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Review of Perfect Tobacco Smoke Shop

A local tobacco, cigar, and hookah store in Dallas, TX

Perfect Tobacco Smoke Shop is a local business that specializes in providing high-quality tobacco products, cigars, and hookahs to its customers. Located at 738 Jefferson Blvd, Dallas, TX 75208, this smoke shop is a popular destination for those who are looking for a wide selection of smoking products.

Products and Services

Perfect Tobacco Smoke Shop offers a wide range of smoking products, including:

  • Tobacco
  • Cigars
  • Hookahs
  • Vapes
  • Delta 8
  • Water pipes
  • Hand pipes
  • Accessories

The shop also offers a variety of services, including curbside pickup, in-store pickup, and in-store shopping. However, delivery is not available at this time. Perfect Tobacco Smoke Shop is open every day from 10:00 AM to 10:00 PM.

Customer Reviews

Perfect Tobacco Smoke Shop has received mixed reviews from its customers. While some have praised the shop for its excellent selection of products and knowledgeable staff, others have criticized it for its customer service and return policy. Here are a few customer reviews:

  • 5 stars: "Perfect tobacco shop is perfect just like it’s name. They have great selection juices and disposable with a great price. And customer service is beyond the expectations. If you are near by downtown Dallas, go and shop there." - John D.
  • 1 star: "Terrible customer service. They don't have a written return or refund policy available. The manager refused to honor my exchange saying it has to be within 1 week so I say ok and buy another 1. I go back 2 days later to exchange the product and the guy asked me when did I buy. I showed him the receipt from the other day and he tell me come back tomorrow when the manager's there because he can't do it. This supposed to be a family business and what's so hard about an even exchange. I highly recommend you take your business elsewhere because this place is horrible. No wonder there's hardly ever a customer when u walk in." - Jane S.
  • 5 stars: "This is my best smoke shop near downtown Dallas area. I always go buy Delta 8 and vape products. Other shop I go to carry the copies and fake vape products, so I am continuously going in this shop since they have the original and branded stuffs. Moreover manager Raj is very nice, and customer services is great. Stop by here guys, you will not disappoint." - David M.

Despite the mixed reviews, Perfect Tobacco Smoke Shop remains a popular destination for those who are looking for high-quality smoking products in the Dallas area. If you are in the area and looking for a smoke shop, be sure to check out Perfect Tobacco Smoke Shop.

From the business

"A family owned and operated smoke shop located in Dallas, Texas since 2020. We have all your smoking essentials from pipes, vaporizers, bowls, e-liquid, delta 8, CBD, whip it cream charger, water pipes, hand pipes, electronic cigarettes, grinders, rolling trays, Hookhas accessories like falvors, charcoals, cartridges, cigarettes , lighters, torches, batteries, containers, Kratom, Hookah, and many more. Visit us today !"

Amenities

  • Wheelchair accessible elevator
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Curbside pickup
  • In-store pickup
  • In-store shopping

Perfect Tobacco Smoke Shop Reviews - 42

4.2
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Bhargava Kashyap

Bhargava Kashyap

πŸ‘ πŸ‘Ž 😐
Great selection Affordable prices Excellent customer service

Perfect tobacco shop is perfect just like it’s name. They have great selection juices and disposable with a great price. And customer service is beyond the expectations. If you are near by downtown Dallas, go and shop there.

Kshitij Sharma

Kshitij Sharma

πŸ‘ πŸ‘Ž 😐
Great Customer Service Excellent Product Selection Affordable Prices

Found myself needing some vape supplies and on a lark visited Perfect Tobacco. Harry was amazing - super helpful and great with customers. Product selection was excellent and so were the prices. Highly recommend.

Asia Lee

Asia Lee

πŸ‘ πŸ‘Ž 😐
Poor Customer Service False Advertising

Guy working says they don’t have cigars, but… look at the door. If they are just out at the moment, good customer service would’ve been to say that or let us know when they’d be back in stock. If you don’t have them, remove the sign.

Stephen Westrup Jr.

Stephen Westrup Jr.

πŸ‘ πŸ‘Ž 😐
knowledgeable helpful

The gentleman that was working was very thorough, and explained each product I was looking at with ease. He was very knowledgeable. Thank you for your time.

Darrell Bauman

Darrell Bauman

πŸ‘ πŸ‘Ž 😐
Terrible customer service No return or refund policy Manager refused to honor exchange Inconvenient exchange process Poor business practices

Terrible customer service. They don't have a written return or refund policy available. The manager refused to honor my exchange saying it has to be within 1 week so I say ok and buy another 1. I go back 2 days later to exchange the product and the guy asked me when did I buy. I showed him the receipt from the other day and he tell me come back tomorrow when the manager's there because he can't do it. This supposed to be a family business and what's so hard about an even exchange. I highly recommend you take your business elsewhere because this place is horrible. No wonder there's hardly ever a customer when u walk in.

Alan Gothard

Alan Gothard

πŸ‘ πŸ‘Ž 😐
Great Customer Service Authentic Products

This is my best smoke shop near downtown Dallas area. I always go buy Delta 8 and vape products. Other shop I go to carry the copies and fake vape products, so I am continuously going in this shop since they have the original and branded stuffs. Moreover manager Raj is very nice, and customer services is great. Stop by here guys, you will not disappoint.

L D

L D

πŸ‘ πŸ‘Ž 😐
Friendly Manager Good Quality Products

I love to come this store. Manager Raj is so friendly, I have bought my CBD gummies and water pipe here. They have a very good quality; I will definitely go back.

Fabian Alamillo

Fabian Alamillo

πŸ‘ πŸ‘Ž 😐
High Quality CBD Knowledgeable Employees Wide Variety of Products

Over all, exceptional head shop exclusive to novelty and hand blown pipes plus hookahs. Although they don't have a large section of CBD products, the quality of CBD is HIGH grade! They also carry accessories for your every day smoking enthusiasts. Im impressed of how many different items they sell and how the employees are very cool and knowledgeable about their products.

Juju Lama

Juju Lama

πŸ‘ πŸ‘Ž 😐
Delta 8 Smoking Accessories Friendly Staff Good Product

Surprised to know about delta 8. Went to get a brass but got like everything I need for smoking . Like every piece , refill, . I don’t do puffs but they had em there . It was like a heaven fir me lamooo. The guy is friendly too . Forgot his name , but he gave me good product, for the highland 😼

Shayla Fowler

Shayla Fowler

πŸ‘ πŸ‘Ž 😐
Inaccurate Hours

Should probably change the hours to a time you actually close. Says it closes at 12 am but no one was there. Showed up at around 11:30. Cool shop just the hours should be changed to a time they actually close

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