Women-Owned Herbal Medicine Store

Cloud 9 Vape and THC Dispensary is a women-owned herbal medicine store located in Hilton Head Island, South Carolina. The store is known for its wide range of products, including vape devices, vape juice, delta-8, wax devices, pods, and many more. The store is open seven days a week, from Monday to Saturday, from 11:00 AM to 7:00 PM, and on Sunday from 12:00 PM to 6:00 PM.

Service Options

Cloud 9 Vape and THC Dispensary offers a variety of service options to its customers. The store has in-store shopping, in-store pickup, curbside pickup, and online care options available. However, the store does not offer delivery services.

Accessibility and Crowd

The store is wheelchair accessible, with a wheelchair accessible entrance and parking lot. The store is also LGBTQ+ friendly, making it a safe and welcoming space for everyone.

Customer Service

Cloud 9 Vape and THC Dispensary is known for its excellent customer service. The staff is knowledgeable, friendly, and always willing to help customers find what they need. Customers have praised the staff for their patience, helpfulness, and accommodating nature.

Quick Visit

Cloud 9 Vape and THC Dispensary is an ideal place for a quick visit. The store has a great selection of products, making it easy for customers to find what they need quickly. The staff is also knowledgeable, which means that customers can get the help they need without spending too much time in the store.

Payments

The store accepts debit cards, credit cards, and NFC mobile payments, making it easy for customers to pay for their purchases.

Reviews

Customers have praised Cloud 9 Vape and THC Dispensary for its excellent customer service, wide range of products, and knowledgeable staff. Customers have also appreciated the store's welcoming and accommodating nature, making it a great place to visit for anyone looking for herbal medicine products.

If you're looking for a women-owned herbal medicine store with excellent customer service, a wide range of products, and a welcoming atmosphere, Cloud 9 Vape and THC Dispensary is the place to go. With its knowledgeable staff and quick visit options, the store is an ideal destination for anyone looking for herbal medicine products in Hilton Head Island, South Carolina.

From the business

"GPS: (Village Exchange) for best directions. We are in the back of lot. I have been helping people find healing benefits using CBD and quit smoking tobacco since 2015. It is my passion and privilege to help you improve your health and wellbeing!! CBD Vape Cannabis E cig pain management recovery health injury wellness pain relief muscle ache Best CBD, CBN, CBG, CBC and Delta8."

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Curbside pickup
  • Has online care
  • In-store pickup
  • In-store shopping

Cloud 9 Vape and THC Dispensary Reviews - 93

4.4
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Timothy Joseph

Timothy Joseph

πŸ‘ πŸ‘Ž 😐
Love Awesome vibe Art work Helpful

Love this place! Awesome vibe with all the art work. Zen is the man. He is very helpful if you aren’t sure what you want.

Jennifer Moleski

Jennifer Moleski

πŸ‘ πŸ‘Ž 😐
Friendly Staff Good Service Welcoming Atmosphere Possible Repeat Customer

I walked in the door, and immediately felt welcomed and complimented on my tanπŸ˜‰.
During our 2 week stay, at South pines, we made two trips to check things out. I’ll be looking them up when I return next year! Thank you for the great help, service and gratitude you showed us!!
P.s. do you deliver? The pods to my vaporesso, apparently are not sold in my area of Ohio.

Brittany Smart

Brittany Smart

πŸ‘ πŸ‘Ž 😐
Great Customer Service Quality Products

This is my go to place for vape juice and CBD! I love the family run atmosphere and they are extremely accommodating to my special requests. I wouldn't ship anywhere else! ❀️

K B

K B

πŸ‘ πŸ‘Ž 😐
Friendly Staff Knowledgeable Welcoming Atmosphere Recommend

The guy working (we didn’t catch his name and I hate that) was extremely nice and knowledgeable. We were from out of town, but he made us feel like regulars and right at home! We visited several other vape shops looking for a particular juice that cloud 9 was out of at the time, and none of them were as friendly, welcoming and informed as this one! Would recommend to anyone in the area.

Denise Powers

Denise Powers

πŸ‘ πŸ‘Ž 😐
Great Selection Excellent Service Knowledgeable Staff Personal Recommendations Clean Setting Friendly Dog

Great selection and excellent service. He is knowledgable about every product and able to make personal recommendations.
Visiting from out of town, and will certainly return!
What a great casual and clean setting. The dog is a sweetheart, too!

Salil Mahajan

Salil Mahajan

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Defective Product Rude Associate

Bought a mod and some juice. Customer service was great when we bought the mod, however the situation quickly devolved from there. We made sure with the associate if any problems arose we would be able to come back and exchange the mod. On day 4, the mod started to die after a couple hits and restart. So, we went back and the associate that originally sold us the mod refused to help and claimed the mod β€œfunctions perfectly.” The associate mentioned that they β€œhave no idea what these mods are supposed to do,” which begs the question: if you know absolutely nothing about a mod, then why is it being sold at your store? The associate also tested the mod themselves and said β€œyeah you’re right it is running low.” Yet, even after acknowledging an issue existed, the associate refused to help. The associate then told me to come back β€œin a couple days” to talk to the owner, which again makes no sense as this is a tourist destination and people come and go all the time. Unfortunately this associate was unwilling to help, rude, and dismissive of any issues. Unfortunately, this has been the worst experience of Hilton Head. My business will be going to a different vape shop on this island.

Tracy Dumas

Tracy Dumas

πŸ‘ πŸ‘Ž 😐
Helpful Staff Great Selection Effective Product

Karma was awesome helping me choose a new e-cig!!! Thank ya ma’am, haven’t smoked a cigarette since we left your shop πŸ˜‰ Day 5 and counting!

Alex Gardner

Alex Gardner

πŸ‘ πŸ‘Ž 😐
Great Service Well-Stocked Store Friendly Atmosphere

Karma was great and got me taken care of quick and fast. She has all the coils I needed for 5 different tanks. Just great vibes and chill type of place. Very inviting I hope to be returning again soon.

Tim Bell

Tim Bell

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Lack of Knowledge Inconvenient Hours

They sell you vapes that no one else has a coils for. The instruction for the vape shows a 1.0Ξ© regular coil for the device. Yet when I asked for the replacement of said coil the blonde lady who sold me the device told me she never heard of it. So I find the booklet to bring it in. The site says 11:00 A.M. is when the store opens. I show up about 5 minutes until 11:00A.M. I waited until 5 after I could see the lady inside but she just didn't open. So now I'm wasting more time writing this review.

Brianna Kempf

Brianna Kempf

πŸ‘ πŸ‘Ž 😐
Friendly Owner Great Vibes Relaxing Atmosphere Amazing Dog

The owner is extremely nice. She’s very helpful with everything. The whole area has great vibes and is super chill. There’s a dog there who’s amazing and sweet. I’ll definitely come back next time I’m in Hilton Head.

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